Allow removing of Point Shop Items

[Tiny Tippo]

A simple refund feature could be implemented, or alternatively a delete function. This is a lot easier as the points are just an entirely virtual currency with little importance. Cheers

[Mailer]

What happens next is a user gets their account compromised, the hijacker spends all the remaining Steam Points on random items and then just wipes all of it from the account using your new delete feature.

Valve does not "delete" inventory items. The best you can hope for is an advanced hide feature.

[Nx Machina]

You cannot refund something that has no monetary valve as refunding under consumer law requires the exchange of money. You are not purchasing Steam Points. You are "awarded" Steam Points for making purchases.

Secondly you can also get "free" points from creating guides etc, therefore why would you receive a refund?

As for a delete function, you should consider that if your account gets phished because you gave away all your account details, the phisher having access can delete everything they choose to and use all your Steam Points.

An option to "hide items" from the inventory means they can be restored.

[Pierce Dalton]

Great suggestion, Tiny! We need more people like you here, sadly most users are unable to provide good suggestions so the only thing they do here is starting conflicts.

[Pscht]

Your inventory "space" also has little importance.

[Tiny Tippo]

Originally posted by Mailer:

What happens next is a user gets their account compromised, the hijacker spends all the remaining Steam Points on random items and then just wipes all of it from the account using your new delete feature.

Valve does not do "delete". The best you can hope for is an advanced hide feature.

Lol, thanks for your honest response. Firstly if your account gets hijacked, 90% of the time it was your fault. Secondly lets assume I got hacked, I would not care 1 bit if all my steam points that people say are so worthless anyway went missing. Maybe I miss-phrased my initial comment. But I simply meant to be able to remove said item awarded from point shop from my inventory. For example I have these free stickers I regretfully acquired and was just wondering there should be a way to remove these. Thanks again for ur feedback!

[Tiny Tippo]

Originally posted by Nx Machina:

You cannot refund something that has no monetary valve as refunding under consumer law requires the exchange of money. You are not purchasing Steam Points. You are "awarded" Steam Points for making purchases.

Secondly you can also get "free" points from creating guides etc, therefore why would you receive a refund?

As for a delete function, you should consider that if your account gets phished because you gave away all your account details, the phisher having access can delete everything they choose to and use all your Steam Points.

An option to "hide items" from the inventory means they can be restored.

I appreciate your response, and now understand and fully agree to discount the refund idea, as you never technically purchase anything. However I would still back a delete function, and if your account is comprised, again I don't think this is the issue. If we are able to permanently remove games from our libraries, our showcases, our profile games list, why not other items. A lot of steam members love to customise their profiles to their hearts content, I was purely throwing a suggestion in the pot. Thanks again

[Mailer]

Originally posted by Tiny Tippo:

Originally posted by Mailer:

What happens next is a user gets their account compromised, the hijacker spends all the remaining Steam Points on random items and then just wipes all of it from the account using your new delete feature.

Valve does not do "delete". The best you can hope for is an advanced hide feature.

Lol, thanks for your honest response. Firstly if your account gets hijacked, 90% of the time it was your fault. Secondly lets assume I got hacked, I would not care 1 bit if all my steam points that people say are so worthless anyway went missing. Maybe I miss-phrased my initial comment. But I simply meant to be able to remove said item awarded from point shop from my inventory. For example I have these free stickers I regretfully acquired and was just wondering there should be a way to remove these. Thanks again for ur feedback!

Right. Apologies for my passive-aggressive response.

Still, I do think that the best compromise would be some kind of dedicated trash bin where you can put items you don't want to pay any mind, and then have the very subtle option to retrieve them back anytime you change your mind. Much like you can do for hiding games in your library.
It's foolproof from hijacking shenanigans, and it would hopefully put your mind at ease all the same to have regretful items shoved to the corner and not seen again (unless you want to).

[Nx Machina]

Originally posted by Tiny Tippo:

I appreciate your response, and now understand and fully agree to discount the refund idea, as you never technically purchase anything. However I would still back a delete function, and if your account is comprised, again I don't think this is the issue. If we are able to permanently remove games from our libraries, our showcases, our profile games list, why not other items. A lot of steam members love to customise their profiles to their hearts content, I was purely throwing a suggestion in the pot. Thanks again :thumbalift:

You cannot permanently remove a game from your library as it is actually an advanced hide as the licence is still active and you can restore the game.

As for "and if your account is compromised, again I don't think this is the issue" i can guarantee you will see it as an issue if ALL your inventory items were deleted by a phisher.

More importantly users will forget they chose to delete those items and will accuse Valve of removing items from their inventory because memory is a fickle thing, and Steam Support would not restore deleted items whether by you or a phisher because deletion was confirmed.

As already stated an "Hide Option" removes them from the inventory, from view, BUT they can be restored if you choose to but your delete button would not have that function.

[Pierce Dalton]

Originally posted by Nx Machina:

Originally posted by Tiny Tippo:

I appreciate your response, and now understand and fully agree to discount the refund idea, as you never technically purchase anything. However I would still back a delete function, and if your account is comprised, again I don't think this is the issue. If we are able to permanently remove games from our libraries, our showcases, our profile games list, why not other items. A lot of steam members love to customise their profiles to their hearts content, I was purely throwing a suggestion in the pot. Thanks again :thumbalift:

As for "and if your account is compromised, again I don't think this is the issue" i can guarantee you will see it as an issue if ALL your inventory items were deleted by a phisher.

They can already do that by selling all your items. Different method, same result.

[Nx Machina]

Originally posted by Pierce Dalton:

They can already do that by selling all your items. Different method, same result.

Because the end user gave away ALL their account details to allow them access.

[Tiny Tippo]

Originally posted by Mailer:

Originally posted by Tiny Tippo:

Lol, thanks for your honest response. Firstly if your account gets hijacked, 90% of the time it was your fault. Secondly lets assume I got hacked, I would not care 1 bit if all my steam points that people say are so worthless anyway went missing. Maybe I miss-phrased my initial comment. But I simply meant to be able to remove said item awarded from point shop from my inventory. For example I have these free stickers I regretfully acquired and was just wondering there should be a way to remove these. Thanks again for ur feedback!

Right. Apologies for my passive-aggressive response.

Still, I do think that the best compromise would be some kind of dedicated trash bin where you can put items you don't want to pay any mind, and then have the very subtle option to retrieve them back anytime you change your mind. Much like you can do for hiding games in your library.
It's foolproof from hijacking shenanigans, and it would hopefully put your mind at ease all the same to have regretful items shoved to the corner and not seen again (unless you want to).

agreed

[Pierce Dalton]

Originally posted by Nx Machina:

Originally posted by Pierce Dalton:

They can already do that by selling all your items. Different method, same result.

Because the end user gave away ALL their account details to allow them access.

Yeah, yeah... I wasn't saying the end user didn't, was I?

I guess you're missing the point.

[Tiny Tippo]

Originally posted by Nx Machina:

Originally posted by Tiny Tippo:

I appreciate your response, and now understand and fully agree to discount the refund idea, as you never technically purchase anything. However I would still back a delete function, and if your account is comprised, again I don't think this is the issue. If we are able to permanently remove games from our libraries, our showcases, our profile games list, why not other items. A lot of steam members love to customise their profiles to their hearts content, I was purely throwing a suggestion in the pot. Thanks again

You cannot permanently remove a game from your library as it is actually an advanced hide as the licence is still active and you can restore the game.

As for "and if your account is compromised, again I don't think this is the issue" i can guarantee you will see it as an issue if ALL your inventory items were deleted by a phisher.

More importantly users will forget they chose to delete those items and will accuse Valve of removing items from their inventory because memory is a fickle thing, and Steam Support would not restore deleted items whether by you or a phisher because deletion was confirmed.

As already stated an "Hide Option" removes them from the inventory, from view, BUT they can be restored if you choose to but your delete button would not have that function.

understood, i was referring to the loss of purely points shop

[fpl bot #1 frEd]

yes please steam ! make this a feature, because i never get hack even if they do hack me, its just steam points, i dont care about that, i just want to remove clusters of items that i have bought through points shop

[mldb88]

Originally posted by Pierce Dalton:

Great suggestion, Tiny! We need more people like you here, sadly most users are unable to provide good suggestions so the only thing they do here is starting conflicts.

Bringing out valid flaws with a suggestion isn't just "starting conflicts".