Extremely slow performance on new Aurora R7

[Tyrieus]

I just bought a new gaming and editing rig, and it struggles to edit UHD footage with even the simplest effects added on. I tried to play Divinity original sin 2 on it today, and it auto detected the lowest settings. I should have tons of power in this rig. I donloaded the G-force experence program and ran the updates, but nothing was fixed. don't know what to do, send help!

here are my specs

1TB 7200RPM SATA 6Gb/s (Storage)
512GB M.2 PCIe Solid State Drive
32GB Dual Channel DDR4 at 2667MHz (2X16GB)
NVIDIA(R) GeForce(R) GTX 1080 Ti with 11GB GDDR5X
850W EPA Bronze PSU Liquid Cooled Chassis
Intel(R) Core(TM) i7K 8700K (6-Core/12-Thread, 12MB Cache, up to 4.7GHz with Intel(R) Turbo Boost Technology)

[Andrius227]

You sure you have your monitor plugged into the graphics card and not the motherboard? It's a common mistake.

[Peabrain]

Originalmente postado por Andrius227:

You sure you have your monitor plugged into the graphics card and not the motherboard? It's a common mistake.

This^^ Silly mistake but its shocking how common it is.

[blunus]

Why did you plugged into your motherboard? This will make slower than graphic card.

[Tyrieus]

I did not build it myself. It came from the factory. I plugged it into the DisplayPort, it was the only video output that I can find.

[Rumpelcrutchskin]

Originalmente postado por Tyrieus:

I did not build it myself. It came from the factory. I plugged it into the DisplayPort, it was the only video output that I can find.

Plug it into one of the DisplayPorts at the backplate of your GTX 1080 Ti graphics card, should have three DisplayPorts there.

[Tyrieus]

It only has one on the back of the computer. I haven't opened up the case yet, but only the one display port option is visible

[Peabrain]

Originalmente postado por Tyrieus:

It only has one on the back of the computer. I haven't opened up the case yet, but only the one display port option is visible

Googling Aurora R7 I can see more than 1 DP when looking at several different pictures of the rear of the case.

https://www.computershopper.com/var/ezwebin_site/storage/images/media/images/alienware-aurora-r7-rear/1367130-1-eng-US/alienware-aurora-r7-rear.jpg

Going from the image look for the 6 3.5mm jack ports for the sound. Directly below them are 4 ports 3x DP 1x HDMI. These are the GTX GPU ports, use these. Connecting to the DP by the USBs is the onboard GPU and thats why you performance sucks.

[Andrius227]

Oh yeah, the ports on the gpu are probably plugged up with little plastic things to keep the dust out... Some ppl dont realize that.

[Tyrieus]

ok, so the display port output, the one with the weirdly shaped edge, is NOT the correct input. I couldn't even find those other ports when I was reading the manual. so an HDMI connection will be the fastest one?

man, I even called dell to ask, because I couldn't find a single HDMI port on the computer, and they said it only had the one above the USB ports.

[Rumpelcrutchskin]

Originalmente postado por Tyrieus:

ok, so the display port output, the one with the weirdly shaped edge, is NOT the correct input. I couldn't even find those other ports when I was reading the manual. so an HDMI connection will be the fastest one?

man, I even called dell to ask, because I couldn't find a single HDMI port on the computer, and they said it only had the one above the USB ports.

Nope DisplayPorts are the fastest ones if you have monitor with DisplayPort socket, just stick it into one of the three DisplayPorts. HDMI is usually for cheaper monitors that dont have DisplayPort.
And like Andrius227 said they may have plastic dust caps on so that's why you dont notice them.

[Supafly]

Originalmente postado por Tyrieus:

ok, so the display port output, the one with the weirdly shaped edge, is NOT the correct input. I couldn't even find those other ports when I was reading the manual. so an HDMI connection will be the fastest one?

man, I even called dell to ask, because I couldn't find a single HDMI port on the computer, and they said it only had the one above the USB ports.

Does the rear of your system look like the one Peabrain linked?

If so use any of the 4 GTX GPU ports that he described. Both DP or HDMI will work fine. DP is better provided you monitor supports it.

[Tyrieus]

yes its the same computer, but I think those ports are covered like Andrius said. I'll have to take off whatever is over them. I actually went out and bought a 4k monitor with display port on it because I thought that was my only option.

why is that port even up there if its such a slow connection?

[Andrius227]

Originalmente postado por Tyrieus:

why is that port even up there if its such a slow connection?

All motherboards have display output for integrated graphics, for computers without dedicated gpus.

Thats why your pc performs so poorly, because you are not actually using your gpu, but integrated graphics.

[Tyrieus]

that makes sense. I feel really dumb, but in my defense, the manual didn't help a lot.

[Bad 💀 Motha]

Motherboard Video Outputs = Onboard GPU (in this case, Intel HD Graphics)
Expansion Slot based Video Outputs = your much more powerful dedicated NVIDIA Graphics

Yes the Display will be driven by which ever you plug into.
So with only a Single Display, games and apps will all only use that GPU as well, since that is the only display running on the system. It is possible to use the Intel Graphics for a Secondary display, but there is really no need to since an NVIDIA GPU of that sort is more than capable of 3-4 Displays