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contact the manufacturer directly asking for there support. Personally I'd return it and go for a better quality mouse that has good reviews.
Very good find! It seems others have already found this same approach.
https://steamcommunity.com/app/730/discussions/0/392184522714309177/
Nonsensical and unhelpful advice. I've owned a truckload of mice ranging from $10 to $100, and I can tell you from experience: cheap mice certainly don't have a monopoly on crappy drivers or software.
they have a lot of mice. i have the 30$ rival 100(?). i think that from 50 $ up, you have one of the best mice in the world. the more expensive, the better. dont forget a better mouspad: i have roccat "taito".
kind regard.
https://www.amazon.com/s?url=search-alias%3Daps&field-keywords=steelseries+mouse
there is the link!
:-D