所有讨论 > Steam 论坛 > Hardware and Operating Systems > 主题详情
Zarginnia 2020 年 7 月 23 日 下午 2:09
Computer shuts down and restarts.
I have had this for a few days now but today it has shut down 3 times. second and third time short after eachother.

What kind of problem could that be?

Corsair Vengeance LPX DDR4-3200 C16 BK DC - 16GB
AMD Ryzen 7 3700X Wraith Prism CPU
MSI B450 TOMAHAWK MAX
A-Data XPG SX8200 Pro M.2 SSD - 512GB
GIGABYTE Radeon RX 5700 XT GAMING OC - 8
Corsair TX650M

I have played a lot past week and it has not been any issue when i have been playing only when i have looked at the web, for example the last two times now when it shut down i was watching youtube.
最后由 Zarginnia 编辑于; 2020 年 7 月 23 日 下午 3:29
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r.linder 2020 年 7 月 23 日 下午 3:15 
1. Overheating CPU or GPU, more likely GPU, I've had it happen to me while playing a few games

2. Bad PSU; CV is no better than VS, and the total system power draw is closer to 550W, so you don't have a lot of room with that low quality PSU

3. RAM incompatibility issues could cause it but it normally comes with a BSOD

Are the likely culprits.
最后由 r.linder 编辑于; 2020 年 7 月 23 日 下午 3:23
#1
Zarginnia 2020 年 7 月 23 日 下午 3:22 
引用自 Escorve：
1. Overheating CPU or GPU, most likely GPU, I've had it happen to me

2. Bad PSU

Are the likely culprits.
Is there a way to test? Like a program? Or do i need to test gpu/psu in another computer?

Btw its not a cv650 its a TX650M.
最后由 Zarginnia 编辑于; 2020 年 7 月 23 日 下午 3:26
#2
r.linder 2020 年 7 月 23 日 下午 3:25 
引用自 Zarginnia：
引用自 Escorve：
1. Overheating CPU or GPU, most likely GPU, I've had it happen to me

2. Bad PSU

Are the likely culprits.
Is there a way to test? Like a program? Or do i need to test gpu/psu in another computer?

Increase the fan curve in radeon software, don't use msi afterburner or any other gpu program because it ♥♥♥♥♥ with the driver

If BIOS is outdated, update it

And you can try a better quality PSU
#3
r.linder 2020 年 7 月 23 日 下午 3:25 
If it's not a CV650 then why list it as such
#4
Zarginnia 2020 年 7 月 23 日 下午 3:27 
引用自 Escorve：
If it's not a CV650 then why list it as such
I just copy paste. Didnt see it first. But its a corsair TX650M.
最后由 Zarginnia 编辑于; 2020 年 7 月 23 日 下午 3:30
#5
Magma Dragoon 2020 年 7 月 23 日 下午 3:54 
What Adrenaline version are you using?
#6
KeplersConjecture 2020 年 7 月 23 日 下午 4:19 
引用自 Zarginnia：
Is there a way to test? Like a program? Or do i need to test gpu/psu in another computer?

Btw its not a cv650 its a TX650M.
Aida64 or other software monitoring can tell you cpu temps. Will also allow you to stress test the system and see if it is a power or heating issue.

Also post your Event Viewer log for the shutdown even. That should tell you exactly what is causing the system to shut down.
#7
_I_ 2020 年 7 月 23 日 下午 5:17 
gpu overheating will force windows to restart
watch temps and power usage
limit it with amd driver software

the xt gpus are a very poor design by amd
#8
r.linder 2020 年 7 月 23 日 下午 5:23 
引用自 _I_：
the xt gpus are a very poor design by amd
That's incorrect. The problem isn't the hardware, it's the software. There are still persisting issues with the driver, and it frequently resets your settings on you if the system loses power for any reason.

With a good enough fan curve, the design isn't problematic.
最后由 r.linder 编辑于; 2020 年 7 月 23 日 下午 5:35
#9
Zarginnia 2020 年 7 月 24 日 上午 12:39 
引用自 Magma Dragoon：
What Adrenaline version are you using?
20.4.2
最后由 Zarginnia 编辑于; 2020 年 7 月 24 日 上午 12:39
#10
Zarginnia 2020 年 7 月 24 日 上午 1:08 
引用自 KeplersConjecture：
引用自 Zarginnia：
Is there a way to test? Like a program? Or do i need to test gpu/psu in another computer?

Btw its not a cv650 its a TX650M.
Aida64 or other software monitoring can tell you cpu temps. Will also allow you to stress test the system and see if it is a power or heating issue.

Also post your Event Viewer log for the shutdown even. That should tell you exactly what is causing the system to shut down.
when i look in the event log i see few things dunno what to make of it but will try.

Error - Eventlog - Review Events have been omitted from the shipment. 0
Critical - Kernel-Power - The computer has restarted without first shutting down properly. This error can occur if the system stops responding, if it crashes or if the power supply is unexpectedly cut off.
Error - Eventlog - The most recent shutdown of the computer occurred unexpectedly.

Then i have a few warnings called "ESENT" then an error called "WHEA-Logger" then some more warnings called "ESENT" then warning "User Device Registration" then warning "DistributedCOM". After these i have another error and critical.

Error - Review Events have been omitted from the shipment. 0
Critical - The computer has restarted without first shutting down properly. This error can occur if the system stops responding, if it crashes or if the power supply is unexpectedly cut off.
Error - The most recent shutdown of the computer occurred unexpectedly.

Then some more warnings (same ones) then Critical and Error again
#11
Zarginnia 2020 年 7 月 24 日 上午 1:19 
Varning 2020-07-24 09:33:56 DistributedCOM 10016 Ingen
Varning 2020-07-24 09:33:38 User Device Registration 360 Ingen
Varning 2020-07-23 23:05:15 DistributedCOM 10016 Ingen
Varning 2020-07-23 23:05:10 DistributedCOM 10016 Ingen
Varning 2020-07-23 23:05:10 DistributedCOM 10016 Ingen
Varning 2020-07-23 23:05:10 DistributedCOM 10016 Ingen
Varning 2020-07-23 23:04:56 User Device Registration 360 Ingen
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Fel 2020-07-23 23:04:47 WHEA-Logger 18 Ingen
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Varning 2020-07-23 23:04:48 ESENT 642 Allmänt
Fel 2020-07-23 23:04:47 Eventlog 1101 Händelsebearbetning
Kritisk 2020-07-23 23:04:43 Kernel-Power 41 (63)
Fel 2020-07-23 23:04:47 EventLog 6008 Ingen
Varning 2020-07-23 22:57:33 DistributedCOM 10016 Ingen
Varning 2020-07-23 22:57:28 DistributedCOM 10016 Ingen
Varning 2020-07-23 22:57:28 DistributedCOM 10016 Ingen
Varning 2020-07-23 22:57:28 DistributedCOM 10016 Ingen
Varning 2020-07-23 22:57:14 User Device Registration 360 Ingen
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Fel 2020-07-23 22:57:07 WHEA-Logger 18 Ingen
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Varning 2020-07-23 22:57:07 ESENT 642 Allmänt
Fel 2020-07-23 22:57:06 Eventlog 1101 Händelsebearbetning
Kritisk 2020-07-23 22:57:02 Kernel-Power 41 (63)
Fel 2020-07-23 22:57:06 EventLog 6008 Ingen
Varning 2020-07-23 19:07:49 DistributedCOM 10016 Ingen
Varning 2020-07-23 17:01:41 DistributedCOM 10016 Ingen
Varning 2020-07-23 17:01:36 DistributedCOM 10016 Ingen
Varning 2020-07-23 17:01:36 DistributedCOM 10016 Ingen
Varning 2020-07-23 17:01:36 DistributedCOM 10016 Ingen
Varning 2020-07-23 17:01:22 User Device Registration 360 Ingen
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Varning 2020-07-23 17:01:16 ESENT 642 Allmänt
Fel 2020-07-23 17:01:14 WHEA-Logger 18 Ingen
Varning 2020-07-23 17:01:15 ESENT 642 Allmänt
Varning 2020-07-23 17:01:15 ESENT 642 Allmänt
Varning 2020-07-23 17:01:15 ESENT 642 Allmänt
Fel 2020-07-23 17:01:14 Eventlog 1101 Händelsebearbetning
Kritisk 2020-07-23 17:01:10 Kernel-Power 41 (63)
Fel 2020-07-23 17:01:14 EventLog 6008 Ingen
Varning 2020-07-23 15:57:00 DistributedCOM 10016 Ingen
Varning 2020-07-23 14:46:40 DistributedCOM 10016 Ingen
Fel 2020-07-23 13:50:01 Kernel-EventTracing 3 Session
Varning 2020-07-23 13:50:01 Kernel-EventTracing 4 Logging
Varning 2020-07-23 12:12:52 DistributedCOM 10016 Ingen
Varning 2020-07-23 12:12:14 DistributedCOM 10016 Ingen
Varning 2020-07-23 11:55:25 DistributedCOM 10016 Ingen
Varning 2020-07-23 11:55:25 DistributedCOM 10016 Ingen
Varning 2020-07-23 09:57:17 DistributedCOM 10016 Ingen
Varning 2020-07-23 09:56:58 User Device Registration 360 Ingen
Varning 2020-07-23 01:14:30 DistributedCOM 10016 Ingen
#12
Zarginnia 2020 年 7 月 24 日 上午 4:00 
went to youtube, started a video and the computer shut down and restarted.
This is the latest from the Eventlog.

Varning 2020-07-24 12:57:52 DistributedCOM 10016 Ingen
Varning 2020-07-24 12:57:52 DistributedCOM 10016 Ingen
Varning 2020-07-24 12:57:52 DistributedCOM 10016 Ingen
Varning 2020-07-24 12:57:38 User Device Registration 360 Ingen
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Fel 2020-07-24 12:57:30 WHEA-Logger 18 Ingen
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Varning 2020-07-24 12:57:30 ESENT 642 Allmänt
Fel 2020-07-24 12:57:29 Eventlog 1101 Händelsebearbetning
Kritisk 2020-07-24 12:57:25 Kernel-Power 41 (63)
Fel 2020-07-24 12:57:29 EventLog 6008 Ingen

Only happend when i went to youtube, have had the computer running for few hours until now.
最后由 Zarginnia 编辑于; 2020 年 7 月 24 日 上午 4:03
#13
Zarginnia 2020 年 7 月 24 日 上午 4:39 
uninstalled the GPU drivers (no GPU drivers at all installed) and tested youtube, still shuts down.
Gonna try to install latest optional GPU drivers, what else could it be?
最后由 Zarginnia 编辑于; 2020 年 7 月 24 日 上午 4:40
#14
Zarginnia 2020 年 7 月 24 日 上午 6:44 
tried watching youtube through microsoft edge and that worked, could it be a browser thing? im a firefox user.
#15
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发帖日期： 2020 年 7 月 23 日 下午 2:09
回复数： 16
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