Why do you hate Steam?!

[R I D D I M]

Okay, we could hardly hate Steam. I love it, of course, there are no other game platform yet that can stand against it... but surely Steam has its flaws and they may vary depending on who's using it. So I am making this post so we can list down what we dislike here.


- Pending refunds. It is so annoying to wait 24 hours to get a refund back to the wallet. The waiting time will increase to 2 days if you recently refunded a game and then sold anything on the market in the next days.

- Unchangeable usernames. I was 13 when I created my account so my username is not what I'd chose nowadays, changing it would be something I'd appreciate.

- Recently I faced a bug where I was unable to purchase less than $1 games. I don't know if it was a bug because Steam Support never answered me if it was, they just said it widely happening. Their solution to the problem was contacting the game publisher so they could increase the price.

- Despite the whole profile customisations it lacks some important things (imo) like hiding the comments without deleting them and a button to remove currently selected badges/achievements/items in showcases.

[Haruspex]

Valve's weird inconsistency when it comes to Japanese games is frustrating sometimes. They'll allow the nastiest, most disgusting adults-only games, but if the game is Japanese there's a non-zero chance it will get blocked for completely arbitrary reasons. Sometimes they're allowed. Other times they're not. In one instance the game was allowed, but the sequel was blocked even though it contains the same kind of content. There are even games that are all-ages, ESRB rated, and came out on the Switch and PS Vita that got blocked. Also once a game is blocked, there's very little recourse the publisher has to appeal. They can try and fix the issue and resubmit, but it seems to be at the whims of some random person at Valve as to whether they'll allow it, and once they've decided "no", that's pretty much it for that game.

GOG has proved to be a refuge for some of these games. I've picked up quite a bit there just because Steam wouldn't have them.

[Mad Scientist]

Originally posted by ÓIXXXLA:

- Pending refunds.

Doesn't bother me, only had something pending once anyway.

Originally posted by ÓIXXXLA:

- Unchangeable usernames.

The login name? Not exactly a big issue, plus it helps people trying to recover accounts. Could it be made changeable but reference the original creation datetime? probably.

Originally posted by ÓIXXXLA:

- Despite the whole profile customisations it lacks some important things (imo) like hiding the comments without deleting them and a button to remove currently selected badges/achievements/items in showcases.

Not important, but it will likely have a limited future, like the steam green for accounts made in the first year, or general ones that'll cost steam points. Likely a "in Valve time" sort of thing, but limited customization most likely.

[WANG ATTACK]

steam itself is pretty great and is constantly adding cool new features. The forums though are a bit archaic and full of ♥♥♥♥♥

[cSg|mc-Hotsauce]

Some bugs that were reported can take weeks or even exactly 2 years to the day for a fix to be rolled out.

[Lamiosa]

I mostly used Steam as marketplace for games since 16 years. Did not had any issues with buying or even refunds or even the support handling it, if I had questions.

The community (discussions) I use about a decade, as I did not use it the first years. I had no issues with the Steam support, even defending them if others told they had, describing them as fair and always stick to the rules, until one day when I saw they were banning for saying someone who called the devloper a "racist" the one would do "trolling".

Didn't even know till then that saying that someone is "trolling" is an insult and because it is unclear why someone was allowed to call the developer a "racist" while people getting banned for saying it is trollint, it became unpredictable and unclear to me when a rule is broken.
I guess it is just a good advice to not react, if someone starts insulting someone, even if pointing out that it is provocation.

However that is also the point someone else mentioned, the forum is "archaic", there are often discussion in game forums which go far from asking about the game and people like to insult each other, troll or even find reasons to report someone.

[Clone303]

Only dislike the forum moderator's in the some of the game forums, you get banned for no reason and the guy who start it goes free, well ♥♥♥♥ you too, moderator, there fine here in Steam own forums but really bad in other

[Lamiosa]

Originally posted by Clone303:

Only dislike the forum moderator's in the some of the game forums, you get banned for no reason and the guy who start it goes free, well ♥♥♥♥ you too, moderator, there fine here in Steam own forums but really bad in other

This is what I mean, it is unpredictable. Telling someone is trolling is then somehow an offense, but telling that the developer is a racist was not, while in past it was always other way round.

I guess it also depends on who moderates. If you get a forum moderated by the devs themselves, someone calling devs a racist or even talks bad about a game could get banned, while Steam Mods do not necessary ban people insulting the dev, but have their own reasons.

The only constant you have is, that you should not to call anyone anything and not get personal, but just move on. Even defending yourself or others could get you into trouble, if it addresses someone else in a negative way.