Fenris 18. apr. 2024 kl. 7:58
Implement a solution for Adult Only Games in Germany
I am over 30 years old, even my Steam Account is 17 Years old, and i am not allowed to buy Adult Only games, because of stupid German laws or Steam to lazy to implement a Age Verification.
The Customers are now suffering, because the German Goverment and Valve are to Stuborn to solve this...
Other Websites where able to implement a easy Age Verification, why is Valve not able to do it?
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Viser 31-45 af 46 kommentarer
Fenris 18. apr. 2024 kl. 10:04 
Oprindeligt skrevet af brian9824:
It's not about being against the idea as explaining that your not looking at the picture with an impartial set of eyes.

Yes it sucks for you, but your biased because your effected. Your refusing to see that NOT doing anything IS a valid form of action, its just one that is not preferential to you. It would be great if Valve fixed it, but its also reasonable to realize that your a small portion of Valve's users, and it only effects a small portion of the games. So it might not be high on their list, or even cost effective for them to do it.
I am totaly aware that this is a valid solution.
i used some hard words against valve and the goverment. so thats partly my fault to make a wrong impression. (the hard words against the goverment are still meant as said though)
i just wanted to try to make this suggestion. i understand that this is for the minority of the minority, but if nobody makes this suggestion, nothing will ever change.
what can be argued about is maybe my view of the amount of work i might take to implement this solution. as is said, i am a software developer by myself, and i cant immagine this is a big thing. on the other hand, i dont know how complex steam or its system behind is build.
Boblin the Goblin 18. apr. 2024 kl. 10:07 
Oprindeligt skrevet af William Shakesman:
Oprindeligt skrevet af Fenris:
can sombody explain to me why you guys against this idea so much if you are not affected by it and do have nothing to do with the solution? thats not meant as an insult in any way i just dont get it why you are like this
I dont like this stupid cencoring of the goverment ether and i argued with them already. thats a waste of time, because the people there are seeing them selfes like heros that are saving the childs from harmfull contend...
if i had the balls to leave my friends and family, i would leave this country, maybe even the eu. this whole over regulations are absolutle stupid...
If it makes you feel any better, they're like this about every single suggestion that would benefit the users. Its not just you or Germany. It is just what this board is for and the tiny angry clique that has set up shop here.
Weird.

I remember some people stating they are nothing but respectful to other users here. I guess it was just my imagination.
Start_Running 18. apr. 2024 kl. 10:07 
Oprindeligt skrevet af Fenris:
can sombody explain to me why you guys against this idea so much if you are not affected by it and do have nothing to do with the solution? thats not meant as an insult in any way i just dont get it why you are like this
Firstly?
Nop one is obligated to be in favour of your idea.
Secondly. As said. there is already a solution that is apparently working well for Valve and apparently the majority of german gamers. That the solution doesn't Suit YOU and a few others specifically is basically just one of those tough luck scenarios.

Businesses are numbers games. And if the amount expected in doesn't offer an acceptable ROI of the prohjected costs... then it ain't happening.

Oprindeligt skrevet af Fenris:
I dont like this stupid cencoring of the goverment ether and i argued with them already. thats a waste of time, because the people there are seeing them selfes like heros that are saving the childs from harmfull contend...
Such is like. SOmetimes you are the minority that's not worth anyone's time or consideration.

Oprindeligt skrevet af Fenris:
if i had the balls to leave my friends and family, i would leave this country, maybe even the eu. this whole over regulations are absolutle stupid...
Well. See,. Just like how you have a solution available that is nolt worth the cost, twhat you suggest is tthe same to Valve.

I mean as said. CLearly the actual revenue numbers Valve has had to look over paint an entirely different picture.
Brian9824 18. apr. 2024 kl. 10:14 
Oprindeligt skrevet af Fenris:
Oprindeligt skrevet af brian9824:
It's not about being against the idea as explaining that your not looking at the picture with an impartial set of eyes.

Yes it sucks for you, but your biased because your effected. Your refusing to see that NOT doing anything IS a valid form of action, its just one that is not preferential to you. It would be great if Valve fixed it, but its also reasonable to realize that your a small portion of Valve's users, and it only effects a small portion of the games. So it might not be high on their list, or even cost effective for them to do it.
I am totaly aware that this is a valid solution.
i used some hard words against valve and the goverment. so thats partly my fault to make a wrong impression. (the hard words against the goverment are still meant as said though)
i just wanted to try to make this suggestion. i understand that this is for the minority of the minority, but if nobody makes this suggestion, nothing will ever change.
what can be argued about is maybe my view of the amount of work i might take to implement this solution. as is said, i am a software developer by myself, and i cant immagine this is a big thing. on the other hand, i dont know how complex steam or its system behind is build.

Making a suggestion isn't going to accomplish anything. Valve commented on the issue a while back, they are aware of it, and its not like they aren't doing anything because no one has asked.

Its a question of complexity vs cost vs resources. If they use a clearinghouse that ALREADY integrates its relatively simple, but the most costly solution over the long term versus doing it in house which would be much more complex, but cheaper in the short term. Then there is also the oppurtunity cost as they have a finite amount of staff, so that means to implement this something else planned has to be replaced and that something else most likely benefits far more users.

it's a crappy situation but its one Germany created
Mad Scientist 18. apr. 2024 kl. 10:14 
Oprindeligt skrevet af Fenris:
can sombody explain to me why you guys against this idea so much if you are not affected by it and do have nothing to do with the solution? thats not meant as an insult in any way i just dont get it why you are like this
I dont like this stupid cencoring of the goverment ether and i argued with them already. thats a waste of time, because the people there are seeing them selfes like heros that are saving the childs from harmfull contend...
if i had the balls to leave my friends and family, i would leave this country, maybe even the eu. this whole over regulations are absolutle stupid...
Because they get to choose if they want to do that or not, there's forced compliance then there's the sort of compliance that says they don't want to do that so the option is gone sort of thing. Telling people to "calm down" or another calling them an "angry clique" is being dishonest about others feedback. Companies and people often don't like forced compliance, especially when a nation often tries gross over-reach of their own power as if they have full global power over other businesses and international trade.
Sidst redigeret af Mad Scientist; 18. apr. 2024 kl. 10:15
Tito Shivan 18. apr. 2024 kl. 12:43 
Given all the time it has passed it seems pretty clear Steam has already found a solution for adult games in Germany.

Not selling them there.

Or they're having a bad case of Valve Time in developing the solution. But considering how Valve loves one-size-fits-all solutions it's probably the former.

Sure it sucks when the solution a business finds to your problem is to simply drop you as a customer
Fenris 18. apr. 2024 kl. 13:50 
dear god what was i thinking to open a post here...
all i tried was to make a suggestion here to give valve a heads up, that there are people that are unhappy with this and that there could be a alternative solution...
and here i get lectured how companys work from a bunch of bystanders that are absolutly not affected by the issue and the solution... I know how company make decisions, thank you.
steam is the biggest gaming platform on the planet and sits on a giant pile of cash, and i cant immagine that this is such a big of a deal to find a sollution that works for valve, the game devs and the customers.
and i know that valve can do what they pleases and continue the way it is, but i am not a guy who stays silent if i come accross a issue and try everything to get a sollution. and that involves to make a suggestion on a sugguestion forum. if it gets decliened by valve (not you here), i'm fine and draw my conclusions.
i really whish you guys that your goverment will never come up with a simialar law, and that you find some empathy for others.
if you want to continue explaning how the world works, feel free, but i am goin to ignore this thread. have a good day everyone
KalGimpa 18. apr. 2024 kl. 14:37 
Oprindeligt skrevet af William Shakesman:
Oprindeligt skrevet af KalCuey:

not liking the solution they came up with is one thing

the idea that steam has some obligation to get you an adult themed game is a bit much

as far as i know

the devs are welcome to put their games on a store that does comply with those laws
I mean, to be fair, if China had a law like this or the whole EU implemented this law, Valve would have fixed it yesterday. Scoffing at the obligation is one thing but lets not pretend we all aren't totally aware of what constitutes an obligation here. In multicultural multinational societies it is always the size of your bloc. Valve already learned this lesson the last time they tried to ignore EU law.

If implementation is as trivial and a solved problem as he says, then Valve is calculating incorrectly in their refusal. It is a weird sort of spite to dismiss that as a possibility. If it is workable on the cheap and easy, then there is no better use of the Suggestions board than to bring that up to Valve.


you play a lot of

"if"

games

how come?
Tito Shivan 18. apr. 2024 kl. 23:21 
Oprindeligt skrevet af William Shakesman:
I mean, to be fair, if China had a law like this or the whole EU implemented this law, Valve would have fixed it yesterday.
Mind Valve nuked access to the whole Steam Community for China overnight and canned the whole chinese language subforum.
They're also asking the same billing information everywhere regardless of what regions consider enough to identify a customer.

It's not like they reserve the sledgehammer solution for the small markets either.
Darren 20. apr. 2024 kl. 23:06 
Everyone seems to be indicating this should be "easy" to add. It's not KJM has quite strict requirements. It's not just getting a number sending it to a government API and getting a tick in fact the KJM explicitly says this is not sufficient. The check essentially has to be done to the same quality level as having the person standing in front of you face to face with the document so you can assert:
* The document indicates they are old enough
* The document looks real
* They look like the document owner.

As an example of an approved system from the KJM website:

If a user wants to identify with the “Yoti App” of Yoti Ltd., he confirms a code in the app, which he has received via SMS after stating his mobile phone number. He then has to set up a five-digit PIN code of his choice before “Yoti App” controls it by taking the images. He has to move his face to the camera of the smartphone after requesting it. This “life detection” ensures that it is actually a live shot and not just a photo. The “Yoti App” then automatically reads out all the data of the identification document held by the user in front of the smartphone’s camera and checks that it is a real document based on various security features. Finally, the biometric comparison of the photo is automated on the identification document with the live recording of the person to be identified.

The authentication is done by scanning a QR code, which is preceded by the offer for which age verification is to be provided. This opens the password-protected “Yoti App”. If the user confirms their age in the app, he receives access to the respective offer.

After examining the concept, the KJM came to the conclusion that the "Yoti App" system of Yoti Ltd. is suitable in the version presented and, if implemented according to the corresponding implementation, as a complete AVS concept within the meaning of the KJM criteria, is suitable for ensuring a closed user group for adults in accordance with the Youth Media Protection State Treaty (JMStV).

This is obviously far from trivial to implement. Valve would only ever do it if one of these apps were cheap enough that the amount of extra they'd expect to get from the German customers would well and truly exceed the yearly fees. Implementing this internally would be hundreds of thousands of dollars worth of development that still needs approval from KJM.

Personally I'd push for German retailers to handle this segment via Steam keys it'd be so much cheaper, the retailer would just sight the ID before selling the Steam key it wouldn't cost Valve anything and German retailers could do this right now if they wanted..
Fenris 21. apr. 2024 kl. 1:54 
Oprindeligt skrevet af Darren:
Everyone seems to be indicating this should be "easy" to add. It's not KJM has quite strict requirements. It's not just getting a number sending it to a government API and getting a tick in fact the KJM explicitly says this is not sufficient. The check essentially has to be done to the same quality level as having the person standing in front of you face to face with the document so you can assert:
* The document indicates they are old enough
* The document looks real
* They look like the document owner.

As an example of an approved system from the KJM website:

If a user wants to identify with the “Yoti App” of Yoti Ltd., he confirms a code in the app, which he has received via SMS after stating his mobile phone number. He then has to set up a five-digit PIN code of his choice before “Yoti App” controls it by taking the images. He has to move his face to the camera of the smartphone after requesting it. This “life detection” ensures that it is actually a live shot and not just a photo. The “Yoti App” then automatically reads out all the data of the identification document held by the user in front of the smartphone’s camera and checks that it is a real document based on various security features. Finally, the biometric comparison of the photo is automated on the identification document with the live recording of the person to be identified.

The authentication is done by scanning a QR code, which is preceded by the offer for which age verification is to be provided. This opens the password-protected “Yoti App”. If the user confirms their age in the app, he receives access to the respective offer.

After examining the concept, the KJM came to the conclusion that the "Yoti App" system of Yoti Ltd. is suitable in the version presented and, if implemented according to the corresponding implementation, as a complete AVS concept within the meaning of the KJM criteria, is suitable for ensuring a closed user group for adults in accordance with the Youth Media Protection State Treaty (JMStV).

This is obviously far from trivial to implement. Valve would only ever do it if one of these apps were cheap enough that the amount of extra they'd expect to get from the German customers would well and truly exceed the yearly fees. Implementing this internally would be hundreds of thousands of dollars worth of development that still needs approval from KJM.

Personally I'd push for German retailers to handle this segment via Steam keys it'd be so much cheaper, the retailer would just sight the ID before selling the Steam key it wouldn't cost Valve anything and German retailers could do this right now if they wanted..
damn i must have forget to disable notifications for this thread, but since i'm here...

then why does it work for amazon to enable 18+ contend on prime tv, that you can simply put in your id number from the id card without any photo or whatever? other websites i have done this with a simple pictures from you id with most parts of the id coverd. google for anisearch. its a common anime database website and lock for a 18+ anime, there you get a notification that you can do the age verification and a link for the webpage. all instructions are also in english.
taking the userbase of steam in account, the way amazon implemented this, might be better for valve and more secure.

about prossible costs, they could charge the user for this, and this yoti this sound awfull over complicated, post-ident is far more simple. someone send a request and what info they want confirmed, you get send a mail with the form, go to a post office, get comfirmed that its realy you, pay the fee, the reqestor gets his confirmation, done. this is also valid as age verification. this is a example of the cheapest way to do this.

your idea to go for retailers, is what i use at the moment to get those games, or i get them from the developer direct, but this does not work with every indy game developer, the minority of them works with retailers or sell key directly.

all things to this topic are said here or in other threads about it.
the implementation of an age verification should not be a big of an problem,there are already solution out ther. the potential costs could be charged from the user who wants to get verified.
and since this issue affects indi games if they dont fill out the self assesment, this would be helpfull for customers and developers, and is very likely to pay out for valve over the time.
at this point, valve is just stubborn and/or lazy.
Sidst redigeret af Fenris; 21. apr. 2024 kl. 1:56
Darren 21. apr. 2024 kl. 2:43 
Oprindeligt skrevet af Fenris:
then why does it work for amazon to enable 18+ contend on prime tv, that you can simply put in your id number from the id card without any photo or whatever? other websites i have done this with a simple pictures from you id with most parts of the id coverd. google for anisearch. its a common anime database website and lock for a 18+ anime, there you get a notification that you can do the age verification and a link for the webpage. all instructions are also in english.
taking the userbase of steam in account, the way amazon implemented this, might be better for valve and more secure.

Everything I can see on the KJM website indicates such would be insufficient as age verification.

Anisearch doesn't look like it has any special age verification for Germans, it's the same 18+ verification for everyone (and would be insufficient but unless someone complained unlikely the government would do anything about it).

I can't find anything about how Amazon's works in detail, it doesn't appear to match any of the approved methods. I would assume they like a lot of US companies haven't bothered to familiarise themselves fully with the German law and just aren't following it properly.
Fenris 21. apr. 2024 kl. 10:13 
Oprindeligt skrevet af Darren:
Oprindeligt skrevet af Fenris:
then why does it work for amazon to enable 18+ contend on prime tv, that you can simply put in your id number from the id card without any photo or whatever? other websites i have done this with a simple pictures from you id with most parts of the id coverd. google for anisearch. its a common anime database website and lock for a 18+ anime, there you get a notification that you can do the age verification and a link for the webpage. all instructions are also in english.
taking the userbase of steam in account, the way amazon implemented this, might be better for valve and more secure.

Everything I can see on the KJM website indicates such would be insufficient as age verification.

Anisearch doesn't look like it has any special age verification for Germans, it's the same 18+ verification for everyone (and would be insufficient but unless someone complained unlikely the government would do anything about it).

I can't find anything about how Amazon's works in detail, it doesn't appear to match any of the approved methods. I would assume they like a lot of US companies haven't bothered to familiarise themselves fully with the German law and just aren't following it properly.
i dont know where you got that.
there are many articels to read how the amazon age verification works. of couse this is a age verification special for germany, they asking for the id numbers from the german id card or the drivers license.
and if these sites would not be according to the to requirement of the KJM, the sites would have been blocked like dlsite for exaple. they dont have any age verification, and because of this, they where foced to block all users from germany
Darren 21. apr. 2024 kl. 20:30 
Both the KJM and FSM websites mention it:

https://www.fsm.de/en/online-youth-protection/technical-child-protection/


Age verification systems (AVS)
Using an age verification system, providers are allowed to provide content illegal for minors but legal for adults (e.g. pornography).

Such a system will generally need to consist of two components: first of all, it is necessary for the user to be reliably identified, at which point it is determined whether or not the person in question is of legal age. Given the current state of technology, such a determination can only be made through personal contact (“face-to-face monitoring”). Age verification by purely technical means is also conceivable if it can achieve the same level of reliability as a personal age check.

The second component is authentication at each individual usage: it must always be ensured that the content is only being accessed by the person identified as being of legal age at the first step. The risk of access data being passed on to minors should also be reduced.

Whether these requirements are met will always depend on the individual case. In the event of infringements, the state media authorities can impose sanctions upon the provider in question via the Commission for the Protection of Minors in the Media (KJM).

The FSM has also assessed a large number of age verification systems. Member companies can apply for such an assessment to be carried out by the FSM Expert Evaluator Commission.

Prime Video is not mentioned as being compliant with Age Verification. It is mentioned earlier on the page as being compliant with the much less stringent "Youth protection programmes" which is more about having parental controls available and able to be used.

Every page I can find indicates Age Verification requires proving not just that a given ID is allowed to consume the content but that the person consuming the content is the owner of that ID. Which as I've said the information I have (mostly from you) is a level of identification Amazon doesn't do.
trinner 11. sep. 2024 kl. 4:14 
Is there any update on this topic? We need age verificationyesterday! They need to hurry :(
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