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Dear Steam team, please re-enable full site SSL support (even if optional)
Hi all,

I am starting a petition to ask Steam to re-enable full site HTTPS support (even if it's optional), and in particular, for storefront and community pages.

My argument is posted as a twitter thread. I am hoping someone from Valve engineering team can read it in full.

English:

https://twitter.com/bitinn/status/887893811426242560

Chinese:

https://twitter.com/bitinn/status/887901635887865856

In opening this ticket, I hope someone can show me:

a) A roadmap on when it could be done.

b) A good business or engineering reason on why it can never be done.

Either is fine, but please do give us a detailed answer.

I will be passing the response in full to local community.

Thank you and best wishes,

David Frank

(Per suggestion from Steam support, I am posting my ticket to this forum as well, if you agree this is a good idea, please do chime in!)

(For Chinese-speaking audience: 不方便用英文?没问题,您可以用中文回复支持。)
Last edited by BitInn; Jul 20, 2017 @ 8:42pm
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For transparency, here is the full exchange in my support ticket:

https://twitter.com/bitinn/status/888230499566493696

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Update: for the impatient, here is a summary of my argument:

I want to start a petition asking @Steam_Support to use Full Site SSL, as a gamer living in China I no longer feel safe using plain HTTP.

I would guess the reason for Steam to maintain HTTP in community and store pages would be to display non-secure cross-site content. BUT:

There isn't any workaround: using VPN with Steam client is strictly prohibited, for good reasons.

My worry: plain HTTP leaks personal info.

So basically @steam_games put me in a position easily trackable and identifiable by my ISP, and whoever controls them.

I should also mention Steam store front is pretty unusable these days because plain HTTP can easily trigger keyword censorship in China.

To my English-speaking audience (living outside China), this is a good move to protect your personal info as well.

And remember Steam used to have Full Site SSL, and then they disable it, in a way that force users to browse Steam store over plain HTTP.

I am not saying Valve doesn't have their reasons, but I am arguing those reasons don't hold when most e-commerce sites manage to go SSL.

We understand the potential risk of enabling full site SSL. It's a tough decision and we believe going SSL is the better one, for both chinese and global users.


Also in Chinese:

虽然我们知道全站 SSL 加密会带来什么可能风险。

但从如今的情况看,不加密,我们的个人信息太容易被 ISP 获取了。长远来看这不是个好事。

我有几个论点:

- 如今各种关键字触发商店页面无法访问的情况,是否可以继续?

- Steam 是强制商店与社区页面不使用 HTTPS。改为允许用户选择使用 HTTPS,是否可以?

- 如果你身在国外,是否也想被 ISP 知道你的个人购买能力?

- Steam 本来有一段时间是允许 HTTPS 的,我认为没有技术问题,除了社区页面上的站外 HTTP 内容可能无法显示这点。

综上所属,这是我的提议。

如此大规模技术调整,需要时间与人力的投入,「用户需求」毫无疑问是一个重要的驱动力。如果你支持我们的请愿,欢迎在这个官方贴发表你的支持。
Last edited by BitInn; Jul 21, 2017 @ 3:25am
Do appreciate your fight for the future of every Chinese steam user. :dsfight:
Definitely necessary when you are confronted with a gov that can use deep packet inspection and interception to control and modify what can be displayed in Steam.
Last edited by xiaoxiao; Jul 20, 2017 @ 8:33pm
+1 it's a good solution
It's very necessary.
please...
This is 2017, even personal blogs are using HTTPS now. There's simply no excuse for sites like Steam not being HTTPS only.
Please, force HTTPS at store pages
And then the chinese government blocked steam altogether, because https can't stop that. And everyone lived unhappily ever after.
HTTPS is necessary for a modern web service, especially in a country with web censorship.
Steam store with plain HTTP is seriously interferenced in China.
+1 for full ssl

It's really important nowadays.
As a Chinese, I know what it's like without HTTPS. Even you are not in China, you won't like being MITMed by anyone
Last edited by alias5100; Jul 21, 2017 @ 12:52am
+1, It's very necessary from now on, plz
+1 for full site SSL. It's really necessary.
I should mention: we understand the potential risk of enabling full site SSL. It's a tough decision and we believe going SSL is the better one, for both chinese and global users.
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Date Posted: Jul 20, 2017 @ 7:48pm
Posts: 278