corrupted os on acer aspire laptop

[RyanM]

hi there im trying to fix my laptop. I start it up and see the acer logo and then a black screen then it goes back to the acer screen. I can enter bios setting and have tried resetting it but it just fails.

the acer screen then black screen happens repeatedly till i turn the laptop off

[Cathulhu]

If it's Windows 10, it should enter Safe Mode after four unsuccessful tries to boot.
If it's broken beyond repair, get a Windows image onto an USB drive and boot from that for a repair install.

[RyanM]

what do you mean by windows image?

[Cathulhu]

Image aka ISO.
https://en.wikipedia.org/wiki/ISO_image

[RyanM]

ah okay so if i put that onto a usb drive and plug it into the laptop it should work?

is there any alternatives to a usb drive

[King_BR0K]

XdiVolTzZ :) eredeti hozzászólása:

is there any alternatives to a usb drive

DVD

[RyanM]

can you use any disc or do i have to get one with nothing on it

sorry for being so nieve about this situation

[Cathulhu]

Of course it needs to be an empty DVD R or rewritable DVD RW disc.

[RyanM]

okay im just going to get another usb drive tommorow... I have a few but they're only 5gb and i need 8gb. Thanks for the help

[Omega]

XdiVolTzZ :) eredeti hozzászólása:

okay im just going to get another usb drive tommorow... I have a few but they're only 5gb and i need 8gb. Thanks for the help

A 5gb stick is enough.

[RyanM]

ivge put an iso image onto a usb stick and plugged it into my laptop, what next?

[Omega]

You don't simply put the .ISO on the flash drive.

Use the Media Creation Tool to mount the installation files for Windows on the flash drive.

[RyanM]

ive used the media creation tool... I am on my laptop with it installed on my usb and when i go on system image back up it says there is no system image on this computer?

nm it just said there was a problem running windows media creation after i thought it was installed, do you know how to fix that?

[Talby]

If you already have the win10 ISO file, use Rufus[rufus.akeo.ie] tool to put it on a USB, best way IMHO. Good guide to that here[tinkertry.com] which shows 2 ways to burn it, for older laptops and PCs use NTFS filesystem on MBR partition (which is probably what you need). If it's newer, you have to use fat32 filesystem on GPT partition. Once that's done, make sure you boot off the USB from your laptop and it should go through the setup.

[RyanM]

i have a 3 month old pc, so should i use fat32?

[Talby]

In that case try FAT32 on GPT, that should work on newer ones. If not, it's only a few minutes to create a new one. I actually have 2 USBs on hand with one of each just in case!