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1. Is this a pre-build PC from Dell, Acer, or etc???
2. Which version are you on? If you're not sure, get CPU-Z for us, then run it, click validate button to the right bottom, and click the submit, your broswer will open, copy the whole link and paste it here in the discussion please. This way we have the info we need about your system.
http://i.imgur.com/aJIzuos.png
CPUZ
https://www.cpuid.com/downloads/cpu-z/cpu-z_1.85-en.exe
3. Where did you get your BIOS files from? How did you try to update your BIOS?
https://valid.x86.fr/ewz06j
From Gigabyte, I formatted my usb stick to FAT32, transferred the files on it and I used Q-Flash in BIOS to update.
1. Format the USB drive to FAT32 and got the BIOS update off the Gigabyte website, which I assume you did.
https://www.gigabyte.com/Motherboard/Z370-HD3P-rev-10#support-dl-bios
2. When you downloaded the BIOS, unzip it, and drag the files to the USB drive.
3. Restart PC, get into BIOS, do the Q-Flash update, and select only the one file you need from the USB, which for this case the latest version is F7, so the file you want to select is Z370HD3P.F7
Now if still a problem, go get the F6 BIOS update instead, then if that works, then update to F7. Right now you're on BIOS update F5.
That's what I have been doing for a whole day and it just doesn't want to work. My version is F5a though, that "a" what is that?
The other files don't show up anyways it's just the .F6 file.
https://youtu.be/ze4Dg11W3hU?t=4m12s
Get App center, and see if you can update that way.
https://www.gigabyte.com/Motherboard/Z370-HD3P-rev-10#support-dl-utility
@Bios gives me an error too. It's driving me crazy.
Turns out they have a custom BIOS
There's no updates for any motherboards but one on their website.