Zero Nov 15, 2012 @ 9:44am
Installing Game Issue (Update Suspended)
I've been trying to install 'The Last Remnant' for about a day now and it's been at 99% and frozen there in some sort of loop. It really only takes about a minute to download all the content, but at the end it eventually sits and then gives me a 'Update Suspended'. I've tried many different things to try and fix this issue, including:

Opting out of the beta client.
Reinstalling the game.
Verifying integrity.
Changing download servers (many different ones including various continents)
Restarting my PC.
Restarting Steam.
Pause/Resume updating.
Manually deleting the 'Downloading' folder that the game downloads to.

(And also tried from suggestions)
Deleting ClientRegistry.blob.
Running Steam as an Administrator.
Connected internet directly into my computer.
Temporarily disabled Antivirus/Firewall.

I'm not sure what else I can do to figure out how to get this mystical last 1% done. When looking at the downloader window itself it does say I have everything, but it never completes. Is there anything I'm overlooking that would be the cause of this?
Last edited by Zero; Nov 15, 2012 @ 4:30pm
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Showing 1-4 of 4 comments
Kiya Nov 15, 2012 @ 10:34am 
What I can think of that isn't on your list if you havn't already tried them:-

try unplugging your router and plugging your PC directly to the internet to test if it is a router problem.

Try https://support.steampowered.com/kb_article.php?ref=7241-EYON-2343

Try running Steam as an Administrator

And check the Steam support list of programs which may interfere with Steam.
Zero Nov 15, 2012 @ 4:27pm 
I definitely do appreciate you taking the time to give some input on what may be causing the issue. I did/do have 3 of the 4 things you've mentioned. I've been directly connected to my PC, I've manually ran Steam as an Admin from through the Steam folder, and I've deleted the ClientRegistry.blob.

The only thing I'm not openly willing to try is the suggested uninstalling my Antivirus/Firewall. Nothing on the list is newly installed and should be interfering with just this one game. I've tried installing other games through Steam to make sure it wasn't directly related and they've went through fine. Is there any chance that the issue could be occurring on Steam's end or are there any other leftover alternatives?

One thing I really want to push away from is uninstalling and reinstalling it again unless the method is almost certain it will fix it. I think I've pushed ~40GB of downloads with just this game over my multiple attempts trying to fix it and don't want to be chased down with the "You've used too much bandwidth" e-mails xD. Again, I appreciate your help so far, and if anyone else has something worth trying then please let me know~.
Cozas Nov 25, 2012 @ 2:24pm 
IVE Been having that with darksiders and Elder scrolls oblivion .... I got saints row the third just fine as well as terraria and deus ex game of the year version ... But For the life of me I cannot get past the suspending thing on Darksiders,oblivion and Dota 2 i think .... I tried all of the above solutions still nothing .
Zero Nov 25, 2012 @ 3:28pm 
Well, I've contacted Steam and have been trying to fix this issue for a while. I did one test where I loaded up my Steam on another computer (using a different Internet connection) and it seemed to have installed just fine. This still doesn't clear up the reasoning for the problem as I'm not able to just copy/paste over installed files and go with that.

If I come across anything I'll be sure to leave a comment here with what worked. I just wish Steam had a workaround that let us install Steam games a different way if this issue came up ;0.
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Date Posted: Nov 15, 2012 @ 9:44am
Posts: 4