Need help with audio issues

[Tickle My Pickle]

My laptop crashed. I can no longer hear audio but instead a popping noise. I would like to know what I should do.

I went into event view and saw this -

Faulting application name: AUDIODG.EXE, version: 10.0.17134.137, time stamp: 0xecd85e98
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x3088
Faulting application start time: 0x01d4277283525619
Faulting application path: C:\Windows\system32\AUDIODG.EXE
Faulting module path: unknown
Report Id: ddcd4c99-7106-4c87-a59b-076cb1373e9b
Faulting package full name:
Faulting package-relative application ID:

I also went into LatencyMon and saw this -

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:00:26 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
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Computer name: LAPTOP-HTRADFGK
OS version: Windows 10 , 10.0, build: 17134 (x64)
Hardware: GL753VE, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Logical processors: 8
Processor groups: 1
RAM: 16268 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2808 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 1494.426533
Average measured interrupt to process latency (µs): 3.186382

Highest measured interrupt to DPC latency (µs): 1491.144483
Average measured interrupt to DPC latency (µs): 1.004817


_________________________________________________________________________________________________________
REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 69.178775
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.004314
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.004497

ISR count (execution time <250 µs): 9248
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1466.152066
Driver with highest DPC routine execution time: iaStorA.sys - Intel(R) Rapid Storage Technology driver - x64, Intel Corporation

Highest reported total DPC routine time (%): 0.062524
Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in DPCs (%) 0.131710

DPC count (execution time <250 µs): 64784
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 17
DPC count (execution time 1000-1999 µs): 2
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: rundll32.exe

Total number of hard pagefaults 3179
Hard pagefault count of hardest hit process: 1496
Number of processes hit: 11


_________________________________________________________________________________________________________
PER CPU DATA
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CPU 0 Interrupt cycle time (s): 0.770624
CPU 0 ISR highest execution time (µs): 69.178775
CPU 0 ISR total execution time (s): 0.009366
CPU 0 ISR count: 9248
CPU 0 DPC highest execution time (µs): 1466.152066
CPU 0 DPC total execution time (s): 0.249703
CPU 0 DPC count: 61027
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.221830
CPU 1 ISR highest execution time (µs): 0.0
CPU 1 ISR total execution time (s): 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 19.928063
CPU 1 DPC total execution time (s): 0.000197
CPU 1 DPC count: 86
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.406778
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 34.965456
CPU 2 DPC total execution time (s): 0.000630
CPU 2 DPC count: 209
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.505056
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 63.315527
CPU 3 DPC total execution time (s): 0.003603
CPU 3 DPC count: 904
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.385654
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 40.638177
CPU 4 DPC total execution time (s): 0.003038
CPU 4 DPC count: 813
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.361042
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 30.488604
CPU 5 DPC total execution time (s): 0.000547
CPU 5 DPC count: 104
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.362456
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 1366.130698
CPU 6 DPC total execution time (s): 0.014088
CPU 6 DPC count: 1453
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.377717
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 668.105769
CPU 7 DPC total execution time (s): 0.002477
CPU 7 DPC count: 207
_________________________________________________________________________________________________________

[Raoul]

Could be a driver corruption, you should try to reinstall your audio driver and see.

[Tickle My Pickle]

Pickle Rick の投稿を引用：

Could be a driver corruption, you should try to reinstall your audio driver and see.

I fixed it before this comment, thank you for your comment though