Application has been blocked from accessing Graphics hardware

[paulym5]

When I try to play Supreme Ruler Ultimate, I get a notification that says Application has been blocked from accessing Graphics hardware. It only happens with this game. The game runs in the background but the screen is frozen. I don’t know how to fix this. Any suggestions? I have tried updating my drivers, uninstalling and reinstalling, among other things on the internet but nothing has worked.

My specs:
i5
Intel UHD 620
8 GB RAM

Thanks in advance. I really want to play the game

[Cathulhu]

How about you post in the discussion hub of the game you're talking about?

[paulym5]

No one else has this issue and since I have seen the issue on the web for multiple games I feel like there could be a generic solution

[rotNdude]

What operating system are you running? This may help

https://www.thewindowsclub.com/application-blocked-accessing-graphics-hardware

[paulym5]

I'm running Windows 10. Yeah I have looked at that website but that didn't work.

[TehSpoopyKitteh]

Originally posted by rotNdude:

What operating system are you running? This may help

https://www.thewindowsclub.com/application-blocked-accessing-graphics-hardware

That and there was a relatively recent update to Intel HD drivers released (of all places this is a surprise) By Intel itslef concerning compatibility issues within Windows 10 1709 and newer.

OP will probably have to install the drivers manually from Intel to fix the issue.

https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

@OP: Never use the Device Mnager to update graphics drivers if you can avoid doing so. The "Automatic Update" feature concerning your hardware in Device manager will only update your hardware's drivers to the most current driver in the system that was listed by Micorsoft's online database.

[paulym5]

I cannot install drivers manually from intel. I am on a dell laptop and dell configures the drivers for some reason, so i cannot get the drivers straight from intel.

[TehSpoopyKitteh]

Originally posted by Beans:

I cannot install drivers manually from intel. I am on a dell laptop and dell configures the drivers for some reason, so i cannot get the drivers straight from intel.

Here you go

https://downloadcenter.intel.com/product/126789/Intel-UHD-Graphics-620

Make sure you have the latest version of Windows 10 first, then install using those dowanloads. Uninstall any Dell management software you can find on your laptop, it is bloatware for the amount of system RAM you have on your laptop.

As for the "Dell Specific Drivers" comment, that is actually very rare concerning any type of graphics hardware and usually only perttains to propriatry hardware (BIOS and Chipset drivers) that a company manufactured theirselves.

With GPU's' even iGPU's, the brand that they are attached to is relatively unimportant because the core functions of the iGPU in your laptop are exactly the same no matter who manufacutred your laptop.

Motherboard and chipset drivers are actually the only thing you need to download specificlally from whomever manufactured your laptop. So if Dell releases a BIOS update for your specific model, you will need to acquire that update from Dell.

[paulym5]

The issue is when i download the newest intel graphics driver from intel, i get an update saying the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufactorer.