Random Freezes Both In-game and Browsing

[검은 비]

I keep randomly freezing whether I'm playing games or just browsing the internet which can be anywhere from few seconds to few minutes. I have an AMD Ryzen 5 3600 and an MSI Gaming X 5700XT. I underclocked these components down below, but, at this point, I have no idea if it's because of my cpu, gpu, or motherboard. It's making any game impossible to play and it's getting really annoying. For my GPU, I even tried using DDU to uninstall my GPU drivers and only install the driver and not the software. I'm not even sure it's doing anything. Maybe it's because I didn't underclock properly? I just really need help.

Note: This is a new build that I had built few days ago. I'm also new to underclocking/undervolting as well.

CPU Clock Speed: 3800MHz
CPU CVoltage: Auto (1.2V)

GPU Clock Speed: 1900MHz
GPU CVoltage: 1V

CPU: Ryzen 5 3600
GPU: MSI Gaming X 5700XT
Motherboard: MSI B450 Tomahawk Max

CPU Temps: https://prnt.sc/s6ffxf https://prnt.sc/s6ff7x
Motherboard Info: https://prnt.sc/s6ffk4
GPU Info: https://prnt.sc/s6ffqf

CPU-Z: https://prnt.sc/s6fh8h

GPU-Z: https://prnt.sc/s6fg6v
GPU-Z (Sensors): https://prnt.sc/s6fgll
GPU-Z (Advanced): https://prnt.sc/s6fgtu

MSI Afterburner: https://prnt.sc/s6fh00

[mimizukari]

how does it fare when you run stock, no undervolts?

[r.linder]

First things first: is your RAM on your QVL? One of the first things to try and rule out is issues with RAM when it comes to Ryzen.

[검은 비]

Kurumi Tokisaki eredeti hozzászólása:

how does it fare when you run stock, no undervolts?

Same as usual I think. I just didn't like the fact it was running max at all times.

[검은 비]

Escorve eredeti hozzászólása:

First things first: is your RAM on your QVL? One of the first things to try and rule out is issues with RAM when it comes to Ryzen.

What's QVL? I did switch to A-XMP because I heard that AMD CPUs are dependent on RAM. Other than that, I haven't touched anything concerning RAM.

[r.linder]

WinRar Subscription eredeti hozzászólása:

Kurumi Tokisaki eredeti hozzászólása:

how does it fare when you run stock, no undervolts?

Same as usual I think. I just didn't like the fact it was running max at all times.

1usmus' custom power plan helps solve some of the issues with that.
https://www.guru3d.com/files-details/1usmus-custom-power-plan-for-ryzen-3000-download.html

[검은 비]

Escorve eredeti hozzászólása:

WinRar Subscription eredeti hozzászólása:

Same as usual I think. I just didn't like the fact it was running max at all times.

1usmus' custom power plan helps solve some of the issues with that.
https://www.guru3d.com/files-details/1usmus-custom-power-plan-for-ryzen-3000-download.html

Yeah I did install the latest chipset driver for my motherboard and I had already switched to AMD balanced plan.

[r.linder]

WinRar Subscription eredeti hozzászólása:

Escorve eredeti hozzászólása:

First things first: is your RAM on your QVL? One of the first things to try and rule out is issues with RAM when it comes to Ryzen.

What's QVL? I did switch to A-XMP because I heard that AMD CPUs are dependent on RAM. Other than that, I haven't touched anything concerning RAM.

Memory support list. If MSI tested a RAM kit on that board and it passed, it would be listed on the list. That doesn't account for every kit, just the ones they chose, but having a kit on the QVL that is marked as being able to run at the advertised speed helps rule out a potential cause.

[r.linder]

WinRar Subscription eredeti hozzászólása:

Escorve eredeti hozzászólása:

1usmus' custom power plan helps solve some of the issues with that.
https://www.guru3d.com/files-details/1usmus-custom-power-plan-for-ryzen-3000-download.html

Yeah I did install the latest chipset driver for my motherboard and I had already switched to AMD balanced plan.

Use 1usmus' custom plan, the plans that come with the chipset driver aren't as good.
The plan makes better use of specific motherboard settings and gives better performance over plain stock. Voltages don't go out of whack as much with the plan.

Precision Boost Overdrive is what screws with voltages the most, because it jacks up the voltage whenever there's headroom.

[검은 비]

Escorve eredeti hozzászólása:

WinRar Subscription eredeti hozzászólása:

Yeah I did install the latest chipset driver for my motherboard and I had already switched to AMD balanced plan.

Use 1usmus' custom plan, the plans that come with the chipset driver aren't as good.
The plan makes better use of specific motherboard settings and gives better performance over plain stock. Voltages don't go out of whack as much with the plan.

With this plan, can I go back to stock settings and don't have to bother with underclocking/undervolting?

[r.linder]

WinRar Subscription eredeti hozzászólása:

Escorve eredeti hozzászólása:

Use 1usmus' custom plan, the plans that come with the chipset driver aren't as good.
The plan makes better use of specific motherboard settings and gives better performance over plain stock. Voltages don't go out of whack as much with the plan.

With this plan, can I go back to stock settings and don't have to bother with underclocking/undervolting?

Yeah, it should stop voltages from just jumping up to 1.5v for no reason. It does for me at least, and I have 3900X.

Clocks are higher and for a longer period, but voltages are much more controlled. The key is following the steps and those BIOS settings listed.

[검은 비]

Escorve eredeti hozzászólása:

First things first: is your RAM on your QVL? One of the first things to try and rule out is issues with RAM when it comes to Ryzen.

I checked it and yeah the RAM is supported under DIMM 1 & 2 but not 4.

[r.linder]

WinRar Subscription eredeti hozzászólása:

Escorve eredeti hozzászólása:

First things first: is your RAM on your QVL? One of the first things to try and rule out is issues with RAM when it comes to Ryzen.

I checked it and yeah the RAM is supported under DIMM 1 & 2 but not 4.

Yeah, Ryzen HATES running with 4 modules, there's often extra tweaking that has to happen to mitigate potential issues, especially the higher the DRAM frequency and lower the timings. If you have all 4 slots populated, try with only two installed and see if you get the issue. If you do, could just be that.

Not to mention that POST takes considerably longer with 4 sticks of RAM than 2, but that's just a nitpick.

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Escorve eredeti hozzászólása:

WinRar Subscription eredeti hozzászólása:

I checked it and yeah the RAM is supported under DIMM 1 & 2 but not 4.

Yeah, Ryzen HATES running with 4 modules, there's often extra tweaking that has to happen to mitigate potential issues, especially the higher the DRAM frequency and lower the timings. If you have all 4 slots populated, try with only two installed and see if you get the issue. If you do, could just be that.

I'm only using 2 RAM slots and I made sure I put them in the right positions (2nd and 4th slots).

[r.linder]

WinRar Subscription eredeti hozzászólása:

Escorve eredeti hozzászólása:

Yeah, Ryzen HATES running with 4 modules, there's often extra tweaking that has to happen to mitigate potential issues, especially the higher the DRAM frequency and lower the timings. If you have all 4 slots populated, try with only two installed and see if you get the issue. If you do, could just be that.

I'm only using 2 RAM slots and I made sure I put them in the right positions (2nd and 4th slots).

Then we'll move on, it doesn't look like RAM compatibility is an issue. What driver version are you running on the GPU? I recommend either 20.2.2 or 20.3.1.

Low CPU voltage could also be a cause if the boost features are still running, the voltage-frequency curve for Ryzen is absolutely abysmal. It gets better per generation, but the curve is still bad enough that all-core turbo still often takes higher than safe (in the long-term for a constant voltage) voltage, the max of which is often regarded as 1.325v.

[검은 비]

Escorve eredeti hozzászólása:

WinRar Subscription eredeti hozzászólása:

I'm only using 2 RAM slots and I made sure I put them in the right positions (2nd and 4th slots).

Then we'll move on, it doesn't look like RAM compatibility is an issue. What driver version are you running on the GPU? I recommend either 20.2.2 or 20.3.1.

Low voltage could also be a cause if the boost features are still running, the voltage-frequency curve for Ryzen is absolutely abysmal.

So, I did what everyone with problems for AMD cards are doing and I tried uninstalling my drivers and only installing the driver without the adrenalin software. I used DDU and installed my driver that way. It installed Adrenalin 19.30.02 for some reason (according to MSI afterburner) and earlier today I tried to install Adrenalin 20.2.2. When I did that I just get that the drivers are updated to the latest version.

And about the voltages, I have set my CPU voltage to auto without any offset because it seem to be around the voltage needed. As for the GPU, I was watching an overclocking video and they had it set to 1900MHz and 1V so I just left it at that. I didn't want to mess around with the settings too much because I'm not good with the overclocking stuff.

However, I thought tweaking these things would help my problems with the screen randomly freezing but it's basically the same before I even tweaked these parts.

And, about the voltage, I underclocked the CPU because the voltage was sitting at 1.45V at idle. That's why I underclocked it from 4.2MHz to 3.8MHz.