Help! I accidentally dropped my mouse

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I accidentally dropped my Zowie EC-1B Divina Mouse and it had this crack like thingy. And suddenly the scroll wheels feels heavy.

https://imgur.com/etDrZ4i Should I go for the replacement will they even acknowledge it?

[Bad 💀 Motha]

Take it apart and realign everything and put it back together and try it. If under warranty you could tell them it's no longer working in Windows OS and you'd like a replacement. It's not like they have you ship them out the old mouse

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Messaggio originale di Bad 💀 Motha:

Take it apart and realign everything and put it back together and try it. If under warranty you could tell them it's no longer working in Windows OS and you'd like a replacement. It's not like they have you ship them out the old mouse

You won't be able to realign it because it's like apart of it is missing

[Bad 💀 Motha]

Did a piece of the scroll wheel break?

[Cloudy]

If it can't be fixed maybe this is a good excuse to upgrade your mouse, that McDonalds toy mouse seems like it would be sub par for gaming anyways.

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Messaggio originale di Bad 💀 Motha:

Did a piece of the scroll wheel break?

nono a piece of the mouse itself broke, not the scroll wheel

Messaggio originale di Cloudy Canadian:

If it can't be fixed maybe this is a good excuse to upgrade your mouse, that McDonalds toy mouse seems like it would be sub par for gaming anyways.

But it's new. I bought it in April 26

[Kaihekoa]

Then try to return it to wherever you bought it from

[Beardface31]

If you damaged it there is a good chance you won't be able to return it. Buy a new mouse.

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Messaggio originale di Beardface:

If you damaged it there is a good chance you won't be able to return it. Buy a new mouse.

i didnt damage it on purpose

[Bad 💀 Motha]

It doesn't matter, physical damage won't be covered under warranty.

Just call their support # and say it no longer is working, ask for warranty replacement

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Messaggio originale di Bad 💀 Motha:

It doesn't matter, physical damage won't be covered under warranty.

Just call their support # and say it no longer is working, ask for warranty replacement

It's a retail store :/

[Bad 💀 Motha]

No, call Zowie support number and request replacement. A store can't help you since it's physically damaged.

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Messaggio originale di Bad 💀 Motha:

No, call Zowie support number and request replacement. A store can't help you since it's physically damaged.

how?

[Monk]

Messaggio originale di Cloudy Canadian:

If it can't be fixed maybe this is a good excuse to upgrade your mouse, that McDonalds toy mouse seems like it would be sub par for gaming anyways.

While they look basic, zowie mice tend to have very good sensors if you don't want the extra bells and whistles.

[Cloudy]

Messaggio originale di Monk:

Messaggio originale di Cloudy Canadian:

If it can't be fixed maybe this is a good excuse to upgrade your mouse, that McDonalds toy mouse seems like it would be sub par for gaming anyways.

While they look basic, zowie mice tend to have very good sensors if you don't want the extra bells and whistles.

Hmmm I didn't know that, thanks for the info.