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https://www.evga.com/support/warranty/
What was the exact PSU model?
Nothing else.
Warranty/RMA services should advise how to properly package and label it.
As an RMA you have to print that RMA# on the Shipping label so it's easily visible when sent back. I always make a nice printed version of Shipping Address Label including that RMA# and tape it securely to the shipping box. Even if I end up getting another printed label from say USPS/FedEx/UPS, etc. Least mine I put on there would have the RMA# in bold and nice and clear, so they can't mistake it.