Error 45 Realtek HD Audio?

[prodo]

So, my realtek hd audio, the system part that controls the audio ports, hasn't been working for an expansive period of time. Eventually, after getting so sick of the problem, I found out how to find the problem, opening the properties for it in the Device Manager, and I fund that it was an error 45, that being that it's not connected to the computer? This is part of my motherboard(B350 Tomahawk), so this shouldn't be possible unless something's broken, right? Or could it be a software issue that's making it do this? I want to make sure before I end up resetting my computer and reinstalling Windows, or sending my motherboard off to get repaired, dealing with everything associated.

[CursedPanther]

Have you tried just reinstalling the audio driver, preferably downloaded form Realtek's official website?

[prodo]

Several times. Uninstalling, reinstalling.

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

I hate to suggest something like this because I know it would be a lot of work involved, but, in the past.. sometimes error 45 is just the device's configuration got screwed up / corrupted in windows registry. Sometimes re-installing windows again with a clean install (format drive) can make it work again...

If it was me, and my computer, I would grab a spare sata hard drive and stick it in and unplug the current ones (so no data is over-written or deleted) and do another windows install on a spare drive and see if it comes up working.

That way if it turns out that doesn't solve the problem and it's still error 45 with a clean windows install, you can at least just unplug the spare drive, and re-plug your existing one and just boot up again and try something else.

If it did fix it though, then I'd consider a back up + windows reload on the "main drive".

But that might not fix it.... it could in reality be that the onboard sound could of died, it does happen sometimes, although rare today.

[prodo]

I'll try that, I've got some spare hard drives laying around.

Yeah I checked with an old hard drive, the problem is the motherboard. Funny, the board emphasized its built-in sound system as one of its key selling points :\. Would just buying a simple sound card suffice in replacing what was lost?

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

Originally posted by prodo:

Yeah I checked with an old hard drive, the problem is the motherboard. Funny, the board emphasized its built-in sound system as one of its key selling points :\. Would just buying a simple sound card suffice in replacing what was lost?

It's sad that's what was wrong.. I was worried it would be :( But at least you found out now. And you could get a cheap usb sound card I suppose and put it in the back. Or one of the cheap pci express sound cards off ebay if you just need basic sound and want it internal. If it's still in warranty, maybe see about having the board replaced through the manufacturer as an RMA replacement.

If you wanted to try the cheap sound card option: https://www.ebay.com/sch/i.html?_from=R40&_nkw=usb+sound+card&LH_TitleDesc=0&LH_PrefLoc=1&_sop=15&LH_BIN=1&_sacat=75518&Compatible%2520Port%252FSlot=USB%25202%252E0&rt=nc&LH_ItemCondition=1000

Personally I've never used one of these. But in theory they should be automatically picked up and loaded by windows 10, and Win10 should have built in drivers for it, or pull em off windows update automatically.

[TehSpoopyKitteh]

Originally posted by prodo:

Yeah I checked with an old hard drive, the problem is the motherboard. Funny, the board emphasized its built-in sound system as one of its key selling points :\. Would just buying a simple sound card suffice in replacing what was lost?

Are you using an HDMI video port on a NVIDIA video card by chance? If so, disable its audio using the NVIDIA Control Panel and make sure to disable NVIDIA HD Audio in the Playback tab of the audio control panel.

If you go the audio card route, get a Creative Soundblaster Omni or a Creative Soundblaster XFi-HD external sound card. Disable the onboard audio chipset in the bios.

[prodo]

Sorry for such a late response. I intend to buy a usb sound card, I can't wait the amount of time it'd take the repair my mobo(my brother sending his in took 3 weeks), as the only other systems I have are broken up laptops I need to put a hard drive in and hook up peripherals, due to it's own not working, which are very slow.

Yeah, I'm using a gtx 1050. The NVidia audio should only affect the ports for itself, the motherboard audio is handled exclusively by Realtek. Also, those sound cards are too expensive for me, though I appreciate trying to provide the highest quality pieces you could find.

Just curious, is internal better than external? I'd presume internal would be, though most people recording high quality sound generally use external. Not only that, but also different people, like you'll see some big youtubers use external sound equipment like that, leading to their computer, even when using it for communication with other people in their game. I'd also assume internal would be faster, due to it being in a PCIE slot rather than usb.