Pc Periodic Freezes..RTX 2080

[addic7eD]

My pc started giving me problems around 8-9 days ago. It starts as a total computer freeze for 5 seconds, then i can move my mouse again for some time or if I move fast huge distance it freezes again and so on..then at one point it just gives me black screen with the mouse cursor on it.
Its random, sometimes happens when i am just in browser or desktop, and sometimes in game. Sometimes computer works day or two without problem, then sometimes it happens few times in short period of time.

I realized that it happens more with sudden changes within the graphic, for example alt-tabbing, switching between monitors.. Never crashed in the game...most of the time it crashes in main menu when some changes happen, or while loading the game.

System worked nicely just before I got the new GPU, and then new GPu didnt give any issues for like 6-7 days no problems at all.

I cant take the GPU (asuming its the gpu) to the shop where I bought it, cause i am at the end of my Thesis work in Unreal engine...I just cant afford to wait till they send it to BKK to test it and then whatever it happens.. It will take probably like 20+days..and I have have only less than 2 months left to finish my work.

Here is the HWiNFO file jsut when it crashed and then kept lagging until I restarted pc.
HWiNFO file: https://drive.google.com/open?id=1kJjHOEnGuvPsSseKZj0D7_Sst9tsqiir
Specs: https://valid.x86.fr/166t2q

PSU is Cougar STX 750

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What I've Tried:
-Reinstaling drivers with DDU.
- Rollback to previous drivers
-Rollback win updates
-Virus checks
-Tested memory 1 slot
-changed slots
-tried swapping
-Changed 8pin cable to make sure it was not daisy cable issue.
-Removed clock from CPU and Ram
-Changed termal paste on CPU
-Tried my GPU in another PC (It worked normally)
-Tried another 2070 RTX in my pc that started having the same issues\
-Tried 1060 in my pc and it worked allright.
- Fresh windows insalled on new M.2 drive (didnt help)
-Changed power plans..disabled turning off devices to save power
-Disconnected one of the monitors
-Run stress tests with 3d mark, furmark etc..


Any help appreciated.


Update:
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My old gpu is tested after the crashes wihout any issues.

This is the image clearly showing 26. Feb when I installed the new GPU and when it started giving me issues. Last 3 days is when I installed my old GPU back.- so no crashes.
https://imgur.com/6BcoXOk



Update:
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I installed my freinds 2070 super RTX, and it started freezing after 10minutes oof installation of the card and 5 minutes of entering the Dota2 game. WHen I quot the dota2 game, the issue persists.

Its not as severe as on my 2080 super.
It doesnt crash to black screen, but it has the same symptoms, computer locks for few seconds, and then it works again. This time it lasted less then on my GPU.
My actions are delayed but if I wait some time they are executed.

What I found out is that GPU usage would peak to the 100% on any of these processes depending on what I was doing and it would freeze:

Dota 2
Skype
System interrupts
Desktop manager,
Client server runtime process


Bellow are the videos of the event.


VIdeo of the event:
https://www.youtube.com/watch?v=JTncWQm1fJY

When I click on start it takes time to show..Also at the end of the video same event but in task manager.
https://www.youtube.com/watch?v=vTnG79odWVI


Keyboard is glitching too while it happens:
https://www.youtube.com/watch?v=z_RHZreXrMw



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EDIT:


It turns out it was PSU.. after hassle with it fro more than 15 days, everything pointed to Mobo, CPU or PSU..

Cpu was unlikely the issue, so it was either that PSU started failing or Mobo(which I bought like a year ago). I decided to buy new PSU anyway since old one was 5-6 yrs old.

I bought Termaltake GF1 850w 80GOLD+ and everything is alright now.

Thanks everyone for help.

[Bad 💀 Motha]

Wipe all the drivers and either install all the very latest or whatever older gpu driver you find to be more stable.

Use the ddu app, go into options, select to wipe; Displays, GFE, Vulkan and enable the safe mode option. Exit the options and then the app and relaunch it. Then select safe mode and then restart options. Once in safe mode select each brand for Graphics and click "clean but do not restart". Once all 3 are wiped, reboot normally. Download and install latest Intel Chipset INF if using Intel based board. Then select which nvidia gpu driver version here: https://www.nvidia.com/Download/Find.aspx

Reboot after any driver install completes.

[ugafan]

If that doesn't work, you could pick up an inexpensive SSD for a boot drive and put a fresh install of Windows on that. It would likely be less time consuming than trying to troubleshoot a software bug.

[addic7eD]

Originally posted by Bad 💀 Motha:

Wipe all the drivers and either install all the very latest or whatever older gpu driver you find to be more stable.

Use the ddu app, go into options, select to wipe; Displays, GFE, Vulkan and enable the safe mode option. Exit the options and then the app and relaunch it. Then select safe mode and then restart options. Once in safe mode select each brand for Graphics and click "clean but do not restart". Once all 3 are wiped, reboot normally. Download and install latest Intel Chipset INF if using Intel based board. Then select which nvidia gpu driver version here: https://www.nvidia.com/Download/Find.aspx

Reboot after any driver install completes.

Do you think I should download the drivers in safe mode with networking too? I've read somewhere that that might help. Still didn't try.

[addic7eD]

Originally posted by ugafan:

If that doesn't work, you could pick up an inexpensive SSD for a boot drive and put a fresh install of Windows on that. It would likely be less time consuming than trying to troubleshoot a software bug.

I have another spare ssd. Gonna do fresh system tmrrow.

[addic7eD]

Installed the old 442.19 Driver from Feb 3rd. Gonna check how it goes.

[emoticorpse]

Test your ram. Don't forget to save your thesis work or whatever if you format. Why did you get a new gpu to begin with and was it new? You try with old card and see if problems persist?

[addic7eD]

Originally posted by emoticorpse:

Test your ram. Don't forget to save your thesis work or whatever if you format. Why did you get a new gpu to begin with and was it new? You try with old card and see if problems persist?

Thesis is already backed up on few locations. I got the new GPu cause 1060 was already struggling with performance in games, and my work. It was a brand new gpu.


Old card worked great before I got new gpu, no issues at all., Also new card didnt cause any issues for the first 7 days.

I reinstaled drivers for the 3rd time..if this fails gonna put the old gpu back.

[Bad 💀 Motha]

Originally posted by addic7eD:

Originally posted by Bad 💀 Motha:

Wipe all the drivers and either install all the very latest or whatever older gpu driver you find to be more stable.

Use the ddu app, go into options, select to wipe; Displays, GFE, Vulkan and enable the safe mode option. Exit the options and then the app and relaunch it. Then select safe mode and then restart options. Once in safe mode select each brand for Graphics and click "clean but do not restart". Once all 3 are wiped, reboot normally. Download and install latest Intel Chipset INF if using Intel based board. Then select which nvidia gpu driver version here: https://www.nvidia.com/Download/Find.aspx

Reboot after any driver install completes.

Do you think I should download the drivers in safe mode with networking too? I've read somewhere that that might help. Still didn't try.

No you don't do those things in safe mode.

Again look at the full list of drivers, whatever version you been using, wipe and try an older version. You do not need the very latest gpu driver. As long as games and such run properly and stable.

[addic7eD]

Reinstalled the drivers using safe mode with networking. First removed the old ones using DDU ins afe mode,then downloaded and installed 442.19 version.

The reason to install them in safe mode is, I read somewhere that if you boot to normal system windows will automatically try to access and install normal version of drivers, in boot basically it will not even try to access the missing hardware drivers.

Day 1 since last night, almost 24 hour, no crash..Been playing for the whole day. Will see how it goes.

[Bad 💀 Motha]

While in safe mode with ddu, click the box to disable Windows auto driver installs. Problem solved.

[addic7eD]

Ok. it froze again today. I am puting my old GPU in to see if it will go away. Gonna try my new gpu in my friends PC too.

[chiefputsilao✖️ping]

odd thing:
CPU Temperature 86 °C / 187 °F at stock frequency !!!

to rule out failing hdd causing 'freezes': use system drive only (SSD?), remove wd hdd; easy to do, easy to rule out.

[Bad 💀 Motha]

Did you update the motherboard bios?

[Raoul]

Originally posted by addic7eD:

Ok. it froze again today. I am puting my old GPU in to see if it will go away. Gonna try my new gpu in my friends PC too.

This is good to find out if its a bad gpu but if you see no problems then you would need to test stability on your machine. You should try it fully stock including disabling things like mce, mrc, xmp and test stability on your way back to your oc settings.

Wouldn't the shop give you a direct replacement it sounds like you just bought it less than a month ago?

[addic7eD]

Originally posted by chiefputsilao✖️ping:

odd thing:
CPU Temperature 86 °C / 187 °F at stock frequency !!!

to rule out failing hdd causing 'freezes': use system drive only (SSD?), remove wd hdd; easy to do, easy to rule out.

I can try that, atm I put the old gpu back in to see how it goes. Sorry if its noob question, how would HDD cause problems? also HDD is fairly new, I got it like a year ago.

Also if it fails again with my old GPU i'll reapply thermal paste on my cpu to see if the cpu might be throttling or something.

Originally posted by Bad 💀 Motha:

Did you update the motherboard bios?

Yea its the latest update, at least the one I see on their website.

Originally posted by Raoul:

This is good to find out if its a bad gpu but if you see no problems then you would need to test stability on your machine. You should try it fully stock including disabling things like mce, mrc, xmp and test stability on your way back to your oc settings.

Wouldn't the shop give you a direct replacement it sounds like you just bought it less than a month ago?

I will instal windows on my old SSD too, and set mobo to defaults then see how it goes.
The thing about these shops is that theyn are like 3rd inthe supply chain. MSI is the first, then they send their products to big stores like JIB or Advice in major cities, in my case to Bangkok..then those stores send to their branches smaller stores by order.

I had to order it to come from Bkk,takes around 4 days..but the problem is,last time when I had issue with MSI laptop that was under warranty, they sent it to BKK for testing,it took ages for them to figure the issue out. I dont have that time now as I have to work on my thesis. Also I doublt they will jsut give me new card like that without prior testing this one. The other issue is that these crashes take time to reproduce, so in case they test it for short time and dont find any issues I really dont know what to do then.

they can always blame it on my system or some s**T..been there before.