GPU Clock stuck at 135 mhz or 400 when gaming.

[ToTeM]

My GPU clock is limited... I also get an error when I boot up my PC saying one of my fans is not properly working and I do hear something in my laptop rattling. The thing is my Temps are always good so that the fan is probably not even needed. What I need to figure out is how do I either fix that fan or make it so even if the fans not properly running my GPU clock isn't stuck.

Sometimes the fan starts at max speed and my clock goes back to normal speed. But majority of the time it's having a hard time spinning itself.

I have a gtx 860m

[Arya]

That sounds like GPU throttling. Take it to be repaired.

[ToTeM]

Do I have to take it to official HP Support or any repair shop?

[Arya]

Originally posted by Carazy:

Do I have to take it to official HP Support or any repair shop?

Any repair shop. Although honestly, you're probably better just buying a new laptop. An 860m is going to struggle with literally any game, even if it was running at 100% fitness.

[ToTeM]

I will gladly accept donations otherwise, I am stuck with this one and it does the job for me.

[_I_]

its an older notebook
it may be thermal throttling

blow it out with an aircompressor

[Malygos]

How proficient are you in fixing laptops? They arent particularly hard but changing the fan can be trickier have you opened up the laptop? If its rattling its loose obviously you can try securing everything back down and at the same time figure out how to remove the fans from the heatsink

[Skoots]

currently having the same issue on my old laptop that my girlfriend now uses.

GPU stuck at 135mhz core clock and memory sitting 405mhz. I used to have this laptop for years since 2014 and the 860m always had thermal issues during summer when the ambient room temp was high due to lenovo's poor shared heatsink design of the machine.

This however I can't attributed to heat since thermals are well under 60 degrees atm and yet the laptop that would easily pull 100+ fps in WoW is struggling to do 30fps with a core clock that wont budge, Its got lots of thermal room to boost to its full 1029 its designed to do.

Only think i suspect it may be is driver related. When World of Warcraft got its 8.0.1 patch this week, it added Direct X12 and refused to let me play until I updated to the latest nvidia driver.

I truly hope its the issue and will be fixed soon as at the moment rolling back wont allow her to play WoW and yet general performance is suffering so much in all games that I think it may be worth doing so.

This is the only "recent" post on the matter I can find. The issue started in the last 48 hours where just a few days ago the game was running perfectly fine. I'm going to try DDU and clean install the latest driver. WIll post an update after.

I also checked the fan on the laptop just o be sure its spinning. Seems fine. Rattling I hear is nothing out of the oridanary. 4 hard years of using this thing and a couple major drops is bound to have hurt it a lot. Infact its pretty beat up missing parts of the hinge!

So glad I moved on to a newer machine last year.. This old Y50 is nothing but good memories of soo soo many problems from wifi to thermals to keys popping off and even general poor build..

UPDATE: Clean install of latest seemed to fix it. back to 85+ in WoW. If your issuse is truly hardware related, you'll need to open it up. However, if you recently updated your 860m through GeForce Experience, then go to nvidia's website and manually download the latest driver. Upon installation, choose custom, and check off "clean install". When done, restart your laptop. Issue for me seems to be fixed without needing to use DDU to wipe the supposedly corrupt driver.

[ToTeM]

Originally posted by Skoots:

currently having the same issue on my old laptop that my girlfriend now uses.

GPU stuck at 135mhz core clock and memory sitting 405mhz. I used to have this laptop for years since 2014 and the 860m always had thermal issues during summer when the ambient room temp was high due to lenovo's poor shared heatsink design of the machine.

This however I can't attributed to heat since thermals are well under 60 degrees atm and yet the laptop that would easily pull 100+ fps in WoW is struggling to do 30fps with a core clock that wont budge, Its got lots of thermal room to boost to its full 1029 its designed to do.

Only think i suspect it may be is driver related. When World of Warcraft got its 8.0.1 patch this week, it added Direct X12 and refused to let me play until I updated to the latest nvidia driver.

I truly hope its the issue and will be fixed soon as at the moment rolling back wont allow her to play WoW and yet general performance is suffering so much in all games that I think it may be worth doing so.

This is the only "recent" post on the matter I can find. The issue started in the last 48 hours where just a few days ago the game was running perfectly fine. I'm going to try DDU and clean install the latest driver. WIll post an update after.

I also checked the fan on the laptop just o be sure its spinning. Seems fine. Rattling I hear is nothing out of the oridanary. 4 hard years of using this thing and a couple major drops is bound to have hurt it a lot. Infact its pretty beat up missing parts of the hinge!

So glad I moved on to a newer machine last year.. This old Y50 is nothing but good memories of soo soo many problems from wifi to thermals to keys popping off and even general poor build..

UPDATE: Clean install of latest seemed to fix it. back to 85+ in WoW. If your issuse is truly hardware related, you'll need to open it up. However, if you recently updated your 860m through GeForce Experience, then go to nvidia's website and manually download the latest driver. Upon installation, choose custom, and check off "clean install". When done, restart your laptop. Issue for me seems to be fixed without needing to use DDU to wipe the supposedly corrupt driver.

My issue was with the fan. I opened it and well surprise surprise it wouldn't really spin. The fan starts to spin but due to something either blocking it internally or its motor has something wrong, it would stop. I tried to fix it myself but accidentally took a chunk off of the fan. Now it seems to be spinning but still with problems. I am going to order a new fan soon.

[ToTeM]

GPU core clock stuck at 135 MHz

My GTX 860m has its core clock stuck. Even when I am playing.

I have tried to reinstall with DDU in the secure boot. IN GPUZ it has "perf cap reason " "Pwr" I don't know if that is the reason.

[Kaihekoa]

Go to Nvidia control panel settings and change power management mode to adaptive or maximum performance.

[ToTeM]

No difference....

[Kaihekoa]

Are you using Afterburner or Task Manager to monitor gpu utilization while in game? And try using the drivers from the laptop manufacturer if the0 latest Nvidia ones aren't working

[ToTeM]

I am using MSI afterburner. How do I get those Drivers?

[Supafly]

Originally posted by Carazy:

I am using MSI afterburner. How do I get those Drivers?

Put laptop make and model follow by drivers in to a internet search. You should find a link that takes you to the manufacturers website and its driver page for that laptop.

LaptopMake LaptopModel Drivers

So the above with made up info for example only would be
Dell x46734 Drivers