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Use CPU-Z for SPECCY and share the specs via their Validate or Publish options.
http://speccy.piriform.com/results/6DjW3XnhSBerlEdlmXtUOog
https://www.youtube.com/watch?v=MR5IIFlkTtY
I tried this with many games but with no luck
Your Win10 is also outdated; 1703 instead of 1709
Okay this I thoight worked but it still uses the wrong card
There was only an option of UMA or the switchable graphics and I’m not sure that UMA is the beat idea
Ok, other option - disable it in Windows?
Right click on Start menu, go to 'Device Manager'. From the list, open up 'Display Adapters'. Can you disable the one you don't want from there?
It seems as if the card isn’t kicking in at all, I disabled the card that I didn’t want and the other card did no work at all, I ran a game and it was complete potato
If it helps at all the non dedicated card is labeled as primary and then other dedicated card is labeled as ‘linked’
The Primary GPU is still required to use as a frame-buffer.
Please do not mess with the GPUs via Device Manager.
Honestly, I don't think that Laptop actually has two GPUs, pretty sure it is just 1x R5 series GPU.
It doesn't make any sense that the dedicated one is also an R5, the same as the onboard one. Now if the onboard was R5 and dedicated was R7; that would make alot more sense.
Yes there is only one R5 GPU, due to the fact that the cards are the same, could my laptop get confused as to which one to use?
Should I go to AMD and send them a quick email?
Sometimes getting GPU Drivers directly from AMD may not work, AMD even warns users of this. Try wiping everything AMD using the DDU App via Safe Mode; then after the cleaning; reboot and download and install the latest AMD Driver from your Laptop maker directly, per your actual Laptop model.
Also please try viewing the GPU specs via GPU-Z
https://www.techpowerup.com/download/techpowerup-gpu-z
And see if there are two difference Device ID# for two GPUs. As it might just be one actual GPU in that laptop and not two. If only one, then this is fairly simple case of your apps/games always are using the correct GPU and what performance you see is all you're ever going to get on that Laptop when it comes to raw CPU/GPU based performance.