Chicca Jan 8, 2020 @ 11:22am
My headset does not work (logitech artemis spectrum g933)
I try to turn it on but it does not turn on. so I try to charge it, and then I try to turn it on, but it still does not work. I tried to turn it on while the charging cable was plugged in. I've tried multiple cables and usb ports. I know its not in sleep mode because the red light on the mic also does not work. I have tried hard reseting it and just letting it charge for a few hours.

I think what happend was that it started blinking red. Then i just let it run out of power (to kinda restart it) then charged it and turned it on, then it stopped working.

Help. What do/can I do?
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Showing 1-7 of 7 comments
[☥] - CJ - Jan 8, 2020 @ 12:45pm 
Did you just leave it on the charger for a half hour or so and then see if it works?

If so and it still doesnt turn on then the battery might be dead
When a rechargeable battery drops to a certain voltage its dead and not recoverable, they can only be charged a limited amount of times before they should be replaced..

If you are able to change the batteries you can see if thats what happened.
As it appears the battery can be removed/replaced, if easily done remove the battery and see if the headset will then work with the USB

EDIT:
It does not use normal rechargeable batteries it uses a lithium https://www.amazon.com/Original-Logitech-Lithium-ion-Battery-Spectrum/dp/B01M2XCUWG
Last edited by [☥] - CJ -; Jan 8, 2020 @ 12:51pm
Chicca Jan 8, 2020 @ 2:13pm 
thx, but it stil does not work with the battery unplugged (while the charging cable is pluged in)
Jan 8, 2020 @ 2:28pm 
1
[☥] - CJ - Jan 8, 2020 @ 3:06pm 
Have you tried other USB ports/adapters to make sure it isnt an issue with the power source?
Depending on how long youve had it for you might want to contact the manufacturer
Chicca Jan 11, 2020 @ 5:21am 
i've tried multiple usb cables and ports that work with other stuff, but not my headset.

When I try to charge the headset it blinks blue (just like its supposed to), but when I try to turn it on nothing happens.
Chicca Jan 11, 2020 @ 5:23am 
I charged it for 4 hours, and when i turned it on this time same deal, except for a tiny vibration. (I think)
[☥] - CJ - Jan 11, 2020 @ 2:26pm 
If you are able to get a USB Tester that could be useful
But as i mentioned before, the battery is likely dead, and i dont know if that set will work normally without a battery installed so unno.

If you have a Multi meter test the voltage of the battery
If its in the area of 3V+ its fine, 2V and under its dead.
Last edited by [☥] - CJ -; Jan 11, 2020 @ 2:27pm
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Date Posted: Jan 8, 2020 @ 11:22am
Posts: 7