10-20 sec freezes while using an xbone controller

[Lateof]

Hi!

So I have this issue with Witcher 3, where it freezes for 10-20 seconds (the music stops too but the ambient sounds continue to play) now and again while I have my xbone controller plugged in. Then the game resumes. I don't even have to use the controller for this to happen. It just needs to be plugged in.

I do want to play the game with the controller so I'm looking for a solution here other than "unplug your controller".

I've searched the internet and tried lots of things but nothing has helped so far. In fact all was well for a day after unchecking "Allow the computer to turn off this device to save power" in all the Device Manager/USB/Power Management tabs. Alas now it's back.

I've tried turning off the overlay, updating firmware, calibration, x360ce, graphics settings, nvidia settings, BES, whatnot.

I've never had this issue with any other game before and I've used this controller for several months already.

Thanks guys.

[_I_]

ms or clone?

wired or wireless (what bt receiver)

the latest firmware on controllers limited their ability to connect with some devices

the game freezing can be other stuff too
bad hdd, other drivers, usb devices, background programs ect..
maybe power supply related if the gpu driver crash/recovers

[Lateof]

Originally posted by _I_:

ms or clone?

wired or wireless (what bt receiver)

the latest firmware on controllers limited their ability to connect with some devices

the game freezing can be other stuff too
bad hdd, other drivers, usb devices, background programs ect..
maybe power supply related if the gpu driver crash/recovers

ms or clone? what is that? If you mean if it's an original controller then yes it is.

Wired.
The game is on an SSD and I have no issues running other games from it.
My PSU is a 600W be quiet! That's not the problem.

[Komrade]

Originally posted by Lateof:

Originally posted by _I_:

ms or clone?

wired or wireless (what bt receiver)

the latest firmware on controllers limited their ability to connect with some devices

the game freezing can be other stuff too
bad hdd, other drivers, usb devices, background programs ect..
maybe power supply related if the gpu driver crash/recovers

ms or clone? what is that? If you mean if it's an original controller then yes it is.

Wired.
The game is on an SSD and I have no issues running other games from it.
My PSU is a 600W be quiet! That's not the problem.

Quiet power 11?

[_I_]

be quiet has a few good ones and some very poor

what model?
if its has a 110/220v select switch or not rated for 100-250v (with no switch) then its a passive pfc and 15+ year old design and should be replaced

[Lateof]

System Power 9
It's 1 year old.

[Komrade]

Originally posted by Lateof:

System Power 9
It's 1 year old.

Not good but not bad.

[_I_]

the later controller clones look almost identical to ms/sony controllers
looking close at the plastics to compare or the stickers
clone ms hologram will be a little blurry or look for chinese/spanish writing on the labels

unless you got the controller with a console or new us retail store in pkg it may be a clone

my mexican x360 clone was from amazon, packaging looked identical to us, but controller has spanish label, slightly more glossy plastics, its unable to wake the steam link


edit:
https://www.tomshardware.com/reviews/be-quiet-pure-power-9-600w-power-supply,4516.html

make sure the gpu is plugged into 12v1
if the gpu has 2x 6//6+2s power plugs use one on v1 and the other on v2 so it gets power from both rails

[Lateof]

Originally posted by notkennyS:

Originally posted by Lateof:

System Power 9
It's 1 year old.

Not good but not bad.

It's 80 gold what is not good about it? I don't have 300 euros for a PSU. What for anyway. Don't start this, that's not what we are discussing here anyway.

[Komrade]

Originally posted by Lateof:

Originally posted by notkennyS:

Not good but not bad.

It's 80 gold what is not good about it?

Gold rating or wattage doesn't mean it's high quality:

https://linustechtips.com/main/topic/1116640-psu-tier-list-40/

It's a tier B PSU.

[Lateof]

Originally posted by _I_:

the later controller clones look almost identical to ms/sony controllers
looking close at the plastics to compare or the stickers
clone ms hologram will be a little blurry or look for chinese/spanish writing on the labels

unless you got the controller with a console or new us retail store in pkg it may be a clone

my mexican x360 clone was from amazon, packaging looked identical to us, but controller has spanish label, slightly more glossy plastics, its unable to wake the steam link

It's not a fake, Jesus. It's an official MS controller that came in its box and all. I bought it new in a retail...
It's made in china obviously, but the sticker is in english. Model 1708 if that helps.

[Lateof]

Originally posted by notkennyS:

Originally posted by Lateof:

It's 80 gold what is not good about it?

Gold rating or wattage doesn't mean it's high quality:

https://linustechtips.com/main/topic/1116640-psu-tier-list-40/

It's a tier B PSU.

Yes as I said, I don't have nor the money, or the need for a higher tier PSU. This was the best price/value piece that I could get.

[Komrade]

Originally posted by Lateof:

Originally posted by notkennyS:

Gold rating or wattage doesn't mean it's high quality:

https://linustechtips.com/main/topic/1116640-psu-tier-list-40/

It's a tier B PSU.

Yes as I said, I don't have nor the money, or the need for a higher tier PSU. This was the best price/value piece that I could get.

Everyone has a need for a good one, a PSU can kill your GPU and other parts if it's low quality. But yours should be somewhat ok. A good PSU would only be $20 more and have 7 or 10 years of warranty.

[Julien, cut it out.]

Do you play the game via the Steam Client or via BPM?

Can you unplug some peripheral usb devices and test?

[_I_]

just sayin, some clones look real

http://www.detectafake.com/viewProduct/?269649

easiest way to spot a fake/clone is if it does not work properly or feels unlike an official controller

did you check my edit?

edit:
https://www.tomshardware.com/reviews/be-quiet-pure-power-9-600w-power-supply,4516.html

make sure the gpu is plugged into 12v1
if the gpu has 2x 6//6+2s power plugs use one on v1 and the other on v2 so it gets power from both rails

[Lateof]

Originally posted by _I_:

just sayin, some clones look real

http://www.detectafake.com/viewProduct/?269649

easiest way to spot a fake/clone is if it does not work properly or feels unlike an official controller

It passed this test. It is real:)
Yes, I saw your edit, thanks. It's both on v1 atm, I'll plug the 6+2 into v2 in a minute.