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When you go to Define layout in controller settings for the first time, the down axis does get stuck as soon as you press a direction making it difficult to control in the menu, but once you are able to bind Left Stick X and Left stick Y and save, the problem will go away.
So when you're defining the layout, first try to assign all your buttons first. After that, try assigning the Left stick X and Y and this is when the down axis will start going crazy. try repeatedly clicking on Left stick X and then Left or right on the D-Pad until it's able to bind Axis 0 to Left stick X. Then, do the same thing for Left stick Y and press up or down until you're able to get it to bind to Axis 1. After that, you should be able to press "Y" (Tertiary action) on your gamepad to Save since that button was already bound first. Then once saved, the problem should go away.