Laptop goes to sleep while gaming with lid closed. :: Hardware and Operating Systems

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bigbenisdaman Feb 6, 2018 @ 8:47pm

Laptop goes to sleep while gaming with lid closed.

Got an Asus Rog laptop, had it about a year and guess i never really played on 2nd monitor w/o the lid also open as dual screens. Been no problem.

Well today i shut the lid and was playing off the tv via hdmi and after about 5 min the thing went to sleep! All power settings set to never sleep (bat or plugin).

Tried again, same thing. Leave the lid open and its fine (but glared from the side of the tv...)

Searched online and its not an uncommon problem, but no threads actually have a fix listed.

Anybody else experianced/fixed this before with laptops? Seems like a weird glitch but no idea wtf is up with it.

To be clear, all power options are set to never sleep/do nothing. I also reset high performance and readjusted (since win 10 updates sometimes will revert back but not actually change visually the power options).

From what i can tell its asus laptops dating bk to posts i found from 2013...

Edit:

Originally posted by bigbenisdaman:
Think i found a semi-workaround. So it goes to sleep, instead of opening the lid to wake it i just pushed some keys on my lil mini bluetooth kb/tp to wake it. It didnt sleep again, yet anyway.

Ob i'm going to have to restart and test a few other things, but this looks promising at least.

Last edited by bigbenisdaman; Feb 8, 2018 @ 4:39am

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Showing 16-30 of 32 comments

bigbenisdaman Feb 8, 2018 @ 4:38am

Originally posted by Bad_Motha:
Does the external Display enter sleep mode when a game is running?

No, it just displays cannot detect hdmi input.

#16

Bad 💀 Motha Feb 8, 2018 @ 4:43am

What about with Winkey+P and select Duplicate and leave the lid opened normally, does this issue still occur? If so then it's the GPU and/or Driver that's the problem here.

#17

bigbenisdaman Feb 8, 2018 @ 4:49am

Originally posted by Bad_Motha:
What about with Winkey+P and select Duplicate and leave the lid opened normally, does this issue still occur? If so then it's the GPU and/or Driver that's the problem here.

As said, if the laptop screen is open in extended (cant dup since 1080p an playing at 4k) it doesnt happen. Also doesnt happen even if left idle/watching something. Its fairly specific.

#18

Bad 💀 Motha Feb 8, 2018 @ 4:56am

Do a simple test with the 1080p being duplicated, even a 4K Display can do 1080p still.
If no issues, then running the content off the Laptop at full 4K is probably the issue here.
Since most laptops simply can't handle that.

Another thing is that even with Power Options set to High Performance, there still might be time related settings for things like Screen Dim and Screen Power Off. To which the HDMI might just be piggy-backing off of all of that and if the Laptop screen is left idle and triggers a sleep timer for that, it might be also causing the HDMI to use this timer as well.

Last edited by Bad 💀 Motha; Feb 8, 2018 @ 4:58am

#19

bigbenisdaman Feb 8, 2018 @ 5:01am

Originally posted by Bad_Motha:
Do a simple test with the 1080p being duplicated, even a 4K Display can do 1080p still.
If no issues, then running the content off the Laptop at full 4K is probably the issue here.
Since most laptops simply can't handle that.

If it couldnt handle it i wouldnt be able to play fine with lappy screen up thou...and also the workaround that at least worked the rest of last night wouldnt've.

#20

Brace_McG Apr 5, 2018 @ 1:38am

I have an ASUS Rog laptop as well and it's doing the same thing to me. There is no issue when the laptop lid is open, but as soon as I close it and open a game to start playing, it crashes. It seems to only do it when I'm running OBS though. @bigbenisdaman did you get anything to work on this regard?

#21

bigbenisdaman Apr 5, 2018 @ 4:02am

Originally posted by Brace McG:
I have an ASUS Rog laptop as well and it's doing the same thing to me. There is no issue when the laptop lid is open, but as soon as I close it and open a game to start playing, it crashes. It seems to only do it when I'm running OBS though. @bigbenisdaman did you get anything to work on this regard?

Waking it up with a bluetooth keyboard fixes it till reboot. I emailed asus and they mentioned something about how it was doing it to keep from overheating and it wasnt designed to be used with the lid down....but mine never overheats and the asus rep obviously didnt read the ticket well.
O well, i also still cant turn on SMART or it wont boot lol.

#22

aaaadrian_li Dec 27, 2018 @ 1:46pm

I have a GL502VS and it does the same thing since the start for every game. I have owned it for over 2 years. I tried everything but nothing works. I always use my laptop with lid closed and it never goes into sleep if I'm not gaming. My latest solution is to keep the lid half open and set display to only use the external monitor.

While this resolved the sleeping problem I still have the notorious battery draining problem. I guess I'll stay away from ASUS for my next laptop.

#23

bigbenisdaman Dec 27, 2018 @ 2:32pm

Originally posted by lianke123321:
I have a GL502VS and it does the same thing since the start for every game. I have owned it for over 2 years. I tried everything but nothing works. I always use my laptop with lid closed and it never goes into sleep if I'm not gaming. My latest solution is to keep the lid half open and set display to only use the external monitor.

While this resolved the sleeping problem I still have the notorious battery draining problem. I guess I'll stay away from ASUS for my next laptop.

I repasted mine and put thermal pads on all the mosfits/vrms/etc/whatever all that was that had paste just dumped on them on mine. It looked like they just took a large tub of paste and dumped it on it all. Not had the problem since. Just baffled me as temps looked good the whole time on gpu and cpu.

All I can assume is by leaving the lid open it allows heat to escape through the kb area enough to not sleep. It would still do it with the lid up, but take a few hours of playing 4k before it did.

I've not noticed any battery draw, it goes down to 90% or so, and never drops lower.

#24

kreapz May 10, 2019 @ 2:45am

Originally posted by bigbenisdaman:
Originally posted by lianke123321:
I have a GL502VS and it does the same thing since the start for every game. I have owned it for over 2 years. I tried everything but nothing works. I always use my laptop with lid closed and it never goes into sleep if I'm not gaming. My latest solution is to keep the lid half open and set display to only use the external monitor.

While this resolved the sleeping problem I still have the notorious battery draining problem. I guess I'll stay away from ASUS for my next laptop.

I repasted mine and put thermal pads on all the mosfits/vrms/etc/whatever all that was that had paste just dumped on them on mine. It looked like they just took a large tub of paste and dumped it on it all. Not had the problem since. Just baffled me as temps looked good the whole time on gpu and cpu.

All I can assume is by leaving the lid open it allows heat to escape through the kb area enough to not sleep. It would still do it with the lid up, but take a few hours of playing 4k before it did.

I've not noticed any battery draw, it goes down to 90% or so, and never drops lower.

Man i'm on my third ROG laptop and ALL of them have had this exact issue.. i know exactly what you mean.. its not a power option thing its just chooses random time in game to just sleep. Ive resorted to the lid partially open option but closed would be best.. with low intensive games no problems hours of gameplay uninterrupted. but games like CS:GO and APEX and other games where going to sleep mid game just isn't an option.. time to take a nap.. you mentioned re-pasting all the heat sinks? i'm currently on a GL504GS and if you have any info on your re-pasting please link. (i gave up searching this issue years ago, i'm glad someone finally found the issue)

#25

bigbenisdaman May 10, 2019 @ 5:25am

Originally posted by kreapz:
Originally posted by bigbenisdaman:

I repasted mine and put thermal pads on all the mosfits/vrms/etc/whatever all that was that had paste just dumped on them on mine. It looked like they just took a large tub of paste and dumped it on it all. Not had the problem since. Just baffled me as temps looked good the whole time on gpu and cpu.

All I can assume is by leaving the lid open it allows heat to escape through the kb area enough to not sleep. It would still do it with the lid up, but take a few hours of playing 4k before it did.

I've not noticed any battery draw, it goes down to 90% or so, and never drops lower.

Man i'm on my third ROG laptop and ALL of them have had this exact issue.. i know exactly what you mean.. its not a power option thing its just chooses random time in game to just sleep. Ive resorted to the lid partially open option but closed would be best.. with low intensive games no problems hours of gameplay uninterrupted. but games like CS:GO and APEX and other games where going to sleep mid game just isn't an option.. time to take a nap.. you mentioned re-pasting all the heat sinks? i'm currently on a GL504GS and if you have any info on your re-pasting please link. (i gave up searching this issue years ago, i'm glad someone finally found the issue)

Buy some 1mm thermal pads, and some thermal paste, i used Artic mx4. Take the bottom off your laptop, then the screws holding the copper heatsink.

I took a picture of mine when i done it to ensure everything is covered back.

Cut thermal pads in strips to cover everything that Asus gummed paste on (except the cpu and gpu). Then put thermal paste on cpu/gpu and put copper back on, attach fans back and close it up.

Mine still shows thermal throttleing in intel xtu, but temps reported isnt high enough for cpu throttling, so i’m assuming its something with the vrms not getting air, but it hasnt went to sleep again and been running fine otherwise.

#26

kreapz May 10, 2019 @ 8:54pm

Originally posted by bigbenisdaman:
Originally posted by kreapz:

Man i'm on my third ROG laptop and ALL of them have had this exact issue.. i know exactly what you mean.. its not a power option thing its just chooses random time in game to just sleep. Ive resorted to the lid partially open option but closed would be best.. with low intensive games no problems hours of gameplay uninterrupted. but games like CS:GO and APEX and other games where going to sleep mid game just isn't an option.. time to take a nap.. you mentioned re-pasting all the heat sinks? i'm currently on a GL504GS and if you have any info on your re-pasting please link. (i gave up searching this issue years ago, i'm glad someone finally found the issue)

Buy some 1mm thermal pads, and some thermal paste, i used Artic mx4. Take the bottom off your laptop, then the screws holding the copper heatsink.

I took a picture of mine when i done it to ensure everything is covered back.

Cut thermal pads in strips to cover everything that Asus gummed paste on (except the cpu and gpu). Then put thermal paste on cpu/gpu and put copper back on, attach fans back and close it up.

Mine still shows thermal throttleing in intel xtu, but temps reported isnt high enough for cpu throttling, so i’m assuming its something with the vrms not getting air, but it hasnt went to sleep again and been running fine otherwise.

Legend thanks man ill get onto this asap, also did you remove the factory paste?

#27

bigbenisdaman May 11, 2019 @ 4:24am

Originally posted by kreapz:
Originally posted by bigbenisdaman:

Buy some 1mm thermal pads, and some thermal paste, i used Artic mx4. Take the bottom off your laptop, then the screws holding the copper heatsink.

I took a picture of mine when i done it to ensure everything is covered back.

Cut thermal pads in strips to cover everything that Asus gummed paste on (except the cpu and gpu). Then put thermal paste on cpu/gpu and put copper back on, attach fans back and close it up.

Mine still shows thermal throttleing in intel xtu, but temps reported isnt high enough for cpu throttling, so i’m assuming its something with the vrms not getting air, but it hasnt went to sleep again and been running fine otherwise.

Legend thanks man ill get onto this asap, also did you remove the factory paste?

Yea you need to. Use alchohol, qtips, and paper towel/underwear/whatever you have handy to clean it off.

If it was like mine, its gonna take some time to get it all off. If you use paper towels, just take some compressed air when you’re done to get the lint out.

#28