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Steam is mismanaged, much of the platform is dated and out of touch with the current times, the Steam client nor website support accessibility, Valve won't put anything substantial back into the platform though they make billions of sales on tons of things, the message boards are deplorable disaster littered with trolls and trouble makers, moderation is a nightmare of bias and favouritism that doesn't deal with said trolls or trouble makers properly, the Steam user guidelines are too vague and sloppy giving moderators too much power over too many things, moderators wrongly warn or ban people because the Steam user guideline policies basically give them a loaded gun to shoot anyone with, Valve Early Access commission is steep, the Early Access program is an unregulated dumpster fire, their refund policy is garbage, award icons have become the new meta for troll enabling, gas lighting and the list goes on and on.
Where's Valve to fix it all? Nowhere to be seen, but In the back room counting all the money.
It's never a good idea to put all your games on one platform.
Sounds like you're not going anywhere then.
As for toxic individuals etc; game hubs and steam moderation take action on them. If someone gets permanently banned from a game hub as example, they're usually overwhelmingly an issue known to other players let alone eventually the Dev themselves, of which typically they become an issue to other game hubs and the main sections as they can no longer troll game hubs they're permanently banned from - so community bans should be used more often. People that are frequently banned without a ban being removed, are also overwhelmingly the source of most disruption and trolling on the forums. Troublemakers will find they will have a bad time and will earn more bans the more their behavior fails to improve, no matter what excuse they give or who they blame instead of being held accountable for their own behavior and improving behavior.
The platform is also constantly updating, as is VAC, and people often forget basic sales income numbers does not equate to sitting on billions of dollars as companies have operation expenses, taxes, etc. "Just hire more", "just spend more", "out of touch", "anti consumer" has been a crutch for people that don't realize a companies priorities are very different from their own, and if they're unhappy about that, they have plenty of places they can go which often doesn't have everything they want either. People will often bring these up but they're apparently more than happy to stay, though overwhelmingly they have an axe to grind with a Developer but take it out on Valve despite the Developer having made completely justified decisions.
Before Valve entered the scene, games were distributed physically. You had to pay the publisher their share, you had to pay for the physical disks and packaging, you had to pay for the retail shelf space your game sat on, and you had to pay the retailer a cut at check out. By the end of it all, a developer was lucky to maybe see 10% of the money a customer paid for a game.
On top of that, other big companies were publicly declaring PC gaming as dead and console as the future. All their bets were placed on console and later mobile, leaving Valve to rise unopposed in the PC gaming space for years.
Honestly, we're probably lucky it was Valve that took the reigns on PC gaming for the past two decades and not some other far greedier company. They haven't thrown their weight around to stifle competition at all. People just choose Steam because they actually like it. They're more comfortable here.
Feel free to go spend all your time and money over at GOG. It's a great storefront, and I highly recommend it. The DRM free approach is very commendable, and it's carved them out a nice niche among those who care about that sort of thing.
Supposedly dead.
Huh, this is something none of the other platform can boast about so they must be even more dead than Steam.
Stats aren't everything. Sheep are herd animals. People are often like herd animals. Just because the herd is travelling in one direction doesn't mean the ground they're travelling on is safe, secure or wise to travel on.
You keep believing what you want, this tells another story.
"Steam market is on track to generate over $9bn in full game revenue in 2023, a strong +18% growth over 2022"
BTW. When I dislike something as much as you seems to dislike Steam, I walk away and never look back.
Good for you if you walk away from things you don't like. I could care less.
That's very convenient of you to ignore the numbers Steam has.
Also Steams success is dependent on how many users it has. It'd be a warning sign if the numbers went down to a million or two from 29 million.
You just sound like all the other doomers out there that have been going "Steam is DOOOOOOOOOMED!" every year for the past 20 years.
But you know, better luck next time with the prediction.