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Arjen 12 jul. 2023 às 13:05
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Problems With The Tools Against Review Bombing
Recently, the developers of Skullgirls censored and removed some content from their game, which includes crowdfunded content. The audience responded to this anti-consumer update by negatively reviewing the game based on its changes in content, but now all those reviews have been marked as "irrelevant" and are no longer included.

I think it's vital for Steam to distinguish between an actual review bombing (ie, some developer posts an opinion on Twitter separate from the game, and irate fans try to hurt the dev by proxy) and a genuine audience response (thousands of negative reviews about an actual update that affects the actual content of the game).I don't think these reviews should be marked as irrelevant while hilarious positive reviews with comments like "boobs" or "i found this game through porn" are apparently relevant enough to keep up.

So my suggestion is, please allow discussion and argument about whether or not a flood of negative reviews is "irrelevant" or not before just throwing thousands of reviews in the bin. In this case, it's a justified response to an update that goes against the tone of the game and the wishes of people who crowdfunded this game to begin with.

I understand not everyone may agree with the fans, but the fact is that these are genuine frustrations from the actual audience, not a hate campaign of irrelevant comments. Valve, please acknowledge the difference.

(Changed the title from 'Abusing the Tools' to 'Problems with the Tools,' so as to not insinuate it was the developers censoring the criticism)
Última alteração por Arjen; 12 jul. 2023 às 13:56
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A mostrar 226-240 de 2,332 comentários
Soliolangley 17 jul. 2023 às 2:36 
Originalmente postado por Tanoomba:
Originalmente postado por Soliolangley:
Your only concern is new purchasers, not the current player base, too bad...!
What? Why would reviews be relevant to people who already own the game? The whole point of reviews is to help future purchasers make an informed decision! And that's not MY concern, it's Valve's!
You are wrong, existing players have the game but not necessarily the DLCs, season pass, etc. The review concern them too.
Reviews can also be used by game owners or new players to find out if a game is properly maintained or discontinued. Some games released on 2012 are not compatible with windows 10-11, example Might & Magic Heroes 6 (a lot of negative review).

Originalmente postado por Tanoomba:
Originalmente postado por Soliolangley:
The "vendettas" will not exists if the dev can listen and revert the changes, or try another solution (DLC).
You're not entitled to either of those options. You being disappointed is an acceptable outcome of the devs' decision. The industry doesn't exist to accommodate you. There will ALWAYS be people who don't agree with SOME decision SOMEONE makes.
You distort reality several times in your answers.

I've proven that it's not just me, but at least 4300 players, and again that's a low estimate (this doesn't include disappointed players who don't post review).

Originalmente postado por Tanoomba:
Originalmente postado por Soliolangley:
And Steam for its part does not want to solve the problem.
To Steam, showing general users misleading information that will not help them decide if a game will appeal to them or not is a bigger problem than people upset about missing underage panty shots being unable to tank a game's aggregate.
If the goal of reviews is to maximize the number of "happy customer", it's in steam's interest to find a solution. You just proved that's not the point. The goal is to have the feeling of a positive score to maximize sales for new purchasers, nothing more.

This isn't a Steam problem. This is a "you" problem. You are not owed a resolution you agree with.
And this problem, objectively, I have no legal way to solve it, please be honest.
My only option is to ignore the developer and publisher in the future. And regarding Steam, since the discussion is going nowhere, I've deleted half of my wishlist and will get some of my next games elsewhere. It's the only thing I can do, and I invite other players to think about it.
Última alteração por Soliolangley; 17 jul. 2023 às 6:31
Loot Hunter 17 jul. 2023 às 2:48 
Originalmente postado por CiccioCc:
He twist up them everytime as these suggestions are totally out of rationalism.

-he focus on the controversial panty content, not the reviews
-"steam average user"
-defending devs' creative licenses to change a sold product
-...to make more sales

...these are not thoughts or behaviours of an indipendent unpartial consumer individual. Who is debating with you for the general public interests. Try to read again what he write, with a wider pov, and how is trying to hypnotize you, nodding to his built principles, to make you give up.
Figures. Though I'm still wondering - does Tanoomba actually believe all BS he is saying or it's all just trolling.
CiccioCc 17 jul. 2023 às 3:47 
Originalmente postado por Tito Shivan:
Originalmente postado por CiccioCc:
I think Valve has responsability on make us not know who of them is really writing behind these accounts, the other one exited after someone reminded "was an exmoderator".
I guess that goes for me. I'm still reading and subscribed to the thread. I'll post when I'll have something to add to the thread. So far the few pages have gone in circles about the already discussed points anyway.
It's not about inserting your individual point of view when you want to do it, it's about doing it with other's trust, and without interests from a known biased collaborator, who is doing/did his job. And with those premises, since when moderators are hidden, no one should. When Valve will go back to express its point of view with official replies, without hidden filters, it can regain trust. And I am not talking about you specifically, but everyone, potentially, who is white knighting.

Originalmente postado por Loot Hunter:
believe / just trolling
In fact. Despite we can all be annoyed by an individual making fun of the others with such activity, I am not concerned by that, mostly. What I am seriously worried about, if there is some manifactured way of behaving on the forums for a commercial purpose, uknown to many.
Última alteração por CiccioCc; 17 jul. 2023 às 3:48
Tanoomba 17 jul. 2023 às 6:41 
Originalmente postado por Loot Hunter:
Or with wherever they want to look at girls' panties or not.
If you're suggesting that the general Steam user's enjoyment of a game they've never played will be less because it's missing underage panty shots, I'm going to have to strongly disagree. Obviously, Valve does too.

Originalmente postado por Loot Hunter:
As I've said - that's not how fanservice works.
Enlighten me, then. How does fanservice work?

Originalmente postado por Loot Hunter:
Actual review score says otherwise.:steamhappy:
Well, yeah, that's how entitlement narratives work. They disingenuously portray themselves as victims so they can feel justified creating a villain to rally against.

Originalmente postado por Loot Hunter:
After you literally insisting that devs can do what they want with the game.
They literally can. That's not even up for debate.

Originalmente postado por Loot Hunter:
Yes, devs decide what the core principles of the game are when they create a game.
... And beyond.

Originalmente postado por Loot Hunter:
There WAS.
You are mistaken. Feel free to present a quote if you still think I'm missing it.

Originalmente postado por Loot Hunter:
Yes. And since different people want/need different thing to have fun reducing everyone to sterootypical "general Steam user" means excluding those who don't fit that depiction.
But the recent reviews aren't about whether the game is fun to play or not. They're not about the game at all. They're about personal principles regarding content being modified after the fact. That's not useful for someone who wants to know if they'll enjoy the game.

Originalmente postado por Loot Hunter:
Some people were upset because RE4 Remake removed Ashley's panty shots - that proves that all people who were complaining about Skullgirls update were upset about panty shots. Logic!
Straw man. What it proves is that gamers have a history of throwing hissy fits when they think "wokeness" is compromising their games, and that this wouldn't be the first time gamers got upset about missing underage panty shots.

Originalmente postado por Loot Hunter:
You again insinuate that people just "want to punish", not have actual complaints about the game experience.
I'm not insinuating anything. The reviews themselves make that VERY clear.

Originalmente postado por Loot Hunter:
And you defend that call.
Yes! It was a good call! It makes all the sense in the world for Valve to maintain the integrity of the review system so it remains useful and relevant for Steam users.

Originalmente postado por Loot Hunter:
I want developers to be accountable for their actions and that's I'm here.
See? You admit yourself that it's about punishment.

Originalmente postado por Loot Hunter:
Why are you here if you don't care about Valve's decisions and the thought process behind them?
Obviously I do care.
Tanoomba 17 jul. 2023 às 6:43 
Originalmente postado por Arjen:
You're just not interested in having a discussion on people's own terms
Discussion doesn't involve one party setting the terms. If I think your terms are bunk (and I do), then I'm allowed to disagree and explain why, which I've done using logic and reason.

Originalmente postado por Arjen:
1. Way more than just panties were removed. Have you had a proper look through the list?
Yes, I have. It wasn't "way more" than just panty shots. As I've said before, the cumulative effect of ALL the changes is trivial. The game remains fundamentally the same game it has always been. And, like I've also said before, if the changes included everything in that list EXCEPT the panty shots, then we wouldn't be seeing this backlash.

Originalmente postado por Arjen:
2. Even if it were about panties (as you are so obsessed with characterizing it as), Skullgirls is a highly sexualized game that's always marketed itself on its fanservice. Removing a panty shot in a game like this is comparatively pretty significant considering what it sells itself on.
It's STILL a fanservicey game. If you believe the game only counts as having fanservice if the underage panty shots remain untouched, then that says more about you than it does about the game.

Originalmente postado por Arjen:
What the content is fundamentally doesn't even matter to this discussion, it only matters to you because you personally find it distasteful.
Straw man.

Originalmente postado por Arjen:
3. See, the other games you've mentioned are showing that you really are just fighting some kind of political enemy
Or rather, it shows that that's what the reviewers are doing in all those cases (and more).

Originalmente postado por Arjen:
rather than a specific opinion or position.
Yes, yes, I get it. "It's really about ethics in video game journalism", after all.

Originalmente postado por Arjen:
Those games were all criticized for very different reasons and not all by the exact same people (though there would probably be some overlap).
They were all review bombed for being woke. I understand that, for you, it's important to pretend this sentiment doesn't exist. but when gamers go out of their way to make it clear they don't want what they perceive as "wokeism" in their games, I take them at their word.
Tanoomba 17 jul. 2023 às 6:45 
Originalmente postado por Soliolangley:
You are wrong, existing players have the game but not necessarily the DLCs, season pass, etc. The review concern them too.
DLC has its own review section. Besides, you're agreeing with me. DLC reviews are for people that DON'T have the DLC but are considering getting it. Reviews are for undecided potential purchasers, not for those that already own the product in question.

[[quote=Soliolangley;5560306947042733435]
You distort reality several times in your answers.[/'quote]
You are mistaken.

Originalmente postado por Soliolangley:
I've proven that it's not just me, but at least 4300 players, and again that's a low estimate (this doesn't include disappointed players who don't post review).
The industry doesn't exist to accommodate ANYBODY'S specific tastes and preferences. It doesn't matter if it's just you or if it's 4000 people, you are not entitled to having the game change to suit your personal desires.

Originalmente postado por Soliolangley:
If the goal of reviews is to maximize the number of "happy customer", it's in steam's interest to find a solution. You just proved that's not the point. The goal is to have the feeling of a positive score to maximize sales for new purchasers, nothing more.
First of all, Steam DID find a solution. The review bomb filter is the solution to people abusing the review system to punish devs over perceived wrongdoing.
Secondly, the goal of the review system is NOT to maximize sales. It's to help people get an idea of whether a game will appeal to them or not. A user making an informed purchase decision is less likely to end up disappointed in whatever they buy. Valve doesn't want people buying games they won't like. They want people to find and enjoy games that appeal to them, and a properly-functioning review system is an important tool for them to use.

It's not because review bombs could lead to less sales that Valve filters them out. It's because they make the review system LESS useful and informative and make it harder for people to figure out if they'll like a game.

Originalmente postado por Soliolangley:
I have no legal way to solve it, please be honest.
Of course you don't! You haven't been wronged, so there's obviously no legal recourse for you. This "problem" is ultimately that you are disappointed, and that's not the travesty you seem to want to portray it as.

Originalmente postado por Soliolangley:
My only option is to ignore the developer and publisher in the future. And regarding Steam, since the discussion is going nowhere, I've deleted half of my wishlist and will get some of my next games elsewhere. It's the only thing I can do, and I invite other players to think about it.
There you go. The system works!
white but not quite 17 jul. 2023 às 7:15 
Originalmente postado por Tanoomba:
Yes, yes, I get it. "It's really about ethics in video game journalism", after all.

Why are you so obsessed with that? Not everything is a GamerGate campaign.
Crazy Tiger 17 jul. 2023 às 7:22 
Originalmente postado por WRYYYYY:
Originalmente postado por Tanoomba:
Yes, yes, I get it. "It's really about ethics in video game journalism", after all.

Why are you so obsessed with that? Not everything is a GamerGate campaign.
Let alone that "ethics" aren't as black & white as people want them to be.
Loot Hunter 17 jul. 2023 às 7:26 
Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
Or with wherever they want to look at girls' panties or not.
If you're suggesting that the general Steam user's enjoyment of a game they've never played will be less because it's missing underage panty shots
What I suggest is for you to actually define what you mean (and what Valve supposedly means) by "general Steam user". Because a comment ago you said that a "general Steam user" is interested in gay romance, despite the fact that it would be a very small percentage of the Steam audience. Yet, when it comes to panties you decided that small percentage of the Steam audience is still "general".

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
As I've said - that's not how fanservice works.
Enlighten me, then. How does fanservice work?
Fanservice is when you, as a fan, is presented with something that relates to the character (or anything really) you are a fan of. For example, yellow costume for Wolverine in Deadpool 3 reminds fans of X-men animated series and classic comics in general. That's why it's fanservice. Or, if you are a fan of some cute girl character, fanservice for you can be that girl shown in some closeup or sexually appealing scene. Which does include panty shots or shower scene.

Again, the key here is that you should be a fan of a character. If you are just shown some random boobs or booty - that's not fanservice. That's why if your favorite character (or panty shot of that character) is removed you can't say that there is "plenty fan service left" because you are not a fan of those other characters. Their boobs or booties mean nothing to you.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
Actual review score says otherwise.:steamhappy:
Well, yeah, that's how entitlement narratives work. They disingenuously portray themselves as victims so they can feel justified creating a villain to rally against.
Claiming that all the criticism that you disagree with is disingenuine is exactly the entitlement narrative you project on others.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
After you literally insisting that devs can do what they want with the game.
They literally can. That's not even up for debate.
They literally can't. Consumer protection organisations can attest to that. Not to mention Steam itself has a history of removing games that devs changed in certain way.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
Yes, devs decide what the core principles of the game are when they create a game.
... And beyond.
There is nothing beyond.

Originalmente postado por Loot Hunter:
There WAS.
Originalmente postado por Tanoomba:
Feel free to present a quote if you still think I'm missing it.
Originalmente postado por OFFICIAL: SKULLGIRLS CONTENT UPDATES & REVISIONS:
we felt that the way that manifested (most notably via red armbands, flags, and symbolism) was too close for comfort - especially given the unfortunate reality that some of these hate groups are still active in various respects to this day.

we have made adjustments to some content that we believed to be in poor taste

Originalmente postado por Tanoomba:
the recent reviews aren't about whether the game is fun to play or not. They're not about the game at all. They're about personal principles regarding content being modified after the fact.
What?! You said all the recent reviews were about panties!

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
Some people were upset because RE4 Remake removed Ashley's panty shots - that proves that all people who were complaining about Skullgirls update were upset about panty shots. Logic!
Straw man. What it proves is that gamers have a history of throwing hissy fits when they think "wokeness" is compromising their games, and that this wouldn't be the first time gamers got upset about missing underage panty shots.
Gamers have a history of throwing hissy fits for every ♥♥♥♥♥♥♥ reason under the sun. That doesn't mean that every single complaint is a hissy fit. I asked specifically for a poof that there are more people upset about panty shots than Russian Voice pack removal from Skullgirls. All I got from you is a bunch of fallacies and attempts to weasel out of the answer.

Originalmente postado por Tanoomba:
I'm not insinuating anything. The reviews themselves make that VERY clear.
Yeah, so clear that you constantly flip between claiming that all reviews are about panty shots, then claiming that all reviews are about censorship, then all reviews are about principles, then claiming that it's just a hissy fit that is made out of a feeling of entitlement, then claiming that it's not feeling of entitlement but desire to punish the developers. Yeah, it's very clear that you yourself can't even decide what reviews are about.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
And you defend that call.
Yes! It was a good call! It makes all the sense in the world for Valve to maintain the integrity of the review system so it remains useful and relevant for Steam users.
A system that hides devs' screw-ups isn't useful for Steam users who look for games that would remain faithful to their core principles and won't change in unexpected and disappointing way.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
I want developers to be accountable for their actions and that's I'm here.
See? You admit yourself that it's about punishment.
See what? There is literally not a single word about punishment.

Originalmente postado por Tanoomba:
Originalmente postado por Loot Hunter:
Why are you here if you don't care about Valve's decisions and the thought process behind them?
Obviously I do care.
Then why have you insisted that you don't a comment ago?
Última alteração por Loot Hunter; 17 jul. 2023 às 7:48
Loot Hunter 17 jul. 2023 às 7:28 
Originalmente postado por WRYYYYY:
Originalmente postado por Tanoomba:
Yes, yes, I get it. "It's really about ethics in video game journalism", after all.

Why are you so obsessed with that? Not everything is a GamerGate campaign.
To be fair, for people like Tanoomba it's indeed EVERYTHING is GamerGate.
Crashed 17 jul. 2023 às 7:34 
Originalmente postado por WRYYYYY:
Originalmente postado por Tanoomba:
Yes, yes, I get it. "It's really about ethics in video game journalism", after all.

Why are you so obsessed with that? Not everything is a GamerGate campaign.
Before GamerGate things were far more civil.
white but not quite 17 jul. 2023 às 7:44 
Originalmente postado por Crashed:
Originalmente postado por WRYYYYY:

Why are you so obsessed with that? Not everything is a GamerGate campaign.
Before GamerGate things were far more civil.

What things?
Haruspex 17 jul. 2023 às 8:12 
I'm a bit torn on this topic.

On one hand, I don't like it when a developer changes an established game, particularly when they remove content. I felt the same way when GTA games were "updated" to remove music tracks. I believe fans of Skullgirls are justified in being upset about this.

On the other hand, Skullgirls is still a good game. It still plays the same way as it did before. If that content weren't present to begin with, it still very likely would have high review scores, so it's reasonable to say that the review bombing was in fact, "off topic" and it's probably justified that they get filtered out from counting towards the average.

People just want to be heard, and reviews are a good, visible way to get heard. We saw it happen recently with Warthunder, and those devs absolutely heard the upset masses. A lot of the less popular changes were reverted.

One thing that really grinds my gears is the immediate accusations of sexism or pedophilia leveled at anyone who disagrees with these changes. We see this way to frequently these days. Didn't like She Hulk? You're just a sexist pig. Didn't like the fact that they removed content from Skullgirls, a game that came out 10 years ago, you're just a gross incel who's upset because you can't see an underaged character's knickers anymore. Don't like the direction the newer Disney Star Wars movies are going? That's just because you're an insecure male who can't stand to see a strong, capable woman.

These accusations are designed to stop criticism in their tracks. No need to defend bad writing or unpopular changes. Just call anyone who doesn't like it a pedo. It's absolutely maddening.
Tanoomba 17 jul. 2023 às 9:07 
Originalmente postado por WRYYYYY:
Why are you so obsessed with that? Not everything is a GamerGate campaign.
It's very relevant to point out this review bomb is not occurring in a vacuum. It's relevant that this is yet another in a long line of gamer tantrums thrown by people who believe "their" hobby is being compromised by ambiguous "woke" forces. I can understand why some people simply don't want to acknowledge that, but it's very relevant and I'm going to point it out.
Tanoomba 17 jul. 2023 às 9:12 
Originalmente postado por Loot Hunter:
What I suggest is for you to actually define what you mean (and what Valve supposedly means) by "general Steam user".
Gladly. It's someone who wants to get an idea of if they are likely to have fun with any given game. If you don't think the general Steam user plays games to have fun, then I don't know what to tell you.

Originalmente postado por Loot Hunter:
Because a comment ago you said that a "general Steam user" is interested in gay romance
I never said that.

You're making the mistake of trying to conflate "general Steam user" with particular tastes or preferences when it comes to game content. That's not what the term is about. It's not about catering to majority tastes. It's about making sure the review system is as USEFUL and RELEVANT as it can be for people who want to know if a game will appeal to them, WHATEVER their tastes.

Originalmente postado por Loot Hunter:
Claiming that all the criticism that you disagree with is disingenuine is exactly the entitlement narrative you project on others.
Straw man.

Originalmente postado por Loot Hunter:
They literally can't. Consumer protection organisations can attest to that. Not to mention Steam itself has a history of removing games that devs changed in certain way.
Well the changes made in THIS case fall well within what the devs are allowed to do. No consumer rights were violated.

Originalmente postado por Loot Hunter:
There is nothing beyond.
Sure there is. A game doesn't release in a fixed state and it is not bound to some amorphous and immutable "vision".

Originalmente postado por Loot Hunter:
we felt that the way that manifested (most notably via red armbands, flags, and symbolism) was too close for comfort - especially given the unfortunate reality that some of these hate groups are still active in various respects to this day.

we have made adjustments to some content that we believed to be in poor taste
Nothing about that indicates outside pressure. Note the language used: "WE felt", "WE believed". They made the changes to suit what THEY wanted, not what others were demanding.

Originalmente postado por Loot Hunter:
What?! You said all the recent reviews were about panties!
I didn't, but that is the "content" in question, yes.

Originalmente postado por Loot Hunter:
That doesn't mean that every single complaint is a hissy fit.
I didn't say it does. But THIS review bomb certainly is.

Originalmente postado por Loot Hunter:
Yeah, so clear that you constantly flip between claiming that all reviews are about panty shots, then claiming that all reviews are about censorship, then all reviews are about principles
Straw man (all three). I never said ALL reviews were about anything. But the underlying motivation is that people are upset about losing their underage panty shots, so they've started what they see as a principled crusade against "censorship". You seem to believe these are discrete elements that contradict each other, when they're all accurate descriptors of what's going on.

Originalmente postado por Loot Hunter:
then claiming that it's just a hissy fit that is made out of a feeling of entitlement, then claiming that it's not feeling of entitlement but desire to punish the developers.
Again: Those aren't mutually exclusive. They're trying to punish devs because they feel entitled to their underage panty shots.

Originalmente postado por Loot Hunter:
A system that hides devs' screw-ups isn't useful
Nothing's been hidden. There's a "content and revisions" update that details all the changes the devs made on the store page. The fact that YOU see them as "screw-ups" is what's not helpful for Steam users, since it has nothing to do with their ability to enjoy the game.

Originalmente postado por Loot Hunter:
for Steam users who look for games that would remain faithful to their core principles and won't change in unexpected and disappointing way.
You're begging the question, presenting it as a given that the game hasn't remained faithful to its "core principles", or that that's relevant to someone who just wants to know if they'll have fun with the game.

Originalmente postado por Loot Hunter:
See what? There is literally not a single word about punishment.
You see a loss in score aggregate as the devs "being held accountable". Therefore, you think we should be able to punish them over perceived transgressions via review bombs. I (and Valve) disagree.
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Postado a: 12 jul. 2023 às 13:05
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