BeND4R1N0 7 AGO 2018 a las 5:54
RX 580 Isnt detected/working and AMD Driver thinks it isnt installed
Hello, this morning I noticed there was an update for my Driver (18.8.1), I Install it, then I restart my PC. I fire up a game, and now the game runs at 5 FREAKING FPS and my fan goes as loud as a jet engine, I quickly shut off the game then I go into task manager, nothing. I check my monitors settings to see if it was that, and I notice of it going at 75 Hz, its going at 60 Hz. I go into my windows adapter settings and notice, instead of using my RX 580, its using a "Microsoft Basic Display Driver" and it only gives me the option of playing at 64 Hurtz, instead of 50, 60 and 75.

I go into my AMD driver and it thinks that theres no AMD GPU in my PC, which is false, mind you.

Please help me.
Publicado originalmente por Omega:
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
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El autor de este hilo ha indicado que este mensaje responde al tema original.
Omega 7 AGO 2018 a las 6:06 
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
BeND4R1N0 7 AGO 2018 a las 6:08 
Publicado originalmente por Omega:
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
Okay, however I think im gonna install the one that they recommend this time, not the optional one (they recommended a older driver.)
Omega 7 AGO 2018 a las 6:08 
Publicado originalmente por BenderinO:
Publicado originalmente por Omega:
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
Okay, however I think im gonna install the one that they recommend this time, not the optional one (they recommended a older driver.)
Sure, you can download the stable driver instead if you want.
BeND4R1N0 7 AGO 2018 a las 6:17 
Downloading 18.5.1, still not using my GPU tho.

Thats odd, it knows I have a RX while windows dosent.
Última edición por rotNdude; 7 AGO 2018 a las 8:41
󠀡󠀡 7 AGO 2018 a las 6:23 
Publicado originalmente por Omega:
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
This OMEGA Knows!!
Omega 7 AGO 2018 a las 6:24 
Publicado originalmente por BenderinO:
Publicado originalmente por BenderinO:
Downloading 18.5.1, still not using my GPU tho.
Thats odd, it knows I have a RX while windows dosent.
Windows uses the default drivers, that is why it says "Microsoft Basic Display Driver" in the Device Manager. It is using your GPU it's just not using it properly.

If you were to Google the hardware ID listed in the device properties Google should say it's an RX 580.
BeND4R1N0 7 AGO 2018 a las 6:25 
Publicado originalmente por Omega:
Download DDU and use it to properly remove the drivers while the PC is booted in to safe mode.

After wiping the drivers install the latest one again.


DDU: www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD drivers: www.amd.com/drivers
Well, it worked, windows finally detected the damn card, thanks alot. I think I would be crying in a corner (this damn thing cost me 2122$ okay? I dont like seeing my expensive things break.)!
You have my respect.
Bad 💀 Motha 8 AGO 2018 a las 21:30 
When u ddu, do it via safe mode, then when u reboot, disconnect internet, then run gpu driver installer from amd, when it's done, reboot
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Publicado el: 7 AGO 2018 a las 5:54
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