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Warp Jun 29, 2020 @ 12:16am
Crashes after installing duel channel ram into quad channel mobo
My friend has a quad channel mobo, and bought duel channel ram to put in it. It only fills 2 slots, and the ram slots are all the same color.

He is experiencing crashes and major bottlenecks and I feel like it has something to do with this.

Can someone advise?

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Showing 1-6 of 6 comments
xSOSxHawkens Jun 29, 2020 @ 12:22am 
not without more info. Can you have the friend post directly? What motherboard, what CPU, what RAM kit(s) what Bios revision, which slots specifically, can they post a pic, have they tried reseating the sticks, are they using XMP ro similar, whats the ram voltage... etc etc etc.
#1
Gin Jun 29, 2020 @ 12:26am 
refer to the motherboard manual in order to install the dual channel ram kit

or just tell us which motherboard it is
#2
the wall Jun 29, 2020 @ 12:28am 
Originally posted by xSOSxHawkens:
not without more info. Can you have the friend post directly? What motherboard, what CPU, what RAM kit(s) what Bios revision, which slots specifically, can they post a pic, have they tried reseating the sticks, are they using XMP ro similar, whats the ram voltage... etc etc etc.

My motherboard is the rog strix b-450 f-gaming. Cpu is ryzen 5 3600. My ram kits are the G.SKILL Trident Z RGB (For AMD) 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Desktop Memory Model F4-3600C18D-16GTZRX. The rest I'm not sure. I will have to check.
#3
xSOSxHawkens Jun 29, 2020 @ 1:22am 
well for starters thats a dual channel board with a DC cpu. Nohting quad about any of it, aside from 4 memory slots.

Pull up the motherboard manual on line and check the memory installation diagram.
#4
the wall Jun 29, 2020 @ 1:38am 
Originally posted by xSOSxHawkens:
well for starters thats a dual channel board with a DC cpu. Nohting quad about any of it, aside from 4 memory slots.

Pull up the motherboard manual on line and check the memory installation diagram.

ok thank you
#5
_I_ Jun 29, 2020 @ 1:45am 
no ryzen cpu supports quad ch
only 2x dual ch banks

when mixing ram, best to use common speeds and timing profiles

set bios to defaults, boot to windows with both ram kits installed
then check cpuz spd tab (select each dimm) and look for a xmp/spd profile that both will support and use that one
#6
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All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
Date Posted: Jun 29, 2020 @ 12:16am
Posts: 6
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