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the fact that user perception is often times suppressed and disregarded is very troubling, reality is simply perception, how we perceive the world is as important as how we live life. if you see steam as nothing but great, you are not allowing anything better to happen with steam.
meanwhile a user who might see something wrong with steam offers idea's and suggestions to make steam better, for themselves and for others.
you are allowed to think there is nothing wrong with steam, just as they are allowed to think that something is wrong with steam and needs to be changed. that is basic perception.
because everyone is important, there should really be no banning, and only light topic removal and suppress, take for example if a game is talked about badly, not much is done, if a valve game is talked about badly, that topic is suppressed, do you start to see what is now going on?
so if a user talks badly about others, often times the content stays, if a user talks badly about steam they are suddenly banned and the content is removed. this is going into a far deeper debate then simply clarity of moderation bans, but reality is Banning needs to be reserved for extreme cases.
while maybe all steam can do is ban someone, im not sure that is wise, or productive to the forum or community. steam can surely ban people for what ever reason, but the ethical questions are should they really do it? aren't the users the most important thing to steam, without them what does steam become, without discussion or conversation what does the forum become?
lets allow people to speak freely on topics and cut back on user banning, cut back on topic removal, because both of these issues are only a problem because it is being made a problem. i think most people find a majority of topics interesting and enjoy them, so lets not remove the content from the forums.
thank you for continuing to enjoy steam forums and being a important part of the community.
to make great new inspiring content that progress's the development of steam.
I feel that not only should moderation be more transparent, but it would also be a good idea to have moderators complete moderation history under View, including the ability to see all user bans and thread deletions. locks. topic removal, suppression and bans they have given, when you look at there profile.
we could even show banned by this user, and reversed by this other moderator. the point is moderation needs to be accountable. a moderator could do 9 outta 10 things right, but that 1 thing wrong, that 1 time they just ban a user that doesn't deserve it could cost steam that user ever doing business with them again. That is pretty serious.
Steam already name shames individual accounts on the forum, so that if a user is banned they have a big red highlited "Banned" next to there name even on forum threads they posted in the past. This should not really be happening, because steam is shaming that account and that in itself is very problematic for the user.
So the take away is Moderator should have to wear that ban hand out like a badge since the users do. that a moderator who gets to hide behind a wall of invisibility has no accountability.
I assure you: Toxic people exist.
But that's not a "fact" at all.
That is a recipe for disaster.
Oh, it's wise.
And the ethical answer is yes, they should.
That's exactly WHY we need moderation.
Toxic rhetoric is not "content".
This would just subject moderators to harassment and hate campaigns.
Before the paid mod took over. People were blaming the "cabal" of volunteer moderators. When the paid mods started to step in, people still blamed the VMods when they were not even the ones issuing the bans. And now that the VMods are completely retired, you blame the paid mod for having issues or whatever.
Did it ever occur to you that you and your pals MIGHT just very well be the problem here? Ever heard of that silly joke about the taxi driver calling the cops because literally everyone was driving on the wrong side of the road?
Just how much of this nonsense will be required for people to finally grow some level of personal responsability?
Moderation history is indeed taken into account. If you call this "harassment" or "silencing", I am sorry to be the 7843563987 person to tell you but that's a "you" problem. This is how moderation work and always worked. You don't just come back with a clean slate after your ban expire.
Which is a flat out lie and you know it. You people only want a name to take your pound of flesh and construct your conspiracy theories around them.
You can request your 'accountability' through the ban notice or a support ticket.
Perhaps if you disagree with their decision you come to the forums to show others said unjust ban, but this too is the current status quo. An individual's or the communities agency does not increase, so I'm failing to see what the benefit is overall even if we disregard the witch hunt this would create.
Wait, what? What harassment and hate campaign? Surely, you don't mean people civilly disagreeing with your (at best) questionable suggestions?
Have you? You have started with the mindset that people shouldn't face consequences for toxic behavior, then worked backwards to try to come up with a rationale that justifies such a stance. Perhaps you believe that expressing a poorly thought-out point civilly and using polite language gives it more weight, but a bad idea is a bad idea.
They don't have "discussion rights". If they can't follow the rules, they will (and should) face consequences.
You don't reduce hostility by allowing it to run rampant, consequence-free.
Well, that's a disingenuous statement if I ever heard one. You are not being "bullied" or "systematically harassed" if you face the predictable and reasonable consequences of choosing to break forum rules. And while moderators may make mistakes from time to time, they don't "choose" to make bad decisions.
Actually, that's a great reason to ban someone.
Is it? How so? Most bans are temporary and give the offender a chance to cool off (which is often all they need to correct their behavior).
That's an absurd false equivalence and doesn't help you sound reasonable.
Now tell me what's the point of 'retaining' such users in the community.
The demand for 'transparency' is for the most part a tool to be used by toxic actors in order to strongarm moderation into their bidding through social engineering.
Ironically, such 'transparency' needs to be two-fold in order to function. It also needs transparency from the user side. But that's often a thing that's conveniently left out when discussing the subject.
Want transparency? OK. We need Steam to show the number of bans each forum user has first, so we can know with transparency who are we talking with (Thing is already a feature, mod eyes only)
People disagreeing with you, and pointing out the very obvious flaws in your logic and argument is not harassment or hate. It's actual debate and discussion. And it's already been explained. Two wrongs don't make a right.
If you are being harassed, then report it to the proper authorities. That can be Steam Support, or even your local law enforcement, depending on the nature of the harassment.
And past history of doxing, threats, and other genuine hate campaigns against developers and moderators say without a doubt that you are 100% incorrect on this line of reasoning.
They are doing the job they are paid to do. Simple as. If you break the rules, they are supposed to do their job. Just because you don't like the rules, or the punishment that results from breaking them doesn't mean moderators are doing anything wrong. If you don't like the rules, you are 1000% free to go find a forum where the rules are more to you liking.
No you haven't. All you have used are false equivalencies and failed logic.
Speaking of which:
The arguments presented here represent the best interests of ALL users of these forums, including the ones who do not wish (nor should) be subjected to trolls or edgelords at every turn. Again, it is not the responsibility of common users to hold any moderator accountable for their job - that is simply a recipe for disaster.
There are no rights in a privately own discussion forum. The only rights any user has is the freedom to follow the rules, or go elsewhere if they feel the rules don't suit their own personal viewpoint.
The only hostility that ever comes from the current system are from those who believe the rules should not apply to them, and those who believe that they should be able to say whatever they want regardless of who may be offended or harassed by the comments. In other words, the only hostility comes from those who prefer to be disruptive, trollish, and edgelords. Which ruins the experience for all the other users who understand how to be part of civil discourse and a contributing member of a community and society as a whole.
Failed logic once again. There are no tiers of levels for Steam users. We are all equal under Valve's eyes. There are only those who can follow the rules, which is the vast majority of the users of this platform, and those who simply would rather be disruptive and refuse to follow the rules, of which there are very few, thankfully, and which is kept in check by the current moderation system.
A false equivalency spoken from someone who clearly never had a gun shoved in their face. It takes a lot for me to reach even the lowest level of disgust, so you can pat yourself on the back for breaking that threshold. And it is that very mentality that brings about statements like this that proves moderation is absolutely necessary in a forum space, and that some people absolutely do not deserve to have an forum presence in a place where people desire to have civil discourse and be members of a productive community.
steam moderators are here to serve and protect steam users.
while getting offended over such topics is clearly a personal issue, one would hope that a user who can not control themselves would seek to remove themselves from the topic.
this is a discussion , it is not a place to promote hate speech or negative views of topic discussion or at users.
I hope you can all find better ways to express yourself that doesn't become counter productive to the steam experience and its growth.