NVIDIA: Installer cannot continue graphics driver could not find compatible graphics drivers

[I-Cyb3r-I]

Hi all, yesterday I got an error when starting up a game saying my NVIDIA driver detected a problem with the display driver and is unable to continue. I have had this happen to me before but I simply just uninstalled NVIDA and then reinstalled. The reinstallation would end perfectly installation would complete without errors. But however this time when I went to reinstall the latest driver it came up with this message "Installer cannot continue graphics driver could not find compatible graphics drivers". I have already spent two days looking for a solution and I have found some but they all seem very confusing and quite risky. I really want my driver to be able to install so I can play games niceley again but I cannot seem to get it working. Does anybody know a fix to this problem!?.

[Bad 💀 Motha]

Is the OS out of date? Most recent Drivers usually can't work if the OS is outdated.

If you are updating a driver and one is already present, uninstall everything NVIDIA (or use the DDU APP and do a clean via safe mode); then install the latest driver suite fresh after a reboot; once everything previous to that has been removed.

If you use Geforce Experience, set its option to "Notify of updates only"
Then you can take your time and pick/choose when is the right time to update, if you even need to.

[chiefputsilao✖️ping]

remove and reinsert nvidia gpu.
connect necessary power cables to the nvidia gpu.
turn on computer.
check for correct date and time.
launch nvidia driver installer.

[I-Cyb3r-I]

BM gaming, no I don't think the OS is out of date as it is the most recent one and everything is updated. Only a day before I could play all my games just fine and my driver was working really nice but the next day when I started up a game it asked me if I wanted to update my Intel Graphics card, which i found strange seeing as I run all my games with my NVIDIA card. Nvidia error popped up and I couldn't use the card so therefore I uninstalled it in the hopes that reinstalling would be easy. I have seen people mention DDU in some solutions do you mind telling me exactly what it is and how you use it. Also I didn't have Geforce experience installed and apparently a new driver had comeout which i didn't update my current one to as I was unaware due to me not having Gefore Experience.

[rotNdude]

Please post your computer specs.

[shiel]

Click on help, then click on system information in the drop down menu, then copy/paste that info here.

[Bad 💀 Motha]

And please search this forum for DDU
We're gone over it many times, how to use it, etc...
It's very easy and much quicker then uninstalling GPU Drivers/Software.

Or you can even look through here:
http://steamcommunity.com/id/badmotha/posthistory
and forum search (or even CTRL+F to browser search a page) for things like DDU since I have covered it many times.

For further help, yes please post your PC Hardware Specs & OS.
To share those easier, install and run app such as CPUID CPU-Z or Piriform SPECCY
Either is fine, although Speccy is more in-depth with what it shares, like installed Drivers and Software. Then do VALIDATE or PUBLISH and share the provided web URL address in here for public sharing of your specs. It won't disclose any personal info.

[I-Cyb3r-I]

I use a HP Pavillion 15 Notebook with a Geforce 840m 3gb Graphics card and Intel Core I7-4510U CPU @ 2.00GHz 2.60 GHz with 8gb system ram , with Windows 10 OS. I know it is not the best specs but I have had this laptop for over 2 years now and I am saving up for a PC, so this is all I got right now. I tried a solution requiring the Hardware IDS but can't find Nvidia Graphics anywhere in device manager even under hidden devices. I tried DDU yesterday to clean registery files however no luck installer still can't continue. I find this very strange as it was working very well upto that point and I assumed that deleting the card and reinstalling it would fix the problem as it always had but couldn't get pass the "no compatible graphics hardware detected" on the installer. Before it stopped working I was using Geforce driver version 381.89 International whql Notebook Windows 10 and only a day before version 382.05 had released and I am assuming since I didn't have GFE installed it probably didn't work cause the driver needed an update and I didn't set it to automatically get updated. I really want to fix this problem as I can't play anything right now.

[Bad 💀 Motha]

If the NVIDIA GPU is no longer in the Device Manager, chances are that GPU has died.

[I-Cyb3r-I]

No I remember uninstalling it from the device manager as I had already removed it using Control Panel and I thought that it was causing the problem. Plus I have a laptop and card was working perfectly before hand.

[Bad 💀 Motha]

Run DDU; select Safe Mode; Restart

Once Safe Mode loads up and then the DDU app, select each of the 3 brands, then click "clean but do not restart"

Once all 3 are cleaned out, restart normally.

Once back to Desktop, disconnect LAN cable or Disable WiFi...
Then install the following, reboot after each...

Intel Chipset INF[downloadcenter.intel.com]

Intel HD 4000 Series GPU[downloadcenter.intel.com]

NVIDIA GeForce Mobile Series GPU[www.geforce.com]

[I-Cyb3r-I]

Thank you for that I will try that. I have watched videos like the one here https://www.youtube.com/watch?v=vaGCdchejv8 to try and sort out the problem. I have a problem similar to this one.

[Bad 💀 Motha]

The key is disconnect internet; otherwise Win10 will install driver and screw it all up.

Disable Win10 from ever grabbing Drivers from WU too.

[I-Cyb3r-I]

For your suggestion above on my first try when I click either 1 of the 3 I can't go back to click the other 2 it just cleans and then restarts and you said select each 3. And I have my options set to not install driver automatically.

[Bad 💀 Motha]

Yea click a brand and click "Clean BUT DO NOT restart"
that is a button there.

[I-Cyb3r-I]

BM gaming I have yet to try your solution as I have been away but I will try it sometime today. I contacted Nvidia about this and got a response from one of their support staff.

Thank you for contacting NVIDIA Customer Care

This is Biprajit, assisting you in troubleshooting the issue that you are experiencing and I will be working with you to address your concerns as quickly as possible.

From the problem description, I understand that you are unable to install graphics driver and get an error message: no compatible hardware found.

Firstly, I apologize for the inconvenience caused due to this issue. Please be assured that I will do my best to help you further or point you in the right direction.

Steps we can try to troubleshoot the issue:

1. Please login to Windows with admin rights and disable all Antivirus/ Firewall.

2. Please delete any NVIDIA folder from C: Drive and Program files and Program file (x86).

3. Please download the latest graphics driver from this link: http://www.nvidia.com/download/driverResults.aspx/118518/en-us

4. Extract the file to default location, after extracting is 100% complete click 'Cancel' on the 'Checking system Compatibility' window.

5. Right click on the Windows Start button> Open Device Manager. Expand Display Adapter

6. Please check if the graphic card GeForce GTX 840m is listed under Display Adapter. If yes, check if there is any yellow exclamation mark on it. If yes, proceed to step 8, if no, proceed to step 7

7. If the card is not listed under Display Adapter, please check the Device Manager list if the card is listed under 'Other Devices' or 'Unknown Devices'.

8. Right click on the graphic card> click Properties> check the Device Status tab, let me know if you see any error message displayed.

9.From Device Manager, locate the graphic card and right click on it and select 'Update Driver software', select Browse manually> Browse to this location: C:\NVIDIA\DisplayDriver\382.05 and click OK.

10. Once the installation is finished, please restart the computer and see if issue is resolved.

I look forward for your reply to assist you better.

Best regards,
Biprajit
NVIDIA Customer Care

This is my other problem

Hi I have done some research and found this source which tells me what to do if I can't find Nvidia in Device Manager but I followed it to the letter and now I am quite worried that I may have permanently deleted Nvidia from my laptop. Do you know if this can be fixed?.

Here is link to site https://www.drivereasy.com/knowledge/fix-nvidia-graphics-card-not-showing-device-manager/

As shown in the image below the Nvidia graphics card is not listed anywhere and I can't find other/unknown devices on there only my Intel Graphics card is shown under display adapters. Also I deleted the whole C: Nvidia folder and then chose it to be installed at the default location however when I went to device manager nothing showed up. I do remember following a solution online which told me to uninstall the Graphics driver from Device Manager as well as Control Panel, if this is the case is there a way I can get it back like with a command prompt etc as it is no longer under device manager.

Cheers for your help so far.