Steam keeps logging out

[macluk]

I'd love for Steam and Valve to stop that silly (and that's a very polite word here) and frequent signing out, which is annoying because then it requiers a code to enter.
I'm just saving assets to a collection - all of the sudden i'm logged out; I'm accessing the website from different devices - it keeps requesting the code to enter (sent via email);
and the most annoying - to kill time at work, where i cannot have my mobile on me and i won't be able to access private email box - when trying to save new assets to a collection i am constantly being asked for the code (which means i need to wait till my break to get if from my phone, trying to remember it, because phones are not allowed in the office)
are you daft or something? why was it changed to such settings - it's been ok just a week ago.

[fluxtorrent]

Steams login system uses a token, a cookie to keep your session validating. If you are getting logged out that consistently "something" on your system is removing that cookie and you would need to address that.

And of course if you aren't the network administrator for your network, maybe you should consider doing more work and less steam on it lol

[macluk]

not during a session when the browser window is open - that is already too much.
I could understand if i close the browser - that possibly one of the settings removes cookies then - although nothing like that is set up - neither at work or on my mobile or on my home PC.

[fluxtorrent]

There are two other things that could be causing it. 1: account is compromised and someone is using a bot to deauthorize devices.
2: One of the devices you have connected is causing it to see too many IP swaps too frequently so its automatically deauthorizing other devices. This usually has some other side effects like seeing profile/name changes revert sometimes

[macluk]

Would it work as if nothing wrong was going on for a while and then stopped and started signing me out as if at the whim?
It wasn't the case a week ago, so to me it's more Steam having issues and making life harder.

[fluxtorrent]

The thing is, if it were steam itself, there would be hordes of people posting about it as it wouldn't be limited to just one person.

It's definitely going to be easier, and more likely to fix the issue, to look at what may have changed on your end. I'd check to see if you have an unrecognized api listed attached to the account just to be on the safe side, as a hijack can become more than just an inconvenience

[macluk]

yeah... i understand that as the best way to sweep the issue wherever.

[fluxtorrent]

Best of luck getting it resolved. If you care to check the api thing heres a quick link
https://steamcommunity.com/dev/apikey

There should be nothing there (unless you purposefully put something there yourself)

if there is something that shouldnt be delete it and then deauthorize all devices, and change your password immediately. I don't think this will be the issue but its always best to check it when steam is acting weird.

[macluk]

Thanks, I'll have a look there.
It's just having dealt with Steam for so many years - all the problems there were, they always blamed it on the users while quietly solving them in the background within weeks or years, depending what it was.
So, no, whenever i hear IT guys blaming computer users... well... no comments but they should be sacked or change their profession.

[parry]

did you find a solution? this happens to me too now on Windows, however on my Mac it doesn't kick me out. Looks like it only keeps me in for 24h on Windows Chrome, after that I always have to sign in again.

[Bill]

This thread was quite old before the recent post, so we're locking it to prevent confusion.