Backup codes are useless now

[K𝗂w𝗂 bucuresti.llg.ro]

Since the update on the login page, the backup codes are useless, they are 7 characters long while the page let you input only 5

So yeah, be sure you don't need them for a while, but heyyy, updates are always great, we definitely needed some qr code and sheet , and the cookies are broken as usual.

Idk, i will test in some day if you can have a SDA and steam guard mobile on the same account, maybe sda will be a more good backup then backup codes themselves.

[Sazzouu]

Backup-Codes are not the same as the 2FA-codes. Get your technobla straight before posting nonsense

[K𝗂w𝗂 bucuresti.llg.ro]

Tell me for what the backup codes were then?
They worked for that, in case you didn't had access to the steam guard, before you could use the backup codes

https://imgur.com/a/KiUfuD2

[RiO]

Originally posted by Sazzouu:

Backup-Codes are not the same as the 2FA-codes. Get your technobla straight before posting nonsense

Backup codes are meant to be usable to log in and change the device that is linked for 2FA in case e.g. it gets stolen; or critically damaged. They should absolutely be usable for login and if Steam now indeed broke that, then that's a big problem for reliability of access to your account.

[Sazzouu]

Originally posted by RiO:

Backup codes are meant to be usable to log in and change the device that is linked for 2FA in case e.g. it gets stolen; or critically damaged.

So to get things straight...
We are currently upset about the mobile app not accepting a Backup Code which is a code dedicated to the occasion of someone losing (access to) their mobile device? I still can't see the issue really.

If you lost your phone due to demage or being stolen you cannot enter it there anyways. The Steam Desktop Client still accpet codes of any given length.
EDIT: Unless of course you applied to the client beta as well. So yeah the Client Beta is infact broken but a beta branch is to be considered "unfinished" and constructive feedback would be way more helpful than rant imo.

[RiO]

Originally posted by Sazzouu:

EDIT: Unless of course you applied to the client beta as well. So yeah the Client Beta is infact broken but a beta branch is to be considered "unfinished" and constructive feedback would be way more helpful than rant imo.

I think that's the gist of it here, yes.
Have to admit I'm a bit wondering of the exact circumstances too.

And in that case I agree:
if this is broken in the Client Beta, there should definitely be a bug report filed.

[K𝗂w𝗂 bucuresti.llg.ro]

This is also in any browser, they modified the website login too, before the announcement of beta app

[[x] ivkom]

Yes, there is such a problem.
I contacted the support team. They answered "Upon checking, we have been updating the system and it should be working now.
But nothing has changed.

[K𝗂w𝗂 bucuresti.llg.ro]

Some bugs will remain for years until the community will push it hard to be fixed
(example of bug which i know is not fixed for 2years : steam group events notifications)

[RiO]

Originally posted by Kiwi:

Some bugs will remain for years until the community will push it hard to be fixed
(example of bug which i know is not fixed for 2years : steam group events notifications)

Well; odds are not even 'good guy Valve' would get away with leaving login and account management features in a broken state. And in the eyes of many Valve already lost the actual 'good guy' moniker years ago thanks to screw-ups such as the paid-for workshop mods incident.

[K𝗂w𝗂 bucuresti.llg.ro]

At least in the last week they fixed a bug :
After the latest release of steam app beta they destroyed the function on steam guard on regular app named "My recovery code" on Android, now at least that's fixed

(
How it was in the past : https://imgur.com/a/wgOosfb
)

[Eviction Notice]

The issue is fixed now on the web login. There is a new option to "use backup code" that switches to a 7 character entry.