All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
Anastasia ;3 Jul 15, 2017 @ 9:18am
game crashing on windows 10
so im having this problem whenever i play a game for a few minutes the game runs fine but then it crashes to desktop without warning or white screen

ive had this problem with: tf2, payday 2 and fallout 4


help?

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Showing 1-15 of 16 comments
Bad 💀 Motha Jul 15, 2017 @ 9:19am 
This kinds of instances still leave some trace of errors; please check

Event Viewer > Windows Logs > Applications
#1
Anastasia ;3 Jul 15, 2017 @ 9:21am 
what do i do with them?
#2
Cathulhu Jul 15, 2017 @ 9:23am 
Read them and if you don't understand them, post them here.
#3
Anastasia ;3 Jul 15, 2017 @ 9:24am 
ok this is the latest one:

These policies are being excluded since they are only defined with override-only attribute.
Policy Names=(Security-SPP-Reserved-EnableNotificationMode)
App Id=55c92734-d682-4d71-983e-d6ec3f16059f
Sku Id=2de67392-b7a7-462a-b1ca-108dd189f588
#4
Cathulhu Jul 15, 2017 @ 9:25am 
Is this an event that happened when the game crashed? Every event entry has a timestamp.
#5
Anastasia ;3 Jul 15, 2017 @ 9:26am 
yes this is when fallout 4 crashed
#6
Bad 💀 Motha Jul 15, 2017 @ 9:28am 
Look for others errors, thats not it. Thats just a services that starts and stops when that occurred.
#7
Anastasia ;3 Jul 15, 2017 @ 9:30am 
well what kind of error do i have to look for there are over 5000 events here
#8
Bad 💀 Motha Jul 15, 2017 @ 9:31am 
Then repeat the process and then refresh event viewer and look at what just occurred during those particular time stamps during that time you tried to launch a game and it crashed, like you stated.

Most common reasons would be corrupted OS, virus, faulty/corrupted drivers.
Many other reasons too, but usually those would generally cause random reboots, or Blue Screen errors; like faulty ram or overheating
Last edited by Bad 💀 Motha; Jul 15, 2017 @ 9:32am
#9
Anastasia ;3 Jul 15, 2017 @ 9:32am 
its not on game launch its when im a few minutes into the game
#10
Anastasia ;3 Jul 15, 2017 @ 9:33am 
this maybe?

The description for Event ID 12290 from source KMS-QAD cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Processed a KMS v6.0 request from DESKTOP-9T8HC8L for Unknown Product.
KMS ePID: 06401-00206-271-351666-03-1033-9600.0000-3522016.
#11
Bad 💀 Motha Jul 15, 2017 @ 9:34am 
Wipe that OS clean and install it fresh.
#12
Anastasia ;3 Jul 15, 2017 @ 9:34am 
oh jesus its that bad xD?
#13
Bad 💀 Motha Jul 15, 2017 @ 9:37am 
Huh? It takes like 15 mins to reinstall Win10; maybe another hour to get it all setup and done.

Last edited by Bad 💀 Motha; Jul 15, 2017 @ 9:38am
#14
Anastasia ;3 Jul 15, 2017 @ 9:38am 
i think ill just got back to windows 7 honestly but thanks for the help
#15
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All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
Date Posted: Jul 15, 2017 @ 9:18am
Posts: 16
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