Refund Policy

[Ninefinger]

Recently there have been games that have been adding things after purchasing them that were not part of the original product that was purchased and can not be refunded due to the policy.

I really want to suggest an option to not refund the game but to allow me to shift those funds entirely to steam rather than give them to the developer.

This would give steam an option to allow a game to be refunded at any time no matter what, no matter how much you played or anything and the customer would have an option to deny funds to practices they wish not to support allowing the consumer to have more voting power with their money.

I would gladly give steam the money I paid for a game that added scummy forced logins to third party apps, like forcing a Playstation Account link when I dont have a console and dont want anything to do with Playstation for eg., steam deserve the money ten fold for their service and valve and Gaben are such shining examples of practices I wish to support not this type of garbage.

Give me the power to vote with my money PLS Gaben Godfather of gaming.

[cSg|mc-Hotsauce]

引用自 Ninefinger：

The problem is in life people see game, people want game, people find out if can play game, people can play game, people buy game, people play game :) , Dev Update game, people no longer can play game that could because of update.

good developer be like :( I fix game for you so you can still play because we dont force you to do things you dont want

Bad Developer be lke :) he he should have known, we warned you we are now focin gyou knew it was com,ming here you go bend over take it.

Me be like Facepalm, ♥♥♥♥♥♥♥♥ this has to stop.

People be like ha ha no no they are righr they didnt read ha ha, I bee like Facepalm sorry brothers I tried.

People complained about Activision requiring phone number linking from either their Activision account or Steam account for all new CoD titles but let's just say that the requirements are justified and Valve isn't going to restrict them from having them.

[Ikaros]

Yeah imagine you buy a game but later they add a third party launcher!
Players should be able to refund their game! because it's not like how it was advertised first on steam!

[Mad Scientist]

引用自 Ikaros：

Yeah imagine you buy a game but later they add a third party launcher!
Players should be able to refund their game! because it's not like how it was advertised first on steam!

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

[cSg|mc-Hotsauce]

引用自 Mad Scientist：

引用自 Ikaros：

Yeah imagine you buy a game but later they add a third party launcher!
Players should be able to refund their game! because it's not like how it was advertised first on steam!

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

Also, the archive from Dec 7, 2023...

https://web.archive.org/web/20231207163847/https://store.steampowered.com/app/553850/HELLDIVERS_2/

[Zarineth]

引用自 Mad Scientist：

引用自 Ikaros：

Yeah imagine you buy a game but later they add a third party launcher!
Players should be able to refund their game! because it's not like how it was advertised first on steam!

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

I would say, that at least it's something new for people to complain. But it's literally the same drama as with Early Access...

[Ninefinger]

Gaming is in such a ♥♥♥♥ spot brothers, Gaben gave us Steam and Left 4 Dead and then abandoned us till the steam deck, we need games GABEN SAVE US, Devs for any game that have made bad decisions give me herpes and I am so sick of the rash I want to rip my ♥♥♥♥ off.

I just want good thoughtful games to come from the right place, not corprate greed and needing to meet a prfit margin.

The best games have come from nothing to lose, built from blood sweat tears and imagination out of passion for a vision and creative design.

I dont mind selling cosmetics too much but we cant lean everything on that as the sole creative changing market in gaming for the love of god.

New game designs and mechanics and making it as accessable and playable to as many people as possible and trying to maintain that aspect.

If I were able to make a game I would never exlude anyone with an upate that might do that, I could never take someones money for anything I didnt know they would continue to be happy with forever or for as long as I can manitain and at the mercy of the customer.

ON GOD If I made a game I would state that money will be fully refunded to anyone that chose to revoke wanting to donate or support my creation at any point for any reason as it stands and continues to stand and at your mercy allow me to have your money for as long as you allow me to, for I will do everything in my power to provide you with and continue to provide you with what you wanted and expected in the first place. If for whatever reason you choose to refund that money I ON GOD grant that wish and would do that in a heartbeat, all in good faith brothers.

IF I made a good game do you think I would be successful? I think I would be more successful tan some triple A companies.

[Aachen]

That’s quite the romantic take on the industry.

[cSg|mc-Hotsauce]

Buying into a live service game while also not liking live services games is not the fault of the storefront you made the purchase from.

[Boblin the Goblin]

引用自 Mad Scientist：

引用自 Ikaros：

Yeah imagine you buy a game but later they add a third party launcher!
Players should be able to refund their game! because it's not like how it was advertised first on steam!

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

You never gave me an answer.

If a developer is telling you that being required to sign into a 3rd party account is a bug, would that tell you that you are required to sign into a 3rd party account for the game?

[cSg|mc-Hotsauce]

引用自 SlowMango：

引用自 Mad Scientist：

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

You never gave me an answer.

If a developer is telling you that being required to sign into a 3rd party account is a bug, would that tell you that you are required to sign into a 3rd party account for the game?

Due to technical issues at the launch of HELLDIVERS™ 2, we allowed the linking requirements for Steam accounts to a PlayStation Network account to be temporarily optional. That grace period will now expire. See details below in this post.

https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

[Mad Scientist]

引用自 Ninefinger：

I just want good thoughtful games to come from the right place, not corprate greed and needing to meet a prfit margin.

Crossplay however, is not greed, it's letting people play across PC & PS consoles.

引用自 Ninefinger：

If I were able to make a game I would never exlude anyone with an upate that might do that, I could never take someones money for anything I didnt know they would continue to be happy with forever or for as long as I can manitain and at the mercy of the customer.

You're saying that now, but almost all games by default will "exclude" people, and that's the people that don't have the hardware to play the game itself. Games are usually made to cater to specific hardware ranges, and not below those ranges, depending on how CPU, GPU and RAM intensive it is.

引用自 Ninefinger：

ON GOD If I made a game I would state that money will be fully refunded to anyone that chose to revoke wanting to donate or support my creation at any point for any reason

You'd likely sing a different tune if you allowed this and saw losses.

----------

引用自 SlowMango：

引用自 Mad Scientist：

Except the requirement was advertised. Credit to Hotsauce for this, which is likely going to see a lot of traffic this week:
https://steamcommunity.com/sharedfiles/filedetails/?id=3238492145

You never gave me an answer.

If a developer is telling you that being required to sign into a 3rd party account is a bug, would that tell you that you are required to sign into a 3rd party account for the game?

Interesting, because this seems contrary:
https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

引用自 Sony Interactive Entertainment ：

Attention Helldivers,

Due to technical issues at the launch of HELLDIVERS™ 2, we allowed the linking requirements for Steam accounts to a PlayStation Network account to be temporarily optional. That grace period will now expire. See details below in this post.

Account linking plays a critical role in protecting our players and upholding the values of safety and security provided on PlayStation and PlayStation Studios games. This is our main way to protect players from griefing and abuse by enabling the banning of players that engage in that type of behaviour. It also allows those players that have been banned the right to appeal.

As such, as of May 6th, all new HELLDIVERS 2 players on Steam will be required to connect their Steam account to a PlayStation Network account. Current players on Steam will start to see the mandatory login from May 30th and will be required to have linked a Steam and PlayStation Network account by June 4th. PlayStation Network accounts are free and easy to set up using this link
https://www.playstation.com/support/account/create-account-for-psn/

We understand that while this may be an inconvenience to some of you, this step will help us to continue to build a community that you are all proud to be a part of.

Many thanks for your continued support of HELLDIVERS 2!

Sony Interactive Entertainment

Posted
Thu, May 2, 2024 @ 5:33 PM PDT

[Boblin the Goblin]

引用自 cSg|mc-Hotsauce：

引用自 SlowMango：

You never gave me an answer.

If a developer is telling you that being required to sign into a 3rd party account is a bug, would that tell you that you are required to sign into a 3rd party account for the game?

Due to technical issues at the launch of HELLDIVERS™ 2, we allowed the linking requirements for Steam accounts to a PlayStation Network account to be temporarily optional. That grace period will now expire. See details below in this post.

https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

:winterbunny2023:

I know of the announcement, that was made in the past 24 hours.

Nothing before that communicated that it was temporary, which is the point I am making. In fact, actions before the announcement communicated it wasn't actually a requirement with labeling being forced to sign in a bug.

The bug I'm speaking of happened around launch.

[Mad Scientist]

引用自 SlowMango：

引用自 cSg|mc-Hotsauce：

https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

I know of the announcement, that was made in the past 24 hours.

Nothing before that communicated that it was temporary, which is the point I am making. In fact, actions before the announcement communicated it wasn't actually a requirement with labeling being forced to sign in a bug.

Except again, it was a literal listed requirement and they announced that it is indeed, mandatory, as advertised.

People not reading the products page can only blame themselves.

[cSg|mc-Hotsauce]

引用自 SlowMango：

引用自 cSg|mc-Hotsauce：

https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

I know of the announcement, that was made in the past 24 hours.

Nothing before that communicated that it was temporary, which is the point I am making. In fact, actions before the announcement communicated it wasn't actually a requirement with labeling being forced to sign in a bug.

Please cite the source of it being a "bug." Thanks.

[Thermal Lance]

引用自 SlowMango：

引用自 cSg|mc-Hotsauce：

https://steamcommunity.com/games/553850/announcements/detail/4196868529806518742

:winterbunny2023:

I know of the announcement, that was made in the past 24 hours.

Nothing before that communicated that it was temporary, which is the point I am making. In fact, actions before the announcement communicated it wasn't actually a requirement with labeling being forced to sign in a bug.

Guess the devs poorly communicated it. Unfortunate.

So, what do you suggest they do anyway? I'm assuming there is something at the end of the argument and not just an argument for the sake of arguing.