Anyone having issues with ccleaner?

[SenMithrarin85]

Worked fine a few days ago. The only thing thats changed on my pc since then was the steam client update yesterday. Since then, ccleaner crashes each time I try to clean files.

this is the crash log:

Faulting Application Path: C:\Program Files\CCleaner\CCleaner64.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: CCleaner64.exe
Application Version: 5.42.140.6495
Application Timestamp: 5acfb027
Fault Module Name: StackHash_df1b
Fault Module Version: 10.0.17134.1
Fault Module Timestamp: 207580e2
Exception Code: c0000374
Exception Offset: PCH_49_FROM_ntdll+0x000000000009AAE4
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 2057
Additional Information 1: df1b
Additional Information 2: df1bd1a0a51255d5db0113aa1002817e
Additional Information 3: a7a2
Additional Information 4: a7a259b7863fa6a5ca572ee6e334332c

[SenMithrarin85]

Found the cause. It was kaspersky internet security. Never gave me problems like this before. As soon as kaspersky is uninstalled, the crashes stop. I've tried adding ccleaner to exclusions/trusted apps etc, but nothing.

[cSg|mc-Hotsauce]

You should submit a ticket... https://my.kaspersky.com/

Others have had issues the last month...

https://forum.kaspersky.com/index.php?/topic/393838-kis-2018-update-today-25042018-close-ccleaner-when-execute-comand-clean/

[SenMithrarin85]

luckily I had an image from before whatever update for kaspersky caused this. if ccleaner was installed BEFORE the KIS update, then it will still work. if however, you install ccleaner/reinstall it after kaspersky updates to its current state, then it will trigger the bug. KIS are notoriously slow to release patches too.

[Azza ☠]

The latest version is currently: 5.42.6499

Update it firstly, then check if it's still having issues.

KIS is no issue for me, it's only ever triggered a warning once about a certain 32-bit version of CCleaner and that was a positive warning due to a malicious employee (who's been fired) infecting it once it was getting the SSL certificate (not the company itself).

That was in: CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows users

https://www.ccleaner.com/news/blog/2017/9/18/security-notification-for-ccleaner-v5336162-and-ccleaner-cloud-v1073191-for-32-bit-windows-users

[SenMithrarin85]

Originally posted by Azza ☠:

The latest version is currently: 5.42.6499

Update it firstly, then check if it's still having issues.

KIS is no issue for me, it's only ever triggered a warning once about a certain 32-bit version of CCleaner and that was a positive warning due to a malicious employee (who's been fired) infecting it once it was getting the SSL certificate (not the company itself).

That was in: CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows users

https://www.ccleaner.com/news/blog/2017/9/18/security-notification-for-ccleaner-v5336162-and-ccleaner-cloud-v1073191-for-32-bit-windows-users

tried the latest version. as soon as I either update to a new version or reinstall the same one, the bug kicks in. Its definitely kaspersky related because if I uninstall kaspersky, the crashes stop.

[Azza ☠]

Originally posted by SenMithrarin85:

Originally posted by Azza ☠:

The latest version is currently: 5.42.6499

Update it firstly, then check if it's still having issues.

KIS is no issue for me, it's only ever triggered a warning once about a certain 32-bit version of CCleaner and that was a positive warning due to a malicious employee (who's been fired) infecting it once it was getting the SSL certificate (not the company itself).

That was in: CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows users

https://www.ccleaner.com/news/blog/2017/9/18/security-notification-for-ccleaner-v5336162-and-ccleaner-cloud-v1073191-for-32-bit-windows-users

tried the latest version. as soon as I either update to a new version or reinstall the same one, the bug kicks in. Its definitely kaspersky related because if I uninstall kaspersky, the crashes stop.

Perhaps you are blocking via Application Control, which doesn't need any patch to fix, you just need to go More Tools > Application Control > Manage Applications > Right-click > Restrictions > Trusted - also click that 'Clean up' button while you are at it.

[Bad 💀 Motha]

Get rid of those useless AntiVirus junks.

[Azza ☠]

Originally posted by Bad_Motha:

Get rid of those useless AntiVirus junks.

What are you talking about...

Kaspersky Internet Security is one of the best application controls + firewalls.

Rated:
6/6 performance
6/6 protection
6/6 usability

100% 0-day detection in testing 185 samples used
100% widespread detection in testing 10,684 samples used
0% false positive in testing 1,324,143 samples used

In the latest version A/V test (for version 18.0.0.405h). Beats MalwareBytes Premium this time around, but similar in quality.

And I've never had my own system crash once in it's entire lifetime... There's either something funky with that installed version, drive corruption, RAM (memory access) damage/locked, or CCleaner is attempting to access addresses it's not meant to (because it's infected). They are the legit latest versions right?

Fault module "StackHash" is normally related to "Data Execution Prevention" used back in Win 7 OS. It's the Operating System itself which is crashing out, but the question is why? What's is it trying to access (locked or corrupted)?

[Bad 💀 Motha]

Originally posted by Azza ☠:

Originally posted by Bad_Motha:

Get rid of those useless AntiVirus junks.

What are you talking about...

Kaspersky Internet Security is one of the best application controls + firewalls.

Rated:
6/6 performance
6/6 protection
6/6 usability

100% 0-day detection in testing 185 samples used
100% widespread detection in testing 10,684 samples used
0% false positive in testing 1,324,143 samples used

In the latest version A/V test (for version 18.0.0.405h). Beats MalwareBytes Premium this time around, but similar in quality.

And I've never had my own system crash once in it's entire lifetime... There's either something funky with that installed version, drive corruption, RAM (memory access) damage/locked, or CCleaner is attempting to access addresses it's not meant to (because it's infected). They are the legit latest versions right?

Fault module "StackHash" is normally related to "Data Execution Prevention" used back in Win 7 OS. It's the Operating System itself which is crashing out, but the question is why? What's is it trying to access (locked or corrupted)?

Doesn't matter; u never need them, period.

All you need is Malwarebytes.
Kaspersky is an over bloated and overpriced junk that is just as bad as Nortons. That is not an opinion. If you are gaming, ditch every little piece of needless junk on that PC, you don't need it.

If you want a more secure config for internet stuff; then setup a Linux partition or something along those lines, with your tech tools installed on that. Allowing you to then also scan/cleanup your WinOS drives, if need-be.

[Azza ☠]

Originally posted by Bad_Motha:

Originally posted by Azza ☠:

What are you talking about...

Kaspersky Internet Security is one of the best application controls + firewalls.

Rated:
6/6 performance
6/6 protection
6/6 usability

100% 0-day detection in testing 185 samples used
100% widespread detection in testing 10,684 samples used
0% false positive in testing 1,324,143 samples used

In the latest version A/V test (for version 18.0.0.405h). Beats MalwareBytes Premium this time around, but similar in quality.

And I've never had my own system crash once in it's entire lifetime... There's either something funky with that installed version, drive corruption, RAM (memory access) damage/locked, or CCleaner is attempting to access addresses it's not meant to (because it's infected). They are the legit latest versions right?

Fault module "StackHash" is normally related to "Data Execution Prevention" used back in Win 7 OS. It's the Operating System itself which is crashing out, but the question is why? What's is it trying to access (locked or corrupted)?

Doesn't matter; u never need them, period.

All you need is Malwarebytes.
Kaspersky is an over bloated and overpriced junk that is just as bad as Nortons. That is not an opinion. If you are gaming, ditch every little piece of needless junk on that PC, you don't need it.

If you want a more secure config for internet stuff; then setup a Linux partition or something along those lines, with your tech tools installed on that. Allowing you to then also scan/cleanup your WinOS drives, if need-be.

That's a joke and quite bias... why would you need MalwareBytes, but the same doesn't go for Kaspersky?

Kaspersky was the first one to find the American trojan virus created by the NSA (US Government) themselves to snoop on certain hard drive firmwares, which no other virus scanner could detect.

It does quite a good job when it comes to protection, I just think they pissed off America, that's all.

[TehSpoopyKitteh]

Send CCleaner's developers haven't updated it to be compatible with Windows 20 1803. Might as well completely disable and uninstall it.

You really don't need CCleaner at all.

Originally posted by Azza ☠:

Originally posted by Bad_Motha:

Doesn't matter; u never need them, period.

All you need is Malwarebytes.
Kaspersky is an over bloated and overpriced junk that is just as bad as Nortons. That is not an opinion. If you are gaming, ditch every little piece of needless junk on that PC, you don't need it.

If you want a more secure config for internet stuff; then setup a Linux partition or something along those lines, with your tech tools installed on that. Allowing you to then also scan/cleanup your WinOS drives, if need-be.

That's a joke and quite bias... why would you need MalwareBytes, but the same doesn't go for Kaspersky?

Kaspersky was the first one to find the American trojan virus created by the NSA (US Government) themselves to snoop on certain hard drive firmwares, which no other virus scanner could detect.

It does quite a good job when it comes to protection, I just think they pissed off America, that's all.

CCleaner is snakeoil. It meeses about with your registry if you're using Windows 10 and treats it as if the OS were Windows XP.

[Azza ☠]

Originally posted by The Spoopy Kitteh:

Originally posted by Azza ☠:

That's a joke and quite bias... why would you need MalwareBytes, but the same doesn't go for Kaspersky?

Kaspersky was the first one to find the American trojan virus created by the NSA (US Government) themselves to snoop on certain hard drive firmwares, which no other virus scanner could detect.

It does quite a good job when it comes to protection, I just think they pissed off America, that's all.

CCleaner is snakeoil. It meeses about with your registry if you're using Windows 10 and treats it as if the OS were Windows XP.

I was talking about the anti-virus software in the previous post, but as for CCleaner...

It's quite good clearing out junk and cache files, but yeah has an optional "registry cleaner" tool. You don't have to use that feature and might wish to avoid it even, depending on your Operating System.