have it written somewhere that you can be "temporarily banned" from contacting support

[Psymon²]

Quite a fun surprise, i got the following message, spelling mistakes are theirs:

Our support staff has indicated that you've recently submitted repeated requests for issues we've already resolve to the best of our ability.

You'll need to wait until [1 month away] to sumbit further help requests.

so, since that doesn't seem to be documented anywhere, the suggestion is... document that so users can expect it.

[Leonardo Da Pinchi]

Oprindeligt skrevet af Pierce Dalton:

Oprindeligt skrevet af rawWwRrr:

It already is....
https://store.steampowered.com/subscriber_agreement/#4

https://store.steampowered.com/online_conduct

Connect the dots. It's not that hard to figure out.

Yeah, sure thing...

You ask people what time is it and their answer is "Mars" or some other bs completely unrelated to the question.

Then you repeat the question, after all, you didn't get an answer. Now that's "harassment" and "spamming".

You're just confirming who you are.

There's a difference between not getting an answer, and not getting an answer one doesn't like.

Spamming support often hints at the latter of the two happening.

[Pierce Dalton]

Oprindeligt skrevet af Stabra Kedabra Alakablam:

Oprindeligt skrevet af Pierce Dalton:

Yeah, sure thing...

You ask people what time is it and their answer is "Mars" or some other bs completely unrelated to the question.

Then you repeat the question, after all, you didn't get an answer. Now that's "harassment" and "spamming".

You're just confirming who you are.

There's a difference between not getting an answer, and not getting an answer one doesn't like.

Spamming support often hints at the latter of the two happening.

Yeah, support is always right.

So is the government.

[Tanoomba]

Oprindeligt skrevet af Psymon²:

so, since that doesn't seem to be documented anywhere, the suggestion is... document that so users can expect it.

"Document" what? "Abuse of the help request system may result in restriction of access to said system"? Would that have made a difference?

[The Presence]

You know, and I won't name names, but I'm surprised OP's friend who was also on the receiving end of a Support ban didn't stop the OP from doing whatever lead to also getting banned (if it's true).

Poking Support to the point you get banned isn't something you want to do just for the hell of it.

[Leonardo Da Pinchi]

Oprindeligt skrevet af Pierce Dalton:

Oprindeligt skrevet af Stabra Kedabra Alakablam:

There's a difference between not getting an answer, and not getting an answer one doesn't like.

Spamming support often hints at the latter of the two happening.

Yeah, support is always right.

So is the government.

Being facetious and replying in bad faith doesn't really help your goal here.

[Pierce Dalton]

Oprindeligt skrevet af Stabra Kedabra Alakablam:

Oprindeligt skrevet af Pierce Dalton:

Yeah, support is always right.

So is the government.

Being facetious and replying in bad faith doesn't really help your goal here.

Goal?

Whatever you say.

[Leonardo Da Pinchi]

Oprindeligt skrevet af Pierce Dalton:

Oprindeligt skrevet af Stabra Kedabra Alakablam:

Being facetious and replying in bad faith doesn't really help your goal here.

Goal?

Whatever you say.

It's already pretty well known, don't spam support tickets. And, as evident by OP's own admittance in the opening post, they spammed support tickets.

[Thermal Lance]

Oprindeligt skrevet af Pierce Dalton:

Oprindeligt skrevet af Stabra Kedabra Alakablam:

Being facetious and replying in bad faith doesn't really help your goal here.

Goal?

Whatever you say.

You're trying to prove a point for months now. But, for every flap of wings you give yourself. You empty about 2 boxes of shells in those wings.

It's bloody obvious to everybody but you it seems.

[The Presence]

Oprindeligt skrevet af Thermal Lance:

Oprindeligt skrevet af Pierce Dalton:

Goal?:lunar2019crylaughingpig:

Whatever you say.

You're trying to prove a point for months now. But, for every flap of wings you give yourself. You empty about 2 boxes of shells in those wings.

It's bloody obvious to everybody but you it seems.

Oh, he knows.

[Pierce Dalton]

Oprindeligt skrevet af Thermal Lance:

Oprindeligt skrevet af Pierce Dalton:

Goal?

Whatever you say.

You're trying to prove a point for months now. But, for every flap of wings you give yourself. You empty about 2 boxes of shells in those wings.

It's bloody obvious to everybody but you it seems.

So tell me more about it. I'm trying to prove what?

[Thermal Lance]

Oprindeligt skrevet af The Presence:

Oprindeligt skrevet af Thermal Lance:

You're trying to prove a point for months now. But, for every flap of wings you give yourself. You empty about 2 boxes of shells in those wings.

It's bloody obvious to everybody but you it seems.

Oh, he knows.

I know he knows. Just more dishonest statements and argumentation. Business as usual.

[The Presence]

Oprindeligt skrevet af Thermal Lance:

Oprindeligt skrevet af The Presence:

Oh, he knows.

I know he knows. Just more dishonest statements and argumentation. Business as usual.

Yeah.

[Tito Shivan]

Oprindeligt skrevet af Pierce Dalton:

Yeah, support is always right.

Spamming support tickets isn't going to magically change their answer.

[Pierce Dalton]

Oprindeligt skrevet af Thermal Lance:

Oprindeligt skrevet af The Presence:

Oh, he knows.

I know he knows. Just more dishonest statements and argumentation. Business as usual.

What statement is dishonest? Care to be more precise?

[Pierce Dalton]

Oprindeligt skrevet af Tito Shivan:

Oprindeligt skrevet af Pierce Dalton:

Yeah, support is always right.

Spamming support tickets isn't going to magically change their answer.

And the same applies to mods, of course. Thanks for reminding me.