Pc reboots while playing (Kernel Power 41)

[E Rags]

Rig:

Rx 5700 xt 8gb
Ryzen 7 3700x
32 GB 3200
Gigabyte AORUS B450 Pro AM4
700w System Power 9 80+ Bronze

The Temps:
CPU: 30 -50 on idle , in-game 60-75
GPU: 40 on idle , in-gaming 40-60

I ran a Stresstest for more than 30 minutes without any overheating or crashes.

Things i tried:

Updates BIOS to latest Version
Updated all drivers to latest Version: Audio, GPU etc
Deleted AntiVirus
Disabled Automatic Reboot
Set the Top Performace on NEVER

Its a new System. I bought all the parts together.

Could it be the PSU? Maybe too weak to supply energy to my System?

Any help is appreciated.

[Ettanin]

Make sure you plug the GPU at rail 12V1 (33A) instead of 12V2 (25A). The second 12V rail might be too weak for your GPU.

See also: https://www.bequiet.com/admin/ImageServer.php?ID=[e-mail]&rand=246e853526e77c5419016de0552866ce&lang=1&force=true&download=true&omitPreview=true

EDIT: it could also be caused by a driver issue, not necessarily a PSU failure (PSUs won't cause the system to reboot if there's not enough power, they shut down the system instead). The error message is misleading.
Try updating your drivers via the manufacturers directly.

[E Rags]

I did that too. All drivers are up to date. Chipset as well
The GPU is on the first slot.
Also made sure every cable is connected properly (of course with the PC/power cable off.)
I also tested the RAM with Memtest. Even switched the Slots on the Mainboard.
Disabled one of the Audio devices.
Disabled quick boot.

When i start a game sometimes i can barely get into the game when it reboots(crashes in seconds). Rarely i get into game for playing before it crashes (like few minutes).

It does not shut off entirely. Like i hit the Reset button.

Games i tested:

Gears 5
Battlefront 2
Killing Floor 2
Tekken 7
Mortal Kombat X

[kitt]

PSU should be more than enough.

Did you use DDU for reinstalling your GPU Driver? if not use it. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

But anyway, test the Ram sticks on their own (1 at a time). If you have a spare PSU, test it yours anyway.

[E Rags]

I did use DDU (even safed mode) and then installed latest driver.
Tested both RAM Sticks as one.

[Iceira]

use stress test as test not the game. ( but who said the game like OC not all game do that. )
so you could end up with a more stable OC with lesser boost. as standard to such games.

[E Rags]

So, i did some more Stresstesting.

I ran GPU + CPU + RAM together.

When i open an app or chrome after a while it crashes (during testing)

When i run GPU for a while alone it crashes while opening an app or chrome

No Issues with RAM

No Issues with CPU

GPU: GPU: core: 1980 mem: 1750 temp: 70 GPU Load: 99% Mem load: 85% Fan: 35%

CPU: temp 84

I also noticed some black bars in games in the center (not the bars at top and bottom which are from resolution). Those are graphical artifacts.

There is also sometimes a peep sound when it crashes. I remember that from a previous GPU that failed once ( that one was completly gone.)

So i guess it's the GPU causing those reboots? I do not have a spare GPU sadly and CPU does not have one onboard. I can exchange it though for a new one.

[Bad 💀 Motha]

A better cpu cooler couldn't hurt. Either that or better case airflow.

Install MSI Afterburner amd change the Skin so you can see Power Limit on the main screen. Try a lower power boost/limit.

First tick all the Unlock options in Settings page too though.

[Mad Scientist]

If you're getting graphical artifacting that's a strong indicator.
If you have ANY loose power cable, this can easily cause this to happen when being put under anything from moderate to high load.

[r.linder]

E Rags の投稿を引用：

So, i did some more Stresstesting.

I ran GPU + CPU + RAM together.

When i open an app or chrome after a while it crashes (during testing)

When i run GPU for a while alone it crashes while opening an app or chrome

No Issues with RAM

No Issues with CPU

GPU: GPU: core: 1980 mem: 1750 temp: 70 GPU Load: 99% Mem load: 85% Fan: 35%

CPU: temp 84

I also noticed some black bars in games in the center (not the bars at top and bottom which are from resolution). Those are graphical artifacts.

There is also sometimes a peep sound when it crashes. I remember that from a previous GPU that failed once ( that one was completly gone.)

So i guess it's the GPU causing those reboots? I do not have a spare GPU sadly and CPU does not have one onboard. I can exchange it though for a new one.

Definitely related to the GPU. It's either overheating, or it's not getting enough voltage.

[_I_]

make sure you have all of the power connectors for the gpu coming from the psu
(no splitters or using chained connectors)

welcome to being a beta tester for amd xt gpus

[hawkeye]

try underclocking the xt with msi afterburner, or dropping the max power

[r.linder]

hawkeye の投稿を引用：

try underclocking the xt with msi afterburner, or dropping the max power

Afterburner and other similar tools conflicts with the driver, causing issues. You should only use the clock and voltage settings in the driver software itself for AMD cards using Adrenalin 2020.

[E Rags]

Okay,

I completly deinstalled GPU and Audio drivers with DDU (safed mode) and then installed the latest one for both.
All cables are solid
Underclocked the GPU with MSI Afterburner in Power and Core.
Plugged in a different PCI cable.


Today Gears 5 worked fine. I could play 2 matches straight without any issues.

But Battlefront 2 crashed before i could hit the Menu.

[hawkeye]

Escorve の投稿を引用：

hawkeye の投稿を引用：

try underclocking the xt with msi afterburner, or dropping the max power

Afterburner and other similar tools conflicts with the driver, causing issues. You should only use the clock and voltage settings in the driver software itself for AMD cards using Adrenalin 2020.

OK, didn't know that. (I bought an amd card once and got burned with drivers so never again. OP still needs to reduce power on the gpu to see if it's psu.)

[r.linder]

hawkeye の投稿を引用：

Escorve の投稿を引用：

Afterburner and other similar tools conflicts with the driver, causing issues. You should only use the clock and voltage settings in the driver software itself for AMD cards using Adrenalin 2020.

OK, didn't know that. (I bought an amd card once and got burned with drivers so never again. OP still needs to reduce power on the gpu to see if it's psu.)

Yeah, at the very least it messes with your GPU settings, but more recently I've seen horrible screen flickering and black screens with MSI afterburner installed and running. As soon as it's closed, perfectly fine.