Cant get the Fn key to work on laptop

[Ad Hominem]

ASUS TUF FX505DY

My function key does not work for most of the functions. The only ones that work are volume up/down as well as screen brightness up/down, which tells me the Fn key physically works. The only other ones I really want are keyboard backlight up/down and turn the trackpad on/off.

I've downloaded and installed all the drivers from the ASUS support page for this model. Also there are a couple of things on the Windows store that the support page tells you to get which I did. I even followed the specific order it has laid out on the support page.

The only other symptom I can see is that on Device Manager, it shows my keyboard as using a Windows driver instead of the ASUS driver. I tried to manually install it from the device manager but Windows always tells me it already has the most up to date driver.

If I start the laptop from a cold boot, the keyboard backlight will be lit even though I cant control it, but if the machine goes to sleep, or I restart it, the keyboard backlight will no longer be lit.

[_I_]

check bios settings, there may be options for fn key media features

[Ad Hominem]

The bios on this laoptop is extremely bare bones, but I just did a double check and there's no option for function key.

[chiefputsilao✖️ping]

have you tried using other key combo such as <shift> + <Fn key> ?

[Bad 💀 Motha]

If the volume works and the others do not, the others require installing software from the laptop maker.

With any laptop or prebuild it's best to make your own Win10 64bit usb flash drive using MS media creation tool. Then boot from this. In the install click custom, click skip when asked for a key, select the same edition the laptop came with, home or pro. Then when you reach the drive selection area, click advanced and then delete each partition. Then click next to install the os fresh, the os will auto handle making new proper partitions and formatting them. When the os installer goes to reboot for the first time, remove the usb flash drive and boot from primary os drive and the install will continue on from there.

Once it's all done and you reach the desktop, get it online.

Then do all windows updates until no more left to do. Reboot as needed then go to the makers website for exact model of laptop and install the drivers and software based on whatever has the latest timestamp.

[Ad Hominem]

Първоначално публикувано от Bad 💀 Motha:

If the volume works and the others do not, the others require installing software from the laptop maker.

That's exactly what I did when I first got it. Windows is fully up to date and I have installed every driver listed under my model. All the function keys had been working fine until just recently, and I'm not sure what borked it.

[Bad 💀 Motha]

You say drivers, but what about the brand makers software?

What keys that don't work... what are they supposed to do?

Ones that don't need any driver or software are...

Volume up/down/mute
Switch Display modes (internal, external, both)

Keys for fan profile changes or kb lighting may require the brands software.

[Ad Hominem]

Първоначално публикувано от Bad 💀 Motha:

You say drivers, but what about the brand makers software?

What keys that don't work... what are they supposed to do?

Ones that don't need any driver or software are...

Volume up/down/mute
Switch Display modes (internal, external, both)

Keys for fan profile changes or kb lighting may require the brands software.

I don't know what additional software I would need. I have installed everything from the ASUS support page for my model, as well as the couple apps it instructs you to install from the Windows store like ASUS Keyboard Hotkeys - which I would have expected to do what it says - ASUS armory crate ect.

The only keys that work correctly are the ones that Windows has native support for, volume/mute and screen brightness.

Things that don't work are mic mute, fan profile, external display, turn off trackpad, and airplane mode.

When I run the ASUS Keyboard Hotkeys program it just pops up a single small window that says "ASUS keyboard hotkeys, used together with the Fn key, is to provide quick access to and switch between certain features. It also supports OSD (on screen display) to show the current status of the hotkeys. This application is running in the background"

Except it does none of that. From what I can tell it doesnt do ♥♥♥♥ all.

[Bad 💀 Motha]

Then talk with asus support

[Ad Hominem]

Първоначално публикувано от Bad 💀 Motha:

Then talk with asus support

Already have a ticket in, but apparently theyre as useless as their software because they have yet to respond.

[Bad 💀 Motha]

You can chat with tech support right on their official Facebook pages via personal message. It's way faster this way.

[Ad Hominem]

I guess I need to make a facebook account to get support then

[-=SOF=-WID99]

some laptops you do need to press an additional key along with FN to enable FN key functions ..i know that was the case with my old lenovo G 505 S ..i cant find the manual i had for it tho at the moment ( it came with a big paper manual believe it or not, those still existed in 2014 )

had a similar experience back when i bought it ..

also ASUS has live chat support here for that system right on the website
see
https://www.asus.com/us/Laptops/ASUS-TUF-Gaming-FX505DY/HelpDesk/

see the bottom of the page ( scroll down ) and click live support in the lower right side of the page

[Bad 💀 Motha]

I've always wiped laptops and clean installed the os fresh. Never an issue since everything they put on it for drivers and software can be redownloaded and installed yourself without issues.

The reason to wipe it is to rid the drive of all their stupid partitions and needless space hogging recovery non sense. Win10 alone has all the recovery you need. This and any 3rd party bloatware they may have preinstalled.

[Ad Hominem]

Първоначално публикувано от Bad 💀 Motha:

The reason to wipe it is to rid the drive of all their stupid partitions and needless space hogging recovery non sense. Win10 alone has all the recovery you need. This and any 3rd party bloatware they may have preinstalled.

That's exactly why I wiped it. Too much bloatware for my liking.

[Bad 💀 Motha]

Bloatware is one reason, deleting all their stupid extra partitions is another reason.

Easily done at the OS installer where you select drive and delete each entry of drive 0.