All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details

Swisso4 Apr 30, 2018 @ 8:53am

Logitech G502 scroll wheel broken pls help

Hi recently i dropped my mosue and it slammed on my mouse pad. Ithought all was good now my scroll wheel wont click in it just does not move. It is extreemly sensitive when i move the wheel it triggers the click in and it is very fustrating.And ideas?

Something went wrong while displaying this content. Refresh

Error Reference: Community_9745725_

Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)

< 1 2 3 >

Showing 1-15 of 36 comments

Duck Apr 30, 2018 @ 9:26am

Click the button under it. There should be 2 buttons, click the bigger one

Swisso4 Apr 30, 2018 @ 9:43am

Thanks for the reply but i already knew this it's just my scroll wheel. Wont click in i can still use in games it just i very sensitive and is a nightmare while scrolling through google.

Bad 💀 Motha Apr 30, 2018 @ 9:47am

Click the dam button; it has 2 modes (clicky scroll and free-motion scroll)
The button is just behind the actual scroll wheel.

Last edited by Bad 💀 Motha; Apr 30, 2018 @ 9:47am

Swisso4 Apr 30, 2018 @ 9:50am

Guys,Guys please dont get fustrated i know what u guys mean. there is free scroll and clicky scroll.But thats not my point the button wont click in it's like a brick it is not moving i can move to left and right but not push down.

Supafly Apr 30, 2018 @ 9:53am

You've clearer broken the inner switch or it's housing location. I doubt you could claim on warranty for damage so you need to purchase a new mouse, attempt to fix or find a workaround.

There are a few videos on youtube showing how to open it allowing you to get at the interior. You could try that and check the mousewheel section. Hopefully something became dislodged and needs reseating. Or you may have broken something that you can glue together. If it requires a replacement part you could try contacting Logitech for a replacement part.....if they sell them, that is.

If none of the options are available to you and you only miss the the middle mouse buttion function in apps and games. Use the software and map mouse3/middle to one of the other available buttons. Scrollwheel left/right Dpi Shift/up/down. I'd probably go for the Scrollwheel left or right myself.

Last edited by Supafly; Apr 30, 2018 @ 9:55am

Bad 💀 Motha Apr 30, 2018 @ 9:55am

Move what left and right? Seriously do you even understand what you bought and how it works?

https://www.tomsguide.com/us/logitech-g502-proteus-spectrum-guide,review-4196.html
The button just clicks; nothing more, its between the scroll wheel and the G9 button. Press it in to toggle the scroll mode. If it doesn't click, then you probably broke it.

Just take the mouse apart and fix it; they are very simple to take apart and fix yourself.

Last edited by Bad 💀 Motha; Apr 30, 2018 @ 9:56am

Supafly Apr 30, 2018 @ 9:58am

Originally posted by Bad_Motha:
Move what left and right? Seriously do you even understand what you bought and how it works?

https://www.tomsguide.com/us/logitech-g502-proteus-spectrum-guide,review-4196.html
The button just clicks; nothing more, its between the scroll wheel and the G9 button. Press it in to toggle the scroll mode. If it doesn't click, then you probably broke it.

Do you???
G502 mousewheel has scroll up/down and click down like most mice but it also has 2 extra buttons for left and right. Left and right can be used to scroll pages left/right like the scroll up/down function of the wheel. They can also be configured like any other button on the mouse.

EDIT: Oh and look on page to of your link it shows Scroll Left and Scroll right button bindings plus the little markings on the button for them too.

Last edited by Supafly; Apr 30, 2018 @ 9:59am

Swisso4 Apr 30, 2018 @ 9:58am

Suicide monkey is it safe to pull it apart?

Btw thanks for everybodys help

Last edited by rotNdude; Apr 30, 2018 @ 2:40pm

Supafly Apr 30, 2018 @ 10:01am

Originally posted by Swisso4:
Suicide monkey is it safe to pull it apart?

Yes I took mine apart a few months ago.....Spilt tea over it

Thankfully I got it open and dry before any permanent damage.

I used this video to see the best way to do it.

YouTube™ Video: Logitech G502 disassembly

Quick one take for https://www.reddit.com/r/G502MasterRace/comments/6blwt4/replacing_g502_cable Basic written instructions:...

Swisso4 Apr 30, 2018 @ 10:04am

Wow thanks alot ill be sure to have a close look.

Hey another thing i wanted to mention.Is that the left click and right click make a jigy sound like it's very loose is this normal?

Last edited by rotNdude; Apr 30, 2018 @ 2:40pm

#10

Supafly Apr 30, 2018 @ 10:40am

Originally posted by Swisso4:
Hey another thing i wanted to mention.Is that the left click and right click make a jigy sound like it's very loose is this normal?

Mines does it too, ever so slightly. I can even get it from right click though thats harder to hear and notice. As long as it works correctly when pressed it's nothing to worry about.

#11

Swisso4 Apr 30, 2018 @ 10:49am

Yeah Same as me left click is noticable and right click is not.

Hi me again uhh i moved my mouse around and heard a slight rattle sound from my mouse and i shaked it and it became louder is that bad?

Last edited by rotNdude; Apr 30, 2018 @ 2:40pm

#12

Supafly Apr 30, 2018 @ 11:31am

Originally posted by Swisso4:
Hi me again uhh i moved my mouse around and heard a slight rattle sound from my mouse and i shaked it and it became louder is that bad?

Yes something is clearly loose inside. Open it up and see what it is. Depending on what it is you may be able to fix it by re-attaching it using glue, tape or even bluetac or something. The only way you'll find out is by opening it to find out.

#13