Dell - S2417DG Doesn't Save Screen Settings

[Jinn-Gon Qui]

All of a sudden when I turn my monitor back on it starts cycling colors on the screen from red, green, blue, and white until the Dell logo shows up, but the settings somehow have been resetted, and the screen at this moment blinds me.

My settings were 60% Brightness, 45% Gamma, Overclock Enabled to 165FPS, and Preset Modes for Color was RTS or RPG Game.

[ugafan]

Diposting pertama kali oleh KING_THATCHA':

the screen at this moment blinds me.

wear sunglasses?

what happens when you try to factory reset the settings?

[Jinn-Gon Qui]

Diposting pertama kali oleh ugafan:

Diposting pertama kali oleh KING_THATCHA':

the screen at this moment blinds me.

wear sunglasses?

what happens when you try to factory reset the settings?

Nothing happens. I tried disconnecting the Displayport from the monitor and connect it back again and doesn't seem to do anything.

[Bad 💀 Motha]

Then try a different port; if it has DP on the Display; then it has others yes?

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

Then try a different port; if it has DP on the Display; then it has others yes?

HDMI as well (but I don't want to HDMI when I have Displayport, and hopefully this won't force me to buy a new one).

[Jamebonds1]

It is probably bad monitor. Need new monitor?

[Jinn-Gon Qui]

Diposting pertama kali oleh Jamebonds1:

It is probably bad monitor. Need new monitor?

I've had it for almost a year. Yeah, it's a pretty bad monitor considering these things that I'm talking about (and this didn't even came with a screen protector) but 165Hz and G-Sync isn't bad.

[Bad 💀 Motha]

Dell has a good solid Warranty for their product lines; please contact their customer support; either via Online Chat (yes you can use that as a "Guest") or by calling their tech support line.

Sounds like u just happened to get a "dud" sorry to hear that.
Pretty much every Dell Monitor I've laid hands on has outlasted so called good ones from say Samsung or most others.

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

Dell has a good solid Warranty for their product lines; please contact their customer support; either via Online Chat (yes you can use that as a "Guest") or by calling their tech support line.

Sounds like u just happened to get a "dud" sorry to hear that.
Pretty much every Dell Monitor I've laid hands on has outlasted so called good ones from say Samsung or most others.

A "dud"?

Okay, I'll try contacting them. I even looked at the monitor's specifications for any drivers or something like that but it wasn't available for this specific monitor.

[Bad 💀 Motha]

Displays do not have Drivers really.
They are free to piggy-back off a Generic Display Driver built-into the OS itself.

They may have "RGB correction profiles" for the OS that you can inject in order to help make the OS present to the Display, a more accurate RGB palette based around that actual Display Model; that's about it.

As a test, please try using the HDMI instead; yes the HDMI will not allow for the 144 or 165 Hz; but again I would see if that somehow works. It could just be a bad DP port on the Monitor and could be fixed if that alone is your issue here. If the HDMI has same issues, try another Monitor or TV on the PC to rule out any GPU related issues.

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

Displays do not have Drivers really.
They are free to piggy-back off a Generic Display Driver built-into the OS itself.

They may have "RGB correction profiles" for the OS that you can inject in order to help make the OS present to the Display, a more accurate RGB palette based around that actual Display Model; that's about it.

As a test, please try using the HDMI instead; yes the HDMI will not allow for the 144 or 165 Hz; but again I would see if that somehow works. It could just be a bad DP port on the Monitor and could be fixed if that alone is your issue here. If the HDMI has same issues, try another Monitor or TV on the PC to rule out any GPU related issues.

I'll try using an HDMI as well. But if the problem persists, whether it's an OS-based problem, maybe reinstalling the OS would fix it (which I don't have a problem doing so; I have enough trouble as it is)?

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

Displays do not have Drivers really.
They are free to piggy-back off a Generic Display Driver built-into the OS itself.

They may have "RGB correction profiles" for the OS that you can inject in order to help make the OS present to the Display, a more accurate RGB palette based around that actual Display Model; that's about it.

As a test, please try using the HDMI instead; yes the HDMI will not allow for the 144 or 165 Hz; but again I would see if that somehow works. It could just be a bad DP port on the Monitor and could be fixed if that alone is your issue here. If the HDMI has same issues, try another Monitor or TV on the PC to rule out any GPU related issues.

Here's what I've done:

- I tried using an HDMI cable (same results, and obviously limited to 60Hz)

- Reconnected all the monitor cables back - nothing changed

- Reconnected the GPU back - nothing changed

- Contacted Dell Support both via live chat and on phone and they didn't exactly helped me

- Live chat gave me a provided number to contact Dell via phone call

- I contacted Dell on the phone and the person who assisted me told me that the monitor's settings comes in by default, as well as the rest of their merchandise, so he told me to look into the user guide.

- I looked into the user guide and it states that "If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear." but nothing happens and the monitor just resets to default and still continues with the RGB

[Bad 💀 Motha]

You must use DisplayPort, always...
Its why its on the Display to begin with.

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

You must use DisplayPort, always...
Its why its on the Display to begin with.

But you said to try HDMI.

[Bad 💀 Motha]

Well HDMI would work; but only for 60Hz

Reset the Display OSD Menu to Factory Defaults; power it off and back on and use DP

Certain Refresh Rate might not be available within OS until u do that and then configure the Display via its OSD Menu system

[Jinn-Gon Qui]

Diposting pertama kali oleh Bad_Motha:

Well HDMI would work; but only for 60Hz

Anyway, the thing with the RGB thing still presists with/out the HDMI cable. So I'm assuming the monitor is at fault, because apparently saving my configurations all of a sudden doesn't want to work anymore.