Asus Anti-Surge triggered despite brand new PSU

[Freyr Aloysius]

So about a month ago I was playing Heroes of the Storm and kept getting the Asus Anti-Surge shutting down my computer mid-game, which claimed there was a power surge.
So recently I bought a brand new PSU from Seasonic to replace the dying one which was a Corsair 550.
But today while I was playing Final Fantasy 14, in the middle of the boss fight it shuts off and the Asus Anti-Surge kicks in and it says there's a power surge.
I've checked several forums on the internet and the majority of them claim that the AAS react on false positives and that it's not particularly helpful.
Being that my new PSU is from a very reputable manufacturer I doubt it's faulty so the AAS being more obstructive than helpful sounds plausible to me.
I don't know what's causing this issue, if it's the AAS or if my PSU is faulty or if there's something else going on here...
Please help me I wanna play games again without worrying I'm going to ruin my computer..

Build
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00GHz

RAM: 16GB

System type: 64-bit OS, x64-based processor

Motherboard: ASUS ROG MAXIMUS VII RANGER socket-1150

GPU: MSI GeForce GTX 980 Ti Gaming 6GB

PSU: Seasonic Focus Plus 650 Gold

2 Monitors


Lemme know if you need any more info.

[Monk]

Turn off the feature then, or, perhaps its actually saving you from issues with the local grid?

[chiefputsilao✖️ping]

check your local house wiring.

my own setup:
quality psu (seaosonic, antec) >> automatic voltage regulator (panther, avacus) >> voltage surge protector >> wall socket

[Freyr Aloysius]

Publicado originalmente por chiefputsilao✖️ping:

check your local house wiring.

my own setup:
quality psu (seaosonic, antec) >> automatic voltage regulator (panther, avacus) >> voltage surge protector >> wall socket

That sounds extremely complicated, how do I check my local wiring and what do I look for exactly?

[Mr Blonde]

Try using an extension lead with surge protector

[chiefputsilao✖️ping]

Publicado originalmente por Silvano Alva:

That sounds extremely complicated, how do I check my local wiring and what do I look for exactly?

what i mean is hire a (trusted) certified electrician to check your local wiring for dirty connections, circuit breakers, power outlets, etc.

ask for his rate first as some electricians are expensive, at least in my country the philippines.

local electricians in my town are paid per outlet checked (based on local ordinance passed by the municipal council to support them)
city electricians however, liked to be paid per contract. i.e. checkup and troubleshoot house electrical system and fix any bad connection.

in essence, you pay for the electrician services and pay for material replacement as needed.

[Supafly]

Get a surge protector and turn the Asus thing off. Keep your eye on the surge protector. You'll know if it's protected from a surge. If it shows you it has protected from a power surge the Asus thing was working fine and you're getting lots of surges. Though it's more likely there will be no sign of power surges and the Asus thing just is buggy.

[Mad Scientist]

Any fault or unexpected shutdown can trigger that warning, it's not always about the PSU I've dealt with tons of people with ASUS boards and this issue. If it was the PSU you'd likely be more unstable. However a lot of those boards are forced to give a faulty readout as well rather than an actual voltage readout for the +12V which if it/s showing 12.096 and never moves its probably not correct. If it's different than that or is fluctuating, you need to find how much it fluctuates by as that can cause instability. Troubleshoot as any one given component of the system, chances are the PSU is fine but it is also SeaSonic so that's entirely plausible that it could also be the issue.

[Freyr Aloysius]

Thank you everyone for your responses, the current plan then is to try an extension lead with a surge protector with the AAS switched off, I'll update this if it doesn't work.

[[☥] - CJ -]

+1 for a Surge Protector or UPS
And we dont mean Surge Protector as in a Power Strip, just so we're clear

An Extension cord shouldnt be needed though
-

Also
Depending on the age of the home, replacing the power socket may be all thats needed so a surge protector might not be required (Been there done that).

[Gh_Racer]

Publicado originalmente por Fawkes Winchester:

So about a month ago I was playing Heroes of the Storm and kept getting the Asus Anti-Surge shutting down my computer mid-game, which claimed there was a power surge.
So recently I bought a brand new PSU from Seasonic to replace the dying one which was a Corsair 550.
But today while I was playing Final Fantasy 14, in the middle of the boss fight it shuts off and the Asus Anti-Surge kicks in and it says there's a power surge.
I've checked several forums on the internet and the majority of them claim that the AAS react on false positives and that it's not particularly helpful.
Being that my new PSU is from a very reputable manufacturer I doubt it's faulty so the AAS being more obstructive than helpful sounds plausible to me.
I don't know what's causing this issue, if it's the AAS or if my PSU is faulty or if there's something else going on here...
Please help me I wanna play games again without worrying I'm going to ruin my computer..

Build
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00GHz

RAM: 16GB

System type: 64-bit OS, x64-based processor

Motherboard: ASUS ROG MAXIMUS VII RANGER socket-1150

GPU: MSI GeForce GTX 980 Ti Gaming 6GB

PSU: Seasonic Focus Plus 650 Gold

2 Monitors


Lemme know if you need any more info.

Hi, did you solve your issue? I'm going crazy!

My system is similar to yours (i7 4770, asus z97-k, and i have the focus too but platinum - brand new, I changed after the first surges), and I'm suspecting for a motherboard failure.

Also, I got a surge protector attached to the wall, so the problem is caused by the pc itself.

[[☥] - CJ -]

Publicado originalmente por Gh_Racer:

Publicado originalmente por Fawkes Winchester:

So about a month ago I was playing Heroes of the Storm and kept getting the Asus Anti-Surge shutting down my computer mid-game, which claimed there was a power surge.
So recently I bought a brand new PSU from Seasonic to replace the dying one which was a Corsair 550.
But today while I was playing Final Fantasy 14, in the middle of the boss fight it shuts off and the Asus Anti-Surge kicks in and it says there's a power surge.
I've checked several forums on the internet and the majority of them claim that the AAS react on false positives and that it's not particularly helpful.
Being that my new PSU is from a very reputable manufacturer I doubt it's faulty so the AAS being more obstructive than helpful sounds plausible to me.
I don't know what's causing this issue, if it's the AAS or if my PSU is faulty or if there's something else going on here...
Please help me I wanna play games again without worrying I'm going to ruin my computer..

Build
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00GHz

RAM: 16GB

System type: 64-bit OS, x64-based processor

Motherboard: ASUS ROG MAXIMUS VII RANGER socket-1150

GPU: MSI GeForce GTX 980 Ti Gaming 6GB

PSU: Seasonic Focus Plus 650 Gold

2 Monitors


Lemme know if you need any more info.

Hi, did you solve your issue? I'm going crazy!

My system is similar to yours (i7 4770, asus z97-k, and i have the focus too but platinum - brand new, I changed after the first surges), and I'm suspecting for a motherboard failure.

Also, I got a surge protector attached to the wall, so the problem is caused by the pc itself.

a surge protector isnt going to help with PSU specific issues or if there are issues with the Power socket being used or your homes wiring.

[iceman1980]

Publicado originalmente por Fawkes Winchester:

So about a month ago I was playing Heroes of the Storm and kept getting the Asus Anti-Surge shutting down my computer mid-game, which claimed there was a power surge.
So recently I bought a brand new PSU from Seasonic to replace the dying one which was a Corsair 550.
But today while I was playing Final Fantasy 14, in the middle of the boss fight it shuts off and the Asus Anti-Surge kicks in and it says there's a power surge.
I've checked several forums on the internet and the majority of them claim that the AAS react on false positives and that it's not particularly helpful.
Being that my new PSU is from a very reputable manufacturer I doubt it's faulty so the AAS being more obstructive than helpful sounds plausible to me.
I don't know what's causing this issue, if it's the AAS or if my PSU is faulty or if there's something else going on here...
Please help me I wanna play games again without worrying I'm going to ruin my computer..

Build
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00GHz

RAM: 16GB

System type: 64-bit OS, x64-based processor

Motherboard: ASUS ROG MAXIMUS VII RANGER socket-1150

GPU: MSI GeForce GTX 980 Ti Gaming 6GB

PSU: Seasonic Focus Plus 650 Gold

2 Monitors


Lemme know if you need any more info.

It's temperamental I have a ASUS motherboard as well. My Corsair 900D supertower draws a lot of power on first startup it often does the surge issue when resuming from sleep as it boosts all the fans to 100%

[[☥] - CJ -]

Publicado originalmente por Tarantula Hawk:

Publicado originalmente por Fawkes Winchester:

So about a month ago I was playing Heroes of the Storm and kept getting the Asus Anti-Surge shutting down my computer mid-game, which claimed there was a power surge.
So recently I bought a brand new PSU from Seasonic to replace the dying one which was a Corsair 550.
But today while I was playing Final Fantasy 14, in the middle of the boss fight it shuts off and the Asus Anti-Surge kicks in and it says there's a power surge.
I've checked several forums on the internet and the majority of them claim that the AAS react on false positives and that it's not particularly helpful.
Being that my new PSU is from a very reputable manufacturer I doubt it's faulty so the AAS being more obstructive than helpful sounds plausible to me.
I don't know what's causing this issue, if it's the AAS or if my PSU is faulty or if there's something else going on here...
Please help me I wanna play games again without worrying I'm going to ruin my computer..

Build
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00GHz

RAM: 16GB

System type: 64-bit OS, x64-based processor

Motherboard: ASUS ROG MAXIMUS VII RANGER socket-1150

GPU: MSI GeForce GTX 980 Ti Gaming 6GB

PSU: Seasonic Focus Plus 650 Gold

2 Monitors


Lemme know if you need any more info.

It's temperamental I have a ASUS motherboard as well. My Corsair 900D supertower draws a lot of power on first startup it often does the surge issue when resuming from sleep as it boosts all the fans to 100%

That tends to be why people just keep their PCs on instead of shutting them down, power draw tends to be highest when turning the PC on from a shut down compared to just keeping it on

[Gh_Racer]

I totally forgot to reply... I'm writing this comment only to help people that may search for the same issue.
_______________________________

My first psu (Cooler Master G750M) probably had some problems, since it was 5 years old. That was the first cause of the surge.

Then I purchased the Seasonic Focus+ 650 Platinum, thinking that 650w would have been enough for me, with a i7 4770k and a 1080Ti.

The fact was that my CPU runs at 4.6GHz 1.4V, sucking 100w on full load, and my 1080TI (with the XOC BIOS) runs at 375-400w for 2.1+Ghz. A total of 500w + 50w of disks and so on, right?
Fu** no!
The XOC BIOS does everything to keep the frequency and the voltage as I set them, and that means that it sucks all the power it needs... It has a max TDP of 1000w ;) During benchmarks, I measured some random spikes (for fraction of seconds...) over 600w for my GPU! Of course the PSU couldn't handle them, and that caused the power surges.

I decided to go big and I purchased a brand new PSU: EVGA SuperNova 850 G3. With 850w of headroom, power surges never happened again.

_______________________________

I hope this can be useful to someone in the future! ;)

[[☥] - CJ -]

Power supplies are only one part of the puzzle
The power coming from the wall is another part

Faulty or aging power sockets can be the cause of many power related problems as well so depending on the age of a home and the age of the receptacles, replacing them can be beneficial.

Power sockets are cheap and in most cases better made now than they were 10+ years ago, so as long as you turn off the breakers to safely replace them Anyone can do so by simply copying the wiring placement from the old socket to the new one.

It has been my experience the past couple years of replacing aging sockets myself that such a simple replacement can be enough to fix a number of power related issues.