Audio Reversed - "Stranger Things" - Steelseries Siberia 840

[Mind]

Hi there,

I have a weird issue on my audio and after a long googling I found a simple solution. But I'd like to find out what are the real reasons and get a definitive fix.
Sometimes, randomly, left and right audio get reversed. I mean, I hear from the left side what I'm supposed to hear from the right side and viceversa!
When it occurs the only way to fix it is to shut down the receiver (disconnecting it from PC and current); after that everything goes fine.
The "Stranger Things" is that when it happens if I try to use other headsets (like Apple earphones or others) the issue is still there. So when i discovered that I focused my googling into drivers or PC issues, until I understood that, after a restart (as described above) of the receiver, it gets fixed!
I've tried a lot, but the only working fix is the one is written above. The annoying thing is that I'm not able to notice that immediatly, and for example when I play, i hear shoots from left and I follow it meanwhile enemy are shooting me from the right side. (I'm not a coward, lol)

To better understand my situation:
- it happens every 10-15 playing hours (and it's not circumscribed to a single game, it gets reversed in the whole system: youtube, music and so on);
- I have connected it to my PC through USB and Optical cable (when I use it I always check to choose the right audio source, the Realtek Optical Audio one);
- my audio drivers are all up to date.

Is there any chance to get a permanent fix?

Thank you in advance,

Max

[Talby]

seems to be a common issue with steelseries headsets - same issue found here, one user also mentions only happens in optical connections also...

Seems the fix is to turn it off then on again...

[igloosfolly]

Try unticking the the Nvida sound drivers it might be conflicting with the Realtek.

[Mind]

Try doing a clean reinstall of both SSE and your device drivers using the following steps.

Please note that this will delete any saved configures within SSE, so please save them to the cloud.

1) Download and install CCleaner (it's free): http://www.piriform.com/ccleaner/download/standard

2) Go to ‘Tools’ tab -> Uninstall
Find the SteelSeries Engine and uninstall it.

3) Go to the ‘Registry’ tab on the left side -> scan for issues -> fix selected issues

Next, we will need to uninstall the existing driver( if there is one) completely. To resolve this issue, please take the following steps:

1) Make sure your SteelSeries Engine is up to date. Install the latest version if you have not already. It's very important that the latest version of SteelSeries Engine is installed PRIOR to taking the next steps. Please find the latest version at: http://steelseries.com/downloads

2) Using the search functionality in Windows, search for "Device Manager" - click and open it
Note: If this does not work, search for "Control Panel" and navigate to Device Manager

3) Find the device in the device tree

4) Right click and select "Properties"
4a) If there is a second or multiple entries related to the device, you will need to repeat this process.

5) Click "Driver" on the top toolbar and select "Uninstall (Advanced)" at the bottom.

6) Ensure the checkbox is checked and uninstall the driver.

7) Once this is done, unplug and replug the device and the driver will reinstall

Then try resetting your transmitter under Options>System>Reset and then Options>System>Pairing to re-pair the headset.

You'll want to connect the optical cable (after removing the plastic protective covers from the ends) from the optical or S/PDIF port on the back of your computer to the Optical In port on the transmitter, and then the USB cable from your computer to the transmitter. You'll then select PC as your source and for the Input select Optical and then for Chat select USB. Then just make sure you have your Digital Output (Optical) selected as your default playback and the Siberia 840 as the default recording device under your Windows audio device options.


I just tried this..I'll see if it happan again. I'll update here if it not works..
Thank you for answers