Let us have the old library design back

[Falleax]

At least as an option. If it aint broke, don't fix it.

[Herald536]

Cripes what is wrong with everyone ? A few things move around and everyone loses their head...

C'mon chaps, adapt and survive. Or was Darwin really THAT wrong ?

[obliviondoll]

Publicado originalmente por SK Kaldaien:

Publicado originalmente por Krimsonk:

Please bring back the old UI.

This one sucks big time, cant find anything i want to find.

I want to see the "most popular" "best selling" lists again. Why did those get thrown away?

What possible reason would you have for wanting to sort games you already own by their sales popularity?

Yes, what possible interest could anyone - maybe a streamer/YouTuber - have for being curious what games in their library are currently getting the most attention and therefore most likely to get attention when shared?

Tough question that, I'm not sure anyone can answer it to your satisfaction.

[Gambit-3k]

Publicado originalmente por obliviondoll:

Publicado originalmente por SK Kaldaien:

Publicado originalmente por Krimsonk:

Please bring back the old UI.

This one sucks big time, cant find anything i want to find.

I want to see the "most popular" "best selling" lists again. Why did those get thrown away?

What possible reason would you have for wanting to sort games you already own by their sales popularity?

Yes, what possible interest could anyone - maybe a streamer/YouTuber - have for being curious what games in their library are currently getting the most attention and therefore most likely to get attention when shared?

Tough question that, I'm not sure anyone can answer it to your satisfaction.

Obviously Krimsonk is talking about the store not the UI (even though he says old UI). None of those features ever existed in the library UI. The store is changed for the sale like it always does/has.

I see a lot of posts like this where people think the store layout has anything to do with the new UI.

edit: I think it's fine to dislike the store layout during a sale, but I just see a lot of people confused and think this is the new default layout or that the store layout is related to the UI changes.

[MaqiMu]

Publicado originalmente por RiO:

Publicado originalmente por Edifier:

You have absolutely no idea what "Alpha" and "Beta" even means when you make such ridiculous claims.

Alpha software is software that has advanced far enough to enter white-box testing phase; hooked up to specific test harnesses and being tested by its own developers, after which it qualifies to black box testing by dedicated testers. This is generally called an internal alpha-release.

The beta software stage begins after the software - through multiple alpha-releases - has become feature complete and stable; and concentrates mainly on resolving non-critical bugs, though some undetected crashes; data loss; or other critical issues may still have leaked through from testing alpha-releases.


Given the huge amount of unpatched show-stoppers still lingering in the client, as well as the removal of features like small mode - which were hastily and incompletely re-added through a post-live patch - I'd say that, yes; maqimusic is correct. This has all the hallmarks of badly tested alpha-software that has advanced to general availability.

Thank you @RIO!

I am not a software developer, but I have been using computers for 30+ years and have experienced many software and OS releases over the years.

I used to be an early adopter, especially within the realms of music production and games. I would eagerly adopt the "latest and greatest release" without fail. After having working systems (Win, PC and Linux) borked by my choices I learned to do some research and maybe wait until the bugs had been ironed out before upgrading. I decided I no longer wish to be an unwitting beta-tester.

In this case I was not even given the option as to whether I wanted to upgrade. I had no idea the upgrade was coming. And the software in this case was clearly not ready for beta. This is absolutely the worst release I think I've ever seen. Just a complete mess, from software readiness, to response to complaints. I'm actually amazed at the way this is playing out.

EPIC FAAAAIIILLL!!!!

If this is the future of Steam/Valve, I will be seriously reconsidering my position. And I will contact developers of games I like who are only here to ask them to consider their options.

I mean FFS!!!! Can't do a launcher?!?!?!

P.S. You had a decent one just over a month ago ;)

[MaqiMu]

Just to put all this in perspective, here is my Steam Support Ticket correspondence to date. Not sure I can be bothered to continue, given the attitude and level of attention revealed.

Last three posts (Hansel & Gretel) pretty much say it all.

Any thoughts appreciated.

Cheers,
maqimusic

************************

Your help request: The Steam Client is crashing
Related to: Steam

Message from you on Nov 24 @ 3:42am | 8 days ago

The new client UI is horrible. I do not want it. It is also buggy, and a resource hog, given that it's basically a game launcher with DRM. The "old" UI was not broken. The new UI has definitely not fixed it.

Epic fail.

I have reverted to the "old" UI and frozen client updates.

Please fix your "fix".

************************

Message from Steam Support on Nov 25 @ 8:34am | 7 days ago

Hi,

Thank you for the feedback on the new Steam Library. I'll make sure that this is passed on to the development team.

You can also share any opinions, suggestions, or ideas in the official Steam Beta Discussions. Our development team is actively following these discussions.

We do apologize for any inconvenience.

Best Regards,
Chris

************************

Message from you on Nov 26 @ 9:54pm | 5 days ago

Hi Chris,

I am not interested in the Beta program. I don't believe the client needed an update. It did what it was supposed to do, and it did it well. That has now changed for the worse. I am not currently willing to install the latest updates as I am not at all interested in the new "features". Perhaps I shall comment there regardless, as it might mean that my posts don't vanish into megathreads. The obvious attempts to silence dissenters is disgraceful.

This whole thing has been handled ridiculously poorly by Steam/Valve.

I started using Steam to play HL2 (under a different account name). Very controversial at the time. It turned out not to be the end of gaming as we knew it. Turned out rather well, in fact.

But this latest update is complete BS. Don't want it. Bloatware. Not good for a game launcher.

As previously noted, I have reverted to the old UI and stopped updates. Nothing I've seen so far from Valve or moderators on the forums has convinced me to change that.

GOG already has some of my business. They are looking likely to get much more of it in future.

I apologize for any inconvenience.

Best Regards,
maqimusic

************************

Message from Steam Support on Nov 28 @ 8:09am | 4 days ago

No inconvenience at all. We appreciate and encourage feedback from all of our users.

I'm sorry that you're dissatisfied with the new UI update, while we don't have plans to revert it, we do regularly try to incorporate feedback from our users into future updates to Steam. I encourage you to continue sharing your feedback on the forums mentioned above as it is consistently reviewed by our development team.

If there's something else that we can help with, please let us know.

Steam Support
Hansel

************************

Message from you on Nov 29 @ 11:28pm | 2 days ago

HI Hansel,

Thank you for your reply.

As usual, your breadcrumbs have disappeared, so we're stuck with this gingerbread and candy for children. I'm not interested in it. You have grown fat, while disguising that fact. I am starving and overworked. I never wanted to be here. I blame you!!!

Good luck for the future. Hope you enjoy the oven :)

Love,
Gretel

(I hope you understand the reference)

************************

Message from Steam Support on Dec 1 @ 7:57am | 1 day and 13 hours ago

Hi Gretel,

We are sad to hear that you didn’t have the best experience with the new Steam update.

We appreciate for bringing this to our attention.

If there's anything else we can assist you with, please let us know.

Best Regards,
Alexa

************************
Did this response help you solve the issue?

************************
Yes, issue is resolved

No, I need more help
************************

[Edited to add asterisk line between posts]

[[SK] Kaldaien]

So basically, you wasted the support staff's time, and now you're telling us about it? :-\

There are real people having real problems, who would appreciate it if you did not do that.

[MaqiMu]

Publicado originalmente por SK Kaldaien:

So basically, you wasted the support staff's time, and now you're telling us about it? :-\

There are real people having real problems, who would appreciate it if you did not do that.

Umm ...

Can you hear yourself?

Are you saying that all of the many people whose posts have been merged into this thread are having a "not real problem"?

Faark off, you faarking shill

[[SK] Kaldaien]

Publicado originalmente por maqimusic:

Publicado originalmente por SK Kaldaien:

So basically, you wasted the support staff's time, and now you're telling us about it? :-\

There are real people having real problems, who would appreciate it if you did not do that.

Umm ...

Can you hear yourself?

Are you saying that all of the many people whose posts have been merged into this thread are having a "not real problem"?

Faark off, you faarking shill

Yes, and if you cannot see that, there will be a lot of people very angry with you. Contacting support is for issues they can give support with, if you want to give feedback find a more constructive way of doing it. Don't call 911 because you're upset with your pharmacist, only the lowest of scum do that kind of thing.

[BoomsticK]

bring back the old UI or im not buying a single game on steam... its that simple

[MaqiMu]

Publicado originalmente por SK Kaldaien:

Publicado originalmente por maqimusic:

Umm ...

Can you hear yourself?

Are you saying that all of the many people whose posts have been merged into this thread are having a "not real problem"?

Faark off, you faarking shill

Yes, and if you cannot see that, there will be a lot of people very angry with you. Contacting support is for issues they can give support with, if you want to give feedback find a more constructive way of doing it. Don't call 911 because you're upset with your pharmacist, only the lowest of scum do that kind of thing.

You are clearly on the Valve/Steam side of this situation.

Noone is going to lose their life over this. Your analogy is both fallacious and inflammatory. Perhaps you need to get a grip on reality?

So here's the reality:

I can (and do) complain on the forums. What happens is, any new thread I start, or any post in response to any thread disliking the new UI ends up here and out of context. I have been involved in this "discussion" with Valve/Steam and its/their moderators since the release of this atrocity. Check my post history. Up until October 31st I think I had a few posts in Ultimate General: Civil War forums.

So I decided, as others have, to complain directly to the company via a channel that they will actually "respond" to. And as I have shown, their response is wanting.

And I give zero fux for your opinion, as you are not a representative of Steam or Valve.

Which bit of this are you finding hard to understand?

[Zalfir]

They give cookie cutter responses there, they give no response here.

To continue the silly analogy used, it's like calling the police because the only pharmacy in the entire country turned into an icecream store and the phone goes to "leave a message after the beep."

[[SK] Kaldaien]

Publicado originalmente por maqimusic:

Publicado originalmente por SK Kaldaien:

Yes, and if you cannot see that, there will be a lot of people very angry with you. Contacting support is for issues they can give support with, if you want to give feedback find a more constructive way of doing it. Don't call 911 because you're upset with your pharmacist, only the lowest of scum do that kind of thing.

You are clearly on the Valve/Steam side of this situation.

Noone is going to lose their life over this. Your analogy is both fallacious and inflammatory. Perhaps you need to get a grip on reality?

So here's the reality:

I can (and do) complain on the forums. What happens is, any new thread I start, or any post in response to any thread disliking the new UI ends up here and out of context. I have been involved in this "discussion" with Valve/Steam and its/their moderators since the release of this atrocity. Check my post history. Up until October 31st I think I had a few posts in Ultimate General: Civil War forums.

So I decided, as others have, to complain directly to the company via a channel that they will actually "respond" to. And as I have shown, their response is wanting.

And I give zero fux for your opinion, as you are not a representative of Steam or Valve.

Which bit of this are you finding hard to understand?

The part where you found it appropriate to waste support staff time. You're making it take longer for other customers to get support with problems the support staff is actually capable of assisting with. I honestly cannot believe this is a difficult concept for you to grasp, you must be a total a-hole in real life.

[MaqiMu]

Publicado originalmente por SK Kaldaien:

Publicado originalmente por maqimusic:

You are clearly on the Valve/Steam side of this situation.

Noone is going to lose their life over this. Your analogy is both fallacious and inflammatory. Perhaps you need to get a grip on reality?

So here's the reality:

I can (and do) complain on the forums. What happens is, any new thread I start, or any post in response to any thread disliking the new UI ends up here and out of context. I have been involved in this "discussion" with Valve/Steam and its/their moderators since the release of this atrocity. Check my post history. Up until October 31st I think I had a few posts in Ultimate General: Civil War forums.

So I decided, as others have, to complain directly to the company via a channel that they will actually "respond" to. And as I have shown, their response is wanting.

And I give zero fux for your opinion, as you are not a representative of Steam or Valve.

Which bit of this are you finding hard to understand?

The part where you found it appropriate to waste support staff time. You're making it take longer for other customers to get support with problems the support staff is actually capable of assisting with. I honestly cannot believe this is a difficult concept for you to grasp, you must be a total a-hole in real life.

So your argument boils down to this:

1. The "merging" of all the threads complaining about the new UI is justified; and

2. Direct complaints via Steam Support are unjustified:

Because ... inconvenience to people who don't share those concerns and wasting staff time.

Do I understand you correctly?

[[SK] Kaldaien]

Publicado originalmente por maqimusic:

Publicado originalmente por SK Kaldaien:

The part where you found it appropriate to waste support staff time. You're making it take longer for other customers to get support with problems the support staff is actually capable of assisting with. I honestly cannot believe this is a difficult concept for you to grasp, you must be a total a-hole in real life.

So your argument boils down to this:

1. The "merging" of all the threads complaining about the new UI is justified; and

2. Direct complaints via Steam Support are unjustified:

Because ... inconvenience to people who don't share those concerns and wasting staff time.

Do I understand you correctly?

No idea what 1. has to do with anything, but 2. sounds about right. If you are making life more difficult for other users with superfluous support requests for the purpose of venting frustration, you need to re-think your existence. Forums will do the job just as well, and you won't be inconveniencing other users who are using support for its intended purpose.

[MaqiMu]

Publicado originalmente por SK Kaldaien:

Publicado originalmente por maqimusic:

So your argument boils down to this:

1. The "merging" of all the threads complaining about the new UI is justified; and

2. Direct complaints via Steam Support are unjustified:

Because ... inconvenience to people who don't share those concerns and wasting staff time.

Do I understand you correctly?

No idea what 1. has to do with anything, but 2. sounds about right. If you are making life more difficult for other users with superfluous support requests for the purpose of venting frustration, you need to re-think your existence. Forums will do the job just as well, and you won't be inconveniencing other users who are using support for its intended purpose.

If you don't understand what 1. has to do with it then you are absolutely unqualified to comment on this issue.

I suggest that you actually read the thousands of posts about this issue before you start sticking your uninformed nose in.,