AMD Radeon RX 480 Over-heating and freezing in 4k/2160p... fine in 1080p.

[lcipher111]

I bought this card with the intent of playing the latest games in 4k, not necessarily with full setting - but that would be nice.

The only game that works in 4k maxed out is Skyrim Special Edition - and it truly looks gorgeous with all the updated texture and this card does a fantastic job of rendering it.

Problem is when I try to play any newer game in 4k - after x amount of minutes (depends on how cranked the settings are -- i started moderately) the screen goes blank with some color and the sound, then the PC freezes and all I can do is re-boot.

Started using a GPU Temp. Monitor that graphs it over time. Not surprisingly the PC freezes right around when the temperature hits 80 degrees -- meaning that it takes this card too much heat to actually render at 2160p resolution continually.

The reason for the post is dual:
(1) anyone using the 480 with 4k and in what games? for me even fifa 18 freezes in 4k after 5 mins. Is anyone using the 480 in 4k for games or otherwise taxing work?
(2) what video card should I buy that plays the following games without a hitch in 4k/2160p with the settings [close to] maxed :
- Fallout 4
- XCOM 2
- Mafia 3
- Tom Clancy's Wilderness One
- Fifa 18
- Witcher 3
- Civilization 6

there are more, but I am sure if I can get some of these to work, then the card is the one that I need. I have a RX 460 as well, which is very similar but only had 4GB of DDR, whereas the 480 has 8GB.

Anyone can help me out?

[TehSpoopyKitteh]

lcipher111 původně napsal:

Yes yes found the Custom Resolution section in the Driver Config Tool - now I can try your setting s - and boy there are so many timings etc... fascinating

I hope you have automatic settings for the timing.

Edit, you do :-3 Should work just fine :-3

[Aliquis Freedom & Ethnopluralism]

Ask store or manufacturer about it and have it replaced?

[Lucky_Twenty3]

Download MSI afterburner and then crank up the to 75-100%. I would never leave my GPU fans on auto when they were air cooled. Always manually set the fan speed before starting a game.

Also enable Rivatuner Statistics Overlay (which is included in the Afterburner download) so you can monitor your GPU temp in game.

[lcipher111]

Sorry I have been sick - but I will try all of these marvellous suggestions once I feel a bit better.
One important thing I found is that I can sometimes put a game like Fallout 4 in pause mode, and sometimes I come back to a frozen screen as well and have to reboot PC. This might be an important clue.

[Lucky_Twenty3]

Are you watching your CPU temps?

[lcipher111]

Yes I have a Gadget for GPU Temp display and a GPU Temp graph utlity that graphs the GPU Temp over time - although simple the program is useful. It seemed to me when I would check and it would keep going over 80 and have a flat top, soon after that the PC freezes. If anyone knows good GPU Temp software that actually saves it's graphs and data then let me know. Again the weird thing is that sometimes I will put a game on pause and walk away for a few minutes... the temp goes lower however sometimes I will still come back to solid color screen and frozen pc.

Going to try some of the suggestions here - they sound like they might work.

[Omega]

80c is OK for your GPU. That is not the reason your system is freezing.

Also the RX 480 is not a 4k card, it's for 1080p gaming.

[InfinityJosh]

Set manual fan curve with higher speed using MSI Afterburner, Gigabyte (if Windforce edition) is not that good at dissipate heat though...
But I think is the cpu the most suspicious part, monitor cpu temperature.
Also verify CPU/GPU power connections to MB.

[lcipher111]

Sorry for the delay....
Omega - thanks for clearing that up, it certainly does not behave like a 4k card, however I am glad it runs Skyrim SE at 4k.Maxx....

as far as near future - I have decided to buy the GTX 1080 Ti - a model with 3 fans.... there are so many - is the MSI one good since you're using the Afterburner utility? I am buying in Canada.

as far as the present - have time today to play with all the settings y'all suggested... I will be using two games - Fallout 4k with Radeon Pro Utility Dynamic VSYNC, and Tom Clancy's Ghost Recon wilderness without the Dynamic Vsync, however still using the game-set Vsync..

I would really like to think that I can use the RX 480 in Low/Medium Settings, but I guess we will see... it's a decent card and I remember playing well over an hour in 4k resolution until it froze.

[lcipher111]

Test #1 - Fifa 18 - Resolution: 3840x2160
Setttings: Rendering Quality: Low; MSAAOptions: Off; Lock to 60FPS and DirectX is 11

-- At this Low-4k settings/resolution I was able to play this game for 2+ hours without any problems and most importantly - the game never froze/crashed. Will test again with higher rendering quality and MSAA.

[Lucky_Twenty3]

Are you increasing the fan RPM to ~75% + with Afterburner? Use Rivatuner Statistics, you can see your temps in game for CPU and GPU. It will be easier to identify the problem

[lcipher111]

Thanks for the suggestion I will be testing the heavy games today so I will be sure to turn it on

[lcipher111]

K gots MSI Afterburner v4.4 and using latest driver v17.11.1....l will also be buying the MSi version of GTX 1080 after reading some reviews that card sticks out... to be consistent every test will start with lowest settings for each particular game. RivaTuner looks mega useful.

[AussieBobby]

Before you get the 1080,try this for your RX480
https://www.youtube.com/watch?v=nWDgrAQ678g&t=615s

https://www.youtube.com/watch?v=MQ9ro5pwfXY&t=1236s

https://www.youtube.com/watch?v=UfU3WdWS_00&t=176s

[Big Boom Boom]

What you should have done like 3 weeks ago is RMA your card.

Anyway no matter how much you tweak it's unlikely for the Rx 480 to be a 4K card. Even the GTX 1080 Ti is just barely doing it for last year games, outside of corridor shooters. We are so close to the next gen GPU now just hang on for a little longer. Won't be surprised if NVIDIA start dumping the new GPU king in 6 months time.