Can't turn off wireless Xbox one S controller

[RayTracer]

I have W10, it's paired via bluetooth, and everything else works fine. But holding the Xbox button for 6+ seconds doesn't turn it off.
I updated it using the Xbox Accessories app.
Am i doing something wrong? Is there some extra configuration needed?

[Cloudy]

I don't want to sound like an idiot making this suggestion but maybe try to hold the Xbox button longer?

[愛と愛]

Originally posted by RayTracer:

I have W10, it's paired via bluetooth, and everything else works fine. But holding the Xbox button for 6+ seconds doesn't turn it off.
I updated it using the Xbox Accessories app.
Am i doing something wrong? Is there some extra configuration needed?

pull batteries and 1 sec boom it shutted down

[RayTracer]

I know it seems weird, but i held the button for nearly 20 seconds and the damn thing still won't turn off.
Pulling the batteries everytime i want to turn it off would be annoying.
I take it the controller is faulty then?

[Sapph]

Originally posted by RayTracer:

I know it seems weird, but i held the button for nearly 20 seconds and the damn thing still won't turn off.
Pulling the batteries everytime i want to turn it off would be annoying.
I take it the controller is faulty then?

I had the same problem with mine, I just pulled the batteries off and put them back and it started to work normally again.

[RayTracer]

Ok, pulled the batteries, paired again, and now i can turn it off, but it seems extremely inconsistent. Sometimes it takes 8 seconds, sometimes 14, and sometimes it just won't go off.

[愛と愛]

Originally posted by RayTracer:

Ok, pulled the batteries, paired again, and now i can turn it off, but it seems extremely inconsistent. Sometimes it takes 8 seconds, sometimes 14, and sometimes it just won't go off.

I own normal xbox one controller and i have that problem too. i just wait 30 seconds to turn off my controller

[Bad 💀 Motha]

Originally posted by RayTracer:

Ok, pulled the batteries, paired again, and now i can turn it off, but it seems extremely inconsistent. Sometimes it takes 8 seconds, sometimes 14, and sometimes it just won't go off.

The button is sensitive; if you were to press and quickly let up and re-press somehow; then you should simply let go, wait 3 secs and then redo the process and unsure it is pushed evenly.

I have had issues where it seemed to have troubles all simply due to having very low battery levels.

I never bother; I'm used to the "unclip battery and we're done" method, since that is basically how it always is with Xbox360 controller when used on PC.

Plus it's WAY faster. When a game cut-scene comes up, unclip and done.
Gameplay resumes, turn it back on... seriously not an issue.
Walking away, pause game, unclip battery, walk away... I have the unclip + reclip down fairly well; done it for years. Never broken that part of any controller yet.

Can't do that on my DS4 controller; but then again that has Lithium-Ion rechargable; can play for weeks on that sometimes before a serious lengthy charge is needed. Xbox I just use quality regular AA batteries. They last long enough if you are not the 8-12 hours a day kind of gamer. Usually those AA in an Xbox controller can last me months before I have to change em out.