wizard Aug 16, 2018 @ 1:20am
this graphics driver could not find compatible graphics hardware
Hello guys

Recently my Graphics Drivers keep failing while I try to install them, and everytime it fails it gives me this error "this graphics driver could not find compatible graphics hardware". I heard that DDU is going to fix that problem but I don't know how to use this program. So I ask you is DDU going to fix that problem and if yes can you give instructions?

My GPU is GeForce 820M
My current driver is 389.12 while the latest is 398.82
Last edited by wizard; Aug 16, 2018 @ 1:41am
Originally posted by Bad 💀 Motha:
First which CPU do you have, as with Laptops, you also want to update the
Intel Chipset and Intel HD Graphics Drivers over time as well; not just the NVIDIA.

download, extract and then run the DDU App
Select Safe Mode > Reboot
Select all 3 brands from the drop-down listing > click Clean but do not Restart
for each one. Once all 3 are wiped out, restart Windows normally.

Then install your Drivers; reboot after installing each one.
> Intel Chipset INF
> Intel HD Graphics (which model depends on your CPU, easy to find this, google your CPU model and go to the Ark-Intel webpage for that CPU model and scroll down til you see the Intel HD Graphics model that CPU has, then obtain the driver for that GPU and install it.
> NVIDIA Geforce (mobile series) Driver



Originally posted by The Spoopy Kitteh:

You should at least use Disk Cleanup to remove old driver files.

That is for things like Windows Updates Download Cache; has nothing to do with Drivers or anything like what DDU does. Always use DDU to give a clean-slate, pure and simple. Cause that way you can't mess it up or would keep getting errors due to left over junk on the system. And Laptops tend to have drivers installed by the OEM brand by default, which must be wiped out before the ones from Intel/AMD/NVIDIA sites can work.
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Showing 1-5 of 5 comments
rotNdude Aug 16, 2018 @ 8:57am 
This is a good reference for instructions

https://www.wagnardsoft.com/content/ddu-guide-tutorial
TehSpoopyKitteh Aug 16, 2018 @ 9:07am 
Latest Drivers for Windows 10 64bit
https://www.geforce.com/drivers/results/136675

Latest drivers for Windows 7 64bit, Windows 8 and Windows 8.1:
https://www.geforce.com/drivers/results/136674

DDU is not necessary to remove or install new driver updates because Windows will always use the most recently updated drivers.

You should at least use Disk Cleanup to remove old driver files.
Last edited by TehSpoopyKitteh; Aug 16, 2018 @ 9:08am
wizard Aug 16, 2018 @ 3:47pm 
Originally posted by rotNdude:
This is a good reference for instructions

https://www.wagnardsoft.com/content/ddu-guide-tutorial

Still same error please help
The author of this thread has indicated that this post answers the original topic.
Bad 💀 Motha Aug 17, 2018 @ 11:40pm 
First which CPU do you have, as with Laptops, you also want to update the
Intel Chipset and Intel HD Graphics Drivers over time as well; not just the NVIDIA.

download, extract and then run the DDU App
Select Safe Mode > Reboot
Select all 3 brands from the drop-down listing > click Clean but do not Restart
for each one. Once all 3 are wiped out, restart Windows normally.

Then install your Drivers; reboot after installing each one.
> Intel Chipset INF
> Intel HD Graphics (which model depends on your CPU, easy to find this, google your CPU model and go to the Ark-Intel webpage for that CPU model and scroll down til you see the Intel HD Graphics model that CPU has, then obtain the driver for that GPU and install it.
> NVIDIA Geforce (mobile series) Driver



Originally posted by The Spoopy Kitteh:

You should at least use Disk Cleanup to remove old driver files.

That is for things like Windows Updates Download Cache; has nothing to do with Drivers or anything like what DDU does. Always use DDU to give a clean-slate, pure and simple. Cause that way you can't mess it up or would keep getting errors due to left over junk on the system. And Laptops tend to have drivers installed by the OEM brand by default, which must be wiped out before the ones from Intel/AMD/NVIDIA sites can work.
Last edited by Bad 💀 Motha; Aug 17, 2018 @ 11:43pm
wizard Aug 18, 2018 @ 12:46am 
Originally posted by Bad_Motha:
First which CPU do you have, as with Laptops, you also want to update the
Intel Chipset and Intel HD Graphics Drivers over time as well; not just the NVIDIA.

download, extract and then run the DDU App
Select Safe Mode > Reboot
Select all 3 brands from the drop-down listing > click Clean but do not Restart
for each one. Once all 3 are wiped out, restart Windows normally.

Then install your Drivers; reboot after installing each one.
> Intel Chipset INF
> Intel HD Graphics (which model depends on your CPU, easy to find this, google your CPU model and go to the Ark-Intel webpage for that CPU model and scroll down til you see the Intel HD Graphics model that CPU has, then obtain the driver for that GPU and install it.
> NVIDIA Geforce (mobile series) Driver



Originally posted by The Spoopy Kitteh:

You should at least use Disk Cleanup to remove old driver files.

That is for things like Windows Updates Download Cache; has nothing to do with Drivers or anything like what DDU does. Always use DDU to give a clean-slate, pure and simple. Cause that way you can't mess it up or would keep getting errors due to left over junk on the system. And Laptops tend to have drivers installed by the OEM brand by default, which must be wiped out before the ones from Intel/AMD/NVIDIA sites can work.

A simple thank you is not enough, it worked like a charm now dude. <3
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Date Posted: Aug 16, 2018 @ 1:20am
Posts: 5