Help, Steelseries Apex M500 Key problem

[Myon]

I need some help

Recently I bought SteelSeries Apex M500 Keyboard for my Acer Aspire E5-476G

Everything goes normally, until I realize that Left CTRL button isn't working. Any idea what's wrong with this keyboard?

Thanks :)

[Arya]

That's a defective MX switch. And there's nothing you can do about it save taking it back to the store. Steelseries are just like that, I had exactly the same experience with them a couple of years ago.

[Myon]

Originally posted by Wolfey:

That's a defective MX switch. And there's nothing you can do about it save taking it back to the store. Steelseries are just like that, I had exactly the same experience with them a couple of years ago.

So there's nothing that I can do? Sigh, thanks anyway :D

[Arya]

Originally posted by Atropos:

So there's nothing that I can do? Sigh, thanks anyway :D

It's probably a faulty contact in one of the MX Switches. You could replace the switch and hope that fixes it, but that would void your warranty and leave you without remedy if it doesn't work out. MX switches cost $50 a set and you'd have to install it yourself, which is a very fiddly process. Given it's a new keyboard, I'd recommend taking it back to the store and asking for a refund then picking up a more reliable and trustworthy alternative.

And for that I'd recommend a Ducky or Filco. From a purely practical standpoint they're unbeatable, they're the best performing keyboards you can buy, with the best materials and the best build quality. The only downside is aesthetics, Filco have a very paired-back and grown up look that may not appeal. Ducky offer RGB, but again it's a paired-back and minimalist aesthetic and you may want something more adventurous.