Memory leak?

[staples15]

Sorry for long post.

Ok, so this issue has been happening for about 2 months now give or take. I'll turn my laptop on and it will be fine for anywhere between 15 minutes or 2 hours, then it starts to slow done and my games performance nose dives. When this happens, I'll check my task manager or a program called ram rush and my memory usage will be anywhere from 70 to 95 percent full. I've used multiple programs to check my ram usage and with all of them, the most any program at one time I've seen using ram is like 500 megabytes.

I've added everything multiple times, on multiple occasions, and the most my total ram usage according to let's say the task manager, is like 3 gbs. I'm at a loss here. At this point, I get about a half hour of time before I have to restart the laptop. If I leave it sit for more than 2 hours without use, usually it is completely locked up and I have to hard shut down.

I'm almost certain what I have is a memory leak, but have no clue how to check. I don't have the killer networking thing which causes it for people. I also feel like if I purchase more ram, then whatever is causing this will just eat that up too. Also, when my memory usage is at 80 or 90 percent, then usually my non paged pool has like 4 or 5 gigs in it. These are my specs, gtx 1050 4gb. 8 gb of ram and an i7 7700HQ. I think my ram is ddr4.

[Dr.Shadowds 🐉]

1. Please list the Brand and model of the laptop, so we know the exact product we're looking at, to help make things easier.

2. What games are you having this issue in, or does this happen with all games, as well not being in a game?

3. What do you have running in the background when this issue occur?

4. Did you download / install something when this issue occur?

5. To get the best answer, while in game without having to alt tab, or anything, is using MSI afterburner with rivatuner. Set it up to display CPU, GPU, RAM, Pagefile usage, add CPU, and GPU for temp viewing. This way you know what's mostly going on when it happen without having to do anything as it will be display in front of you already. We will need to know about the usage, and temps, you can use Steam screen shot, then upload it to steam, then post it here as the overlay with MSI afterburner will show with the screenshot.

6. I want you to open Windows settings from start menu, view your apps you have install, take a picture of all the apps, and upload it to Imgur.com

[x_wing]

When you leave the laptop alone and it gets locked up, do you see high hdd usage? If so, some process or service may be eating all your ram. Try to start in safe mode and check if the problem goes away.

[tacoshy]

Wolfie님이 먼저 게시:

raritycannon님이 먼저 게시:

sounds like a bad ram stick i had that happen to me and i replaced the ram stick that was bad and it worked great after that

My thoughts exactly. Although it would have to be a quad-channel setup for that to happen - OP would've had to lose 2GB and I'm not sure a laptop would use a 4X2 config.

Unless ofcourse a DIM can keep operating having lost part of it's memory.

Which is impossible as laptops only have 2 slots.
They have no heatspreader they only have a sticker on the modules.

[staples15]

Dr.Shadowds 🐉님이 먼저 게시:

1. Please list the Brand and model of the laptop, so we know the exact product we're looking at, to help make things easier.

2. What games are you having this issue in, or does this happen with all games, as well not being in a game?

3. What do you have running in the background when this issue occur?

4. Did you download / install something when this issue occur?

5. To get the best answer, while in game without having to alt tab, or anything, is using MSI afterburner with rivatuner. Set it up to display CPU, GPU, RAM, Pagefile usage, add CPU, and GPU for temp viewing. This way you know what's mostly going on when it happen without having to do anything as it will be display in front of you already. We will need to know about the usage, and temps, you can use Steam screen shot, then upload it to steam, then post it here as the overlay with MSI afterburner will show with the screenshot.

6. I want you to open Windows settings from start menu, view your apps you have install, take a picture of all the apps, and upload it to Imgur.com

Ok, I will try to get the screen shots soon. But for the first few questions: it doesn't happen to any specific game. My ram starts filling up almost immediately upon turning my laptop on and then if it strand does nothing for a while it simply stops working. Like if it goes to sleep, moving the mouse doesn't wake it up cause I'm assuming it doesn't have enough memory to even do that.

My background applications really would be the norm, except for avg or malwarbytes. Plus maybe steam or origin. The only install I can think of around then would be windows 10 creators update like a week or so before, and then I also had to install Microsoft's teredo? Tunneling service .

My laptop is the hp omen 15? Not 100 percent sure. It came with everything mentioned in the original post. 1 stick of 8 gb ddr4 ram.

Wolfie님이 먼저 게시:

raritycannon님이 먼저 게시:

sounds like a bad ram stick i had that happen to me and i replaced the ram stick that was bad and it worked great after that

My thoughts exactly. Although it would have to be a quad-channel setup for that to happen - OP would've had to lose 2GB and I'm not sure a laptop would use a 4X2 config.

Unless ofcourse a DIM can keep operating having lost part of it's memory.

If it is bad ram, how do I find out. I'm not going to buy more unless I know for sure.

[staples15]

TheDot님이 먼저 게시:

Sounds liek a strange problem. A memory leak will only occure within a programs runtime. Once the program has exited, even if it's coded by monkeys, the OS will automatically free all memory within the program's scope. If this is a bad program, then it's most likely a service that's constantly running.

Anything in Task Manager (make sure you select all users)?

Things like the svchost thing seem to have a lot running and I'm wondering if that's what is causing the memory leak?

[staples15]

If something is running and using I think 300,000 kilobytes (I could be wrong with the name) is that a lot?

[Arya]

staples15님이 먼저 게시:

Things like the svchost thing seem to have a lot running and I'm wondering if that's what is causing the memory leak?

Reading back through the thread, and looking at my own memory usage at desktop, I'm not entirely convinced there's a leak at all.

I'm actually using more RAM than you are at desktop.

[staples15]

Wolfie님이 먼저 게시:

staples15님이 먼저 게시:

Things like the svchost thing seem to have a lot running and I'm wondering if that's what is causing the memory leak?

Reading back through the thread, and looking at my own memory usage at desktop, I'm not entirely convinced there's a leak at all.

I'm actually using more RAM than you are at desktop.

I honestly have no idea at this point. I'm not sure what to do though. It seemed like it was better about a week ago, now it seems my ram starts being used up right away and 5 minutes after during it on I'm down to 4 or 5 gigs to use and then it just goes down from there.

[CursedPanther]

Can you at least provide screenshots of your Windows Task Manager right now so we can get a basic idea of the actual situation? All these verbal discussions aren't really getting anything solid done.

[staples15]

Ok so I will have to get the screenshots tomorrow. My laptop froze and I don't have time to wait for the memory to drain again because it's getting late and I have work in the morning. Thanks for all of the help so far. One question, so assume it's a memory leak, but it's not a program causing it and a driver instead, what are the more common drivers and what is the best way to update them. I've gone through my program list numerous times when my memory usage is high and I never have more than 5 or 6 programs using no more than 300 megabytes each. Which might be 2 gigabytes total, but not the 7 which I'm being told are in use. As i posted above, when my memory usage is high, my non paged pool usually has anywhere from 3 to 5 gigabytes in it.

[[☥] - CJ -]

Does your laptop use a Killer NIC by any chance?

[Dr.Shadowds 🐉]

staples15님이 먼저 게시:

Dr.Shadowds 🐉님이 먼저 게시:

1. Please list the Brand and model of the laptop, so we know the exact product we're looking at, to help make things easier.

2. What games are you having this issue in, or does this happen with all games, as well not being in a game?

3. What do you have running in the background when this issue occur?

4. Did you download / install something when this issue occur?

5. To get the best answer, while in game without having to alt tab, or anything, is using MSI afterburner with rivatuner. Set it up to display CPU, GPU, RAM, Pagefile usage, add CPU, and GPU for temp viewing. This way you know what's mostly going on when it happen without having to do anything as it will be display in front of you already. We will need to know about the usage, and temps, you can use Steam screen shot, then upload it to steam, then post it here as the overlay with MSI afterburner will show with the screenshot.

6. I want you to open Windows settings from start menu, view your apps you have install, take a picture of all the apps, and upload it to Imgur.com

Ok, I will try to get the screen shots soon. But for the first few questions: it doesn't happen to any specific game. My ram starts filling up almost immediately upon turning my laptop on and then if it strand does nothing for a while it simply stops working. Like if it goes to sleep, moving the mouse doesn't wake it up cause I'm assuming it doesn't have enough memory to even do that.

My background applications really would be the norm, except for avg or malwarbytes. Plus maybe steam or origin. The only install I can think of around then would be windows 10 creators update like a week or so before, and then I also had to install Microsoft's teredo? Tunneling service .

My laptop is the hp omen 15? Not 100 percent sure. It came with everything mentioned in the original post. 1 stick of 8 gb ddr4 ram.

That's not normal at all if your system locks up on you when you start your laptop, so I'm curious what's going on.

Did you by chance do a Windows upgrade build to 1709 recently?

staples15님이 먼저 게시:

Ok so I will have to get the screenshots tomorrow. My laptop froze and I don't have time to wait for the memory to drain again because it's getting late and I have work in the morning. Thanks for all of the help so far. One question, so assume it's a memory leak, but it's not a program causing it and a driver instead, what are the more common drivers and what is the best way to update them. I've gone through my program list numerous times when my memory usage is high and I never have more than 5 or 6 programs using no more than 300 megabytes each. Which might be 2 gigabytes total, but not the 7 which I'm being told are in use. As i posted above, when my memory usage is high, my non paged pool usually has anywhere from 3 to 5 gigabytes in it.

All I can think of this point is whatever going on in the background seem to choke the system for no reason, and just hit the root problem without having to look any further, is doing a clean windows install, by wiping the whole drive.

[76561198399520696]

Well, it might be thermal bottlenecking. Or maybe you have some unexpected virus.

I suggest you to do a clean Windows installation.

[tacoshy]

InvetorXD님이 먼저 게시:

Well, it might be thermal bottlenecking. Or maybe you have some unexpected virus.

I suggest you to do a clean Windows installation.

Was a thermal bottlenecking? You mean thermal throtteling? Thats what I suggested befor and the reason why he should monitor temps but he hasnt so far.

[76561198399520696]

tacoshy님이 먼저 게시:

InvetorXD님이 먼저 게시:

Well, it might be thermal bottlenecking. Or maybe you have some unexpected virus.

I suggest you to do a clean Windows installation.

Was a thermal bottlenecking? You mean thermal throtteling? Thats what I suggested befor and the reason why he should monitor temps but he hasnt so far.

Yes, so I reminded him. My cpu throttled but I didn't knew until I checked.