Sennheiser - GSP 300 Ear Cushion Came Off

[Jinn-Gon Qui]

I really don't know but it just happened. My left ear cushion somehow came off the headset and I don't know how to place it back into the headset, and for that I actually don't even use the headset because I can't just use a single ear cushion...

[Sapph]

I think the cushion on those is glued so either the glue failed or the leather/cloth ripped.
If you have warranty left on them, you might want to see if it's eligible for warranty because of it coming off.

[Jinn-Gon Qui]

Sapph eredeti hozzászólása:

I think the cushion on those is glued so either the glue failed or the leather/cloth ripped.
If you have warranty left on them, you might want to see if it's eligible for warranty because of it coming off.

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

[Sapph]

Doomslaya' eredeti hozzászólása:

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

A year is usually the very minimum that should be given to the electronic devices.
At least on behalf of the store. I would believe those have 2 or 3 year warranty to Sennheiser.

[Jinn-Gon Qui]

Sapph eredeti hozzászólása:

Doomslaya' eredeti hozzászólása:

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

A year is usually the very minimum that should be given to the electronic devices.
At least on behalf of the store. I would believe those have 2 or 3 year warranty to Sennheiser.

Yeah, it's 1 year warrenty on behalf of the store.

Now the thing is, from watching other Sennheiser headsets and how the owners replace ear cushions they're not glued or anything, nor my ear cushions aren't ripped or anything like that. So I'm assuming there is a way to place the ear cushion back in its place inside the headset, I didn't find any similar issues or solutions.

[Sapph]

Doomslaya' eredeti hozzászólása:

Yeah, it's 1 year warrenty on behalf of the store.

Now the thing is, from watching other Sennheiser headsets and how the owners replace ear cushions they're not glued or anything, nor my ear cushions aren't ripped or anything like that. So I'm assuming there is a way to place the ear cushion back in its place inside the headset, I didn't find any similar issues or solutions.

hmm...it's hard to see anything helpful from the images in the internet. But one "tear-down" image would suggest you might need to take it apart a bit to be able to get it back in place.

[Jinn-Gon Qui]

Sapph eredeti hozzászólása:

Doomslaya' eredeti hozzászólása:

Yeah, it's 1 year warrenty on behalf of the store.

Now the thing is, from watching other Sennheiser headsets and how the owners replace ear cushions they're not glued or anything, nor my ear cushions aren't ripped or anything like that. So I'm assuming there is a way to place the ear cushion back in its place inside the headset, I didn't find any similar issues or solutions.

hmm...it's hard to see anything helpful from the images in the internet. But one "tear-down" image would suggest you might need to take it apart a bit to be able to get it back in place.

Which I kinda hope is the case and taking apart the headset won't be problematic. Thanks for the help, anyways! I'll dig more on the internet and see if I can find any solutions, but otherwise at least I'm still under the warrenty

[iceman1980]

Doomslaya' eredeti hozzászólása:

Sapph eredeti hozzászólása:

I think the cushion on those is glued so either the glue failed or the leather/cloth ripped.
If you have warranty left on them, you might want to see if it's eligible for warranty because of it coming off.

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

I've owned multiple headsets.

From Sennhieser,Razer, Logitech and SteelSeries. Sennhiesers still failed and fell apart. The price premium you pay for "high end stuff" it's more like high end crap.

Here is the list of failures.

Sennhieser - Broken by headband snapping from taking headphones off and on. ($200+ headphones)
Razer - Both ear cushions with leaver disintegrated. ($300 Headphones)

Screw both Razer products logitech and Sennhieser.

[Jinn-Gon Qui]

Sphere eredeti hozzászólása:

Doomslaya' eredeti hozzászólása:

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

I've owned multiple headsets.

From Sennhieser,Razer, Logitech and SteelSeries. Sennhiesers still failed and fell apart. The price premium you pay for "high end stuff" it's more like high end crap.

Here is the list of failures.

Sennhieser - Broken by headband snapping from taking headphones off and on. ($200+ headphones)
Razer - Both ear cushions with leaver disintegrated. ($300 Headphones)

Screw both Razer products logitech and Sennhieser.

That's very disappointing to hear, when such brands like these that's the quality they deliver. I should've just went with a high-end microphone instead and use my speakers...

[Legacy]

I own a gsp 300 and the leather ear cushioning on both ears tore through normal wear, exposing the padding inside and making it uncomfortable to wear. It had 1 year store warranty and 1 year warranty through Sennheiser. I had just over 1 month warranty remaining. After calling Sennheiser they advised me to return it to the store I purchased it from for a replacement. I took it back and they replaced with a new headset without any hassle. I enjoy the headset but I'm disappointed that it took less than 2 years for the leather stitching to fall apart.

[Malygos]

https://en-us.sennheiser.com/accessories-ear-cushion-gaming-headset-gsp
All senn pads are replaceable

Sphere eredeti hozzászólása:

Doomslaya' eredeti hozzászólása:

As I suspected. As it came off I thought to myself whether I actually purchased a quality headset...

I remember purchasing the headset in Feburary, so I'm hoping products like headphones and the likes do get at least a year of warrenty. I just hope that's the case. Be right back...

I've owned multiple headsets.

From Sennhieser,Razer, Logitech and SteelSeries. Sennhiesers still failed and fell apart. The price premium you pay for "high end stuff" it's more like high end crap.

Here is the list of failures.

Sennhieser - Broken by headband snapping from taking headphones off and on. ($200+ headphones)
Razer - Both ear cushions with leaver disintegrated. ($300 Headphones)

Screw both Razer products logitech and Sennhieser.

No headsets are high end they are just cheap headphones with other ♥♥♥♥ tacked on i highly doubt you broke actual senn headphones cause pretty much from 598 up you have to physically try to break them people still have their pairs from when they came out in the late 90’s

[Jinn-Gon Qui]

I got it fixed, everyone. There's a tool, much like for vehicle tires that balances them or shapes them into the wheels, that's how I fixed it.

[Plunty]

Meh. Same happened with mine. Now's the 2nd time. The first time it happened, I returned it to the store only to hear their expert said it was torn "manually" and had to be paid for, no warranty. And it's happened again. Laughable.