Összes téma > Steam fórumok > Hardware and Operating Systems > Téma részletei
DruggedBunny 2018. febr. 24., 2:56
Netflix is making my computer stutter!
I noticed it yesterday that for whatever reason, netflix is making my computer stutter. This is making movies and series un-enjoyable.
It happens in both chrome and app, so I reckon the problem persists on other browsers as well.
I've attempted to reinstall the latest GPU driver, which clearly didn't work.
For those who wonders, my internet and computer is more than capable and should certainly be able to run without any problems.
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1–15/46 megjegyzés mutatása
TehSpoopyKitteh 2018. febr. 24., 2:59 
What web browser are you using?
#1
Bad 💀 Motha 2018. febr. 24., 2:59 
Wipe GPU Driver with DDU app.
Disable Hardware Acceleration in the Browser.
#2
DruggedBunny 2018. febr. 24., 3:01 
The Spoopy Kitteh eredeti hozzászólása:
What web browser are you using?
Chrome.
#3
Bad 💀 Motha 2018. febr. 24., 3:02 
You try what I said?
#4
DruggedBunny 2018. febr. 24., 3:10 
Bad_Motha eredeti hozzászólása:
You try what I said?
Not really no, CCan't find this so called "Display" icon in control panel, nor any other way to locate it. Hence, I can't change the hardware acceleration.
#5
Bad 💀 Motha 2018. febr. 24., 3:22 
Hardware Acceleration in the Web Browser's Settings
#6
DruggedBunny 2018. febr. 24., 3:41 
Done and problem persists.
#7
Bad 💀 Motha 2018. febr. 24., 3:46 
System Specs & OS?

Can you make a video showing the issues?

Have u tried wiping out the browser completely and/or all its cache?
Legutóbb szerkesztette: Bad 💀 Motha; 2018. febr. 24., 3:47
#8
DruggedBunny 2018. febr. 24., 3:53 
Bad_Motha eredeti hozzászólása:
System Specs & OS?

Can you make a video showing the issues?

Have u tried wiping out the browser completely and/or all its cache?
1.
Gtx 1080
i7 6700
16gb DDR4 3000Mhz
Windows 10
EDIT:
And it's not the internet as I have 300/300 Fiber.

2. No.

3. The browser isn't the problem as I've stated, it's something that happens with the windows store app as well.
Legutóbb szerkesztette: DruggedBunny; 2018. febr. 24., 3:55
#9
Supafly 2018. febr. 24., 4:06 
Bunny eredeti hozzászólása:
Bad_Motha eredeti hozzászólása:
System Specs & OS?

And it's not the internet as I have 300/300 Fiber.

Just because you have fast internet doesn't mean there isn't a problem with it. Hell you couold get 300 every time you do a speed test all day long and still have an issue between you and Netflixes servers.

Windows Key + S > Command Prompt > type in the following without quotes and hit enter.
'tracert www.netflix.com'

Here's and example I just ran
C:\Users\*********>tracert www.netflix.com

Tracing route to www.eu-west-1.prodaa.netflix.com [52.30.12.70]
over a maximum of 30 hops:

1 7 ms 23 ms 22 ms 192.168.0.1
2 * * * Request timed out.
3 17 ms 14 ms 19 ms brhm-core-2a-xe-822-0.network.virginmedia.net [80.0.2.185]
4 * * * Request timed out.
5 55 ms 29 ms 34 ms tcl5-ic-6-ae0-0.network.virginmedia.net [62.254.85.66]
6 19 ms 24 ms 33 ms m470-mp2.cvx3-a.ltn.dial.ntli.net [213.104.85.214]
7 48 ms 44 ms 34 ms 54.239.100.50
8 45 ms 29 ms 22 ms 54.239.100.61
9 34 ms 39 ms 28 ms 54.239.42.103
10 34 ms 37 ms 38 ms 54.239.41.124
11 * * * Request timed out.
12 34 ms 41 ms 49 ms 52.93.6.148
13 30 ms 34 ms 31 ms 52.93.101.19
14 37 ms 36 ms 42 ms 52.93.101.18
15 47 ms 31 ms 30 ms 52.93.7.101
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I know I'm having intermittent issues and my ISP looking into it.
Legutóbb szerkesztette: Supafly; 2018. febr. 24., 4:07
#10
DruggedBunny 2018. febr. 24., 4:18 
Tracing route to www.eu-west-1.prodaa.netflix.com [52.48.199.117]
over a maximum of 30 hops:

1 3 ms 3 ms 5 ms 192.168.10.1
2 4 ms 5 ms 15 ms 1.79-161-64.customer.lyse.net [79.161.64.1]
3 12 ms 14 ms 14 ms 219.213-167-114.customer.lyse.net [213.167.114.219]
4 12 ms 13 ms 12 ms oso-b3-link.telia.net [62.115.54.185]
5 23 ms 19 ms 17 ms kbn-bb3-link.telia.net [213.155.131.102]
6 55 ms 29 ms 29 ms hbg-bb1-link.telia.net [213.155.130.100]
7 41 ms 39 ms 39 ms ldn-bb3-link.telia.net [80.91.249.10]
8 39 ms 38 ms 45 ms slou-b1-link.telia.net [62.115.117.217]
9 48 ms 40 ms 43 ms a100-ic-316396-slou-b1.c.telia.net [62.115.145.3]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
And what do I know now?
#11
Supafly 2018. febr. 24., 4:29 
I'd contact your ISP and tell them you recently started experiencing stuttering when streaming Netflix. Also tell them you performed a tracert which was ok for the first 9 hops but failed the other 21 times and ask them to check if it is on their end and if they can do anything to improve you Netflix traffic.

If its not their end and they can't find a cause then atleast you rule them out. But as you said your system is more than capable and as it's only a recent issue, internet connection is the obvious culprit.

#12
Synk 2018. márc. 1., 4:53 
Not ur ISP. It's something to do with nvidia driver update. I just started getting this issue as well! And i have a really good PC. If you do some more googling you'll find its a common issue with the new updated drivers... Hope it gets fixed soon
#13
DruggedBunny 2018. márc. 1., 5:54 
Synk eredeti hozzászólása:
Not ur ISP. It's something to do with nvidia driver update. I just started getting this issue as well! And i have a really good PC. If you do some more googling you'll find its a common issue with the new updated drivers... Hope it gets fixed soon
I'm more leaning on this side as it DOES make more sense is is by far more reasonable.
However, i'm getting tired of waiting.
#14
Supafly 2018. márc. 1., 6:07 
Bunny eredeti hozzászólása:
Synk eredeti hozzászólása:
Not ur ISP. It's something to do with nvidia driver update. I just started getting this issue as well! And i have a really good PC. If you do some more googling you'll find its a common issue with the new updated drivers... Hope it gets fixed soon
I'm more leaning on this side as it DOES make more sense is is by far more reasonable.
However, i'm getting tired of waiting.
If it is a driver use DDU to wipe it and install the driver you had before or any other older driver where you didn't have the issue.
#15
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Összes téma > Steam fórumok > Hardware and Operating Systems > Téma részletei
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