Games Crash - Dual Monitor Setup - pls help :: Hardware and Operating Systems

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Vasco Da Gamer Mar 9, 2020 @ 1:35pm

Games Crash - Dual Monitor Setup - pls help

Got a new PC and a new monitor and for some reason steam games keep crashing when both monitors are turned on. (tested: PUBG, Ring of Elysium, AC Odyssey)
Other games like League of Legends don't have any issues.

When steam is open on monitor 2 this one turns black before Monitor 2.
When steam is open on monitor 1, on the same as the game, they crash later and at the same time.

I updated all drivers and windows and I'm using GeForce Experience

The setup:

PC: OMEN OBELISK 875-1050ng -> https://support.hp.com/au-en/document/c06516903

Windows 10, 1909

Intel i9-9900

NVIDIA GeForce RTX 2080 SUPER

Monitor 1(game displaying monitor): AOC G2590PX, 60 Hz, 24,5'', 1920x1080, HDMI connection

Monitor 2: ACER S242HLCBID, 60 Hz, 24'', 1920x1080, HDMI-DISPLAY Port connection

Any suggestions? Thanks in advance!

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Showing 1-15 of 29 comments

_I_ Mar 9, 2020 @ 3:25pm

make sure both displays are plugged into the 2080 not the mobo

Bad 💀 Motha Mar 10, 2020 @ 6:44am

And run the games in borderless windowed mode

Vasco Da Gamer Mar 10, 2020 @ 3:17pm

My monitors are both connected to the 2070 and even in borderless windowed it keeps crashing

_I_ Mar 10, 2020 @ 3:25pm

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here

and psu brand/model

is it a stable oc?

can it pass 15+min of ibt or prime95?
and gpuz render test (run gpuz, click the ? under the nvidia logo, start test)

Vasco Da Gamer Mar 10, 2020 @ 3:50pm

valid.x86.fr/run59u

Internal PSU 750 W
stable

don't know what the rest means

_I_ Mar 10, 2020 @ 5:11pm

what brand/model psu?

run prime95 small fft test for 15 minute
https://www.mersenne.org/download/#download

and gpuz render test
https://www.techpowerup.com/download/techpowerup-gpu-z/

and hwmonitor to watch temps
https://www.cpuid.com/softwares/hwmonitor.html

at the same time to stress the build, either will show errors if any occur

cpu and gpu will throttel at around 100c

Vasco Da Gamer Mar 11, 2020 @ 11:59am

OK so:

PSU
brand: HP
model: DPS-750AB-40 C

And it passed the 15 mins with prime95 and gpuz rendering

Bad 💀 Motha Mar 11, 2020 @ 12:02pm

15 minutes isn't very much.

Overall I'd just wipe everything, GPU Drivers, GeForce Experience, Vulkan, all Dsplays using DDU. But make sure you enable all those wipe options and also safe mode.

Vasco Da Gamer Mar 11, 2020 @ 2:47pm

ok so it seems to get worse
just played Assassins Creed while deactivating the snd monitor and it still crashed
thia time i had to completely shut down the pc

emoticorpse Mar 11, 2020 @ 2:55pm

try re-installing directx and visual basic runtimes

#10

Vasco Da Gamer Mar 11, 2020 @ 3:21pm

i reinstalled direct x, basic runtime and my graphics driver
still happens
I really don't know what to do
even switched monitors but nothing changed

#11

emoticorpse Mar 11, 2020 @ 3:23pm

Originally posted by Vasco Da Gamer:
i reinstalled direct x, basic runtime and my graphics driver
still happens
I really don't know what to do
even switched monitors but nothing changed

It's a pre-built HP. Can you tell me if there is any like proprietary software running on it/installed on it? like some hp software? can you post a picture of your entire add/remove programs?

#12